20 Best customer care manager jobs (Hiring Now!)

Special Projects Client Representative - Loveland, CO
MTech Mechanical —Loveland, CO
MTech Mechanical is the leading mechanical design/build contractor in Colorado, and the majority of our project procurement is negotiated in a design/build or…
$90,000 - $120,000 a year
Quick Apply
Category & Customer Insights Manager
Reser's Fine Foods —Beaverton, OR
Bachelor’s degree in Business Administration, Marketing or a related field and 7 or more years’ experience in marketing, category management, consumer insights;…
Estimated: $103K - $130K a year
Quick Apply
Customer Success Manager (Spanish Fluency)
Odoo, Inc. —Buffalo, NY
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals. Company-sponsored events for groups of 6+ employees.
$60,000 - $85,000 a year
Quick Apply
Customer Care Manager
NY Mobile —Remote
Advanced troubleshooting and multi-tasking skills. Adhere to and manage the approved budget. Take ownership of customers issues and follow problems through to…
$65 - $70 an hour
Quick Apply
1d
Customer Care Manager
Lineage Logistics —College Park, GA
Resolve day-to-day customer service problems including data entry errors, customer complaints, and questions. Enhance office productivity through proficient use…
Estimated: $50.6K - $64.1K a year
Quick Apply
Customer Experience Manager
Happy Valley —Gloucester, MA
Respond to customer reviews, (positive or negative) on Google Business Listings and Yelp Answer incoming calls and emails in an efficient manner.
$62,000 - $67,000 a year
Quick Apply
5d
Customer Relations Manager
Adara Home Health —Waconia, MN
Makes sales calls and group presentations to referral accounts, including large hospitals, skilled nursing facilities, assisted living facilities, physicians…
Estimated: $52.6K - $66.6K a year
2d
Remote Customer Relations Manager
Fresh Look Home Cleaning —Remote
Requirements:* 1 year sales, 1 year customer service experience, some computer skills, email, articulate correspondence, friendly, quality voice.
$500 - $982 a week
Quick Apply
Client Account Manager
InTech Solutions, Inc. —Greensburg, PA
You are problem-solving oriented, resourceful and detail oriented; know how to find answers and when to get help. Pay:* $45,000 - $55,000/year, plus commission.
$45,000 - $55,000 a year
Quick Apply
Client Relations Manager
Pella Windows and Doors —Grand Rapids, MI
The Project Coordinator Manager position plays a critical role in our customers’ experience as they go through the window & door purchase and installation…
$65,000 - $75,000 a year
Quick Apply
Client Advisor (Full Time Sales Associate)
CH Carolina Herrera —Central Valley, NY
For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.
$16 - $18 an hour
Quick Apply
8d
Client Advisor (Part-Time)
CH Carolina Herrera —Central Valley, NY
For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.
$16 - $18 an hour
Quick Apply
Client Care Manager (Home Care)
At Home Support Senior Care, LLC. —Los Altos, CA
Your oversight ensures the delivery of high-quality care services, from the initial inquiry to the matching of clients with the right caregivers, caregiver…
From $66,000 a year
Quick Apply
Account Manager (Lighting, Customer Service) REMOTE
Regency Supply —Remote
Process inbound/outbound customer calls using a personal/conversational approach. Provide administrative assistance to Account Managers - e.g. product guide…
$24.03 - $26.44 an hour
Quick Apply
Customer Success Manager - Remote
HSI EMERGENCY CARE SOLUTIONS INC —Remote
Conduct regular business reviews, presenting data-driven insights and ROI analysis. Develop and execute strategic success plans for assigned enterprise accounts…
Estimated: $63.7K - $80.7K a year
Quick Apply
3d
Client Service Coordinator
KANDU Industries, Inc —Milton, WI
Possession of a vehicle with a valid driver’s license and insurance. Qualifications: *3-5 years experience working with disabled or disadvantaged populations,…
$16 an hour
Quick Apply
11d
Customer Service Manager - Waste Hauling Company
Arrow Disposal Service, Inc. —Attalla, AL
Bachelor's degree in business, communication, or a related field is preferred. Monitor and evaluate customer service performance metrics, such as response time…
$33,000 - $35,000 a year
Quick Apply
11d
CUSTOMER SERVICE MANAGER
All Ways Caring HomeCare —Fairbanks, AK
Valid driver’s license and auto insurance. Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per…
$23.46 - $24.50 an hour
Inside Sales Growth Manager & Customer Service Specialist
Quality Stone Veneer —Refton, PA
Partnering with the Sales and Marketing Teams, develop and implement a strategic sales plan to grow our product-only business nationwide, while taking…
From $55,000 a year
Quick Apply
Manager, Client Services
Wellesley Asset Management —Portsmouth, NH
Excellent written and verbal communication skills; excellent telephone manner. _*Client Onboarding *_– work with advisors of both the private client group and…
$125,000 - $150,000 a year
Quick Apply

I want to receive the latest job alert for customer care manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Special Projects Client Representative - Loveland, CO

MTech Mechanical - Loveland, CO

Quick Apply

Job Details

Full-time $90,000 - $120,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Bluebeam
Microsoft Outlook
Management
Mechanical design
5 years
Bachelor of Science
Mechanical Engineering
Microsoft Office
Bachelor's degree
Forecasting
Contracts
Budgeting
Communication skills
Mechanical knowledge
ProCore
Construction estimating
Time management

Full Job Description

Position Title: Special Projects Client Representative FLSA Status: Exempt
Department: NoCO Date: 2024
Reports to: NoCO – General Manager Location: Loveland, CO
Wage Range: $90,000-120,000 + annual discretionary bonus incentive

Benefits Include: Medical, dental, vision, 401K, Long Term Disability, Short Term Disability, AD&D, PTO, Employee Assistance Program, additional optional insurances. To see a list of all MTech’s great perks visit - https://mtechg.com/careers/benefits-wellness/

Job Summary
MTech Mechanical is the leading mechanical design/build contractor in Colorado, and the majority of our project procurement is negotiated in a design/build or design/assist arrangement. MTech’s culture is centered around our commitment to innovation, support of our internal teams, our integrated project approach, and our long term client relationships. MTech promotes personal and professional development, work/life balance, health and wellness, and community involvement. Established in 2002, MTech is a true design/build/maintain mechanical contracting firm, and we continuously advocate collaborative and sustainable solutions for our clients and their projects.

MTech Mechanical performs mechanical construction work of various size in multiple industries from large ground up buildings, to complicated facility renovations, as well as service and repairs of equipment. Special Projects executes projects that are typically smaller in size with shorter durations.

A Special Projects Client Representative has an entrepreneurial spirit and able to work independently as well as within a team atmosphere. The Client Representative is involved in projects from inception through completion and responsible for developing and maintaining client relationships, project procurement, leading project design, and project management. The Client Rep will coordinate all aspects of a project with the owner, GC, engineers, subcontractors, suppliers, and field managers/craftsmen to lead the team to a successful project completion.

This position will work out of the Loveland, CO office and focus solely on the Northern Colorado market.

A successful candidate will be responsible for:

General

Being part of MTech’s culture and promotion of MTech values within the company, industry, and community.
Being a valuable participant in MTech’s and Special Projects’ continuous process improvement initiatives.

Working with MTech internal support groups and external clients.
Ability to be flexible and successfully manage multiple tasks in a fast paced, ever changing environment.
Preconstruction and project management as described below.

Preconstruction

Development of new clients and maintain customer relationships (GC and end user)
Meeting with clients to understand projects and develop appropriate solutions.
Preparing conceptual budgets based upon preliminary project information.
Preparation of project Estimate and/or working with MTech’s estimating team to develop estimate.
Preparation of detailed sales proposals and presenting to clients.
Leading the design/build project phase with MTech’s engineering team.
Attending and participating in project team design meetings.
Trending project costs and scope.
Identification of alternative methods and project betterments to improve cost, quality, and schedule.
Reviewing design documents for proper scope, design, and constructability.
Establishing and meeting sales goals in alignment with overall company goals

Project Management

Maintaining customer relationships (GC and end user)
Working with project team to develop solutions to issues that arise during construction process.
Leading MTech and project team to a successful project completion.
Leading project team on mechanical prime projects.
Set project goals with project team…short and long term.
Preparing, managing, and updating project schedules
Project budget and cost understanding, management, and updating.
Subcontractor coordination.
Leading BIM where on projects where applicable
Implementation and utilization of MTech project management procedures, including use of Procore
Affective communication of project information to the project field managers.
Construction site visits to review project progress, maintain quality, be involved in solution development, and prepare/review punch lists.
Safety management and promotion of MTech’s safety culture
Understanding and communicating man-power requirements.
Understanding and forecasting project revenue and margin expectations.
Contract review and understanding on assigned projects
Procurement of equipment and materials in conjunction with MTech purchasing group.
Equipment and subcontractor submittal preparation, review, approval process.
Invoice approval and A/R collection on assigned projects
Project closeout documents, coordination of owner training, and management of warranty period.
Regular and predictable attendance is expected in order to meet the requirements of this position
Other duties as assigned

Qualifications:

BS in Mechanical Engineering or Architectural Engineering
Strong experience with mechanical conceptual design, estimating, and construction operations with a minimum of 5 years of experience in these areas
Effective time management, organizational, and people skills are required for success in this position.
Experience in Northern Colorado and Southern Wyoming markets, a plus
Strong knowledge of mechanical systems.
Must be approved to drive per MTech’s driving standards
Strong communication skills, both written and verbal
Strong knowledge of Microsoft Office Suite, MS Outlook, and Bluebeam/Adobe PDF

About MTech
For 20 years, MTech has had a goal to build a great company with a great reputation. With that in mind, we want an incredible team. With our values of integrity, commitment, excellence, growth and fun, we are looking for amazing individuals to build upon our success.

Our team members are our greatest asset, and we have a people-centric culture. We value the contributions they make towards growing MTech into being the premier design-build mechanical contractor in Colorado. MTech provides an environment that promotes genuine communication so that our team members can freely collaborate. We offer competitive employment packages and care about everyone’s safety and wellness – we show this through initiatives like Mental Health Month, Employee Assistance Programs and Construction Inclusion Week participation.

Approximately 500 individuals make up our teams across Colorado. We inspire and develop our talent with internship opportunities, an in-house training program and 100% company paid apprenticeship programs in sheet metal, pipefitting, plumbing and service. We also provide specialty training on topics such as medical gas certifications, DORA required Plumbing continuing education classes, various vendor trainings, CPR/First Aid and others. We also offer soft skill classes on topics such as Bias & the Brain (The Inclusion Series), Building a Culture of Trust, Navigating Conflict, and others. High-quality training enables our team members to exceed expectations in their roles and fuels the passion behind our company.

We are proud to of the amazing projects we have completed in our communities. This list includes projects such as McGregor Square, UCCS Hybl Sports Medicine & Performance Center, AIMS Community College Welcome Center, Vail Health, Grand Colorado Peak 8 at Breckenridge Ski Resort, NREL and many more.

Working for MTech provides the opportunity to work on a variety of different projects such as Healthcare, Higher Education, Data Centers, Cleanrooms, Office Buildings, Multi-Family, Biotech & Pharmaceuticals, and others.

Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
This position takes place in a general office environment. Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.

This Job Description is not a complete statement of all duties and responsibilities comprising this position and may change with or without notice.

MTech Mechanical is an EEO Employer and does not discriminate based on age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

How to Apply: If you are interested in this role or any others at MTech, please visit www.mtechg.com to apply.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Work Location: In person

Quick Apply

customer care manager jobs

Special Projects Client Representative - Loveland, CO

Category & Customer Insights Manager

Customer Success Manager (Spanish Fluency)

Customer Care Manager

Customer Care Manager

Customer Experience Manager

Customer Relations Manager

Remote Customer Relations Manager

Client Account Manager

Client Relations Manager

Client Advisor (Full Time Sales Associate)

Client Advisor (Part-Time)

Client Care Manager (Home Care)

Account Manager (Lighting, Customer Service) REMOTE

Customer Success Manager - Remote

Client Service Coordinator

Customer Service Manager - Waste Hauling Company

CUSTOMER SERVICE MANAGER

Inside Sales Growth Manager & Customer Service Specialist

Manager, Client Services

Job Seeker Tools

Employer Tools

Browse

Stay Connected