Customer Success Manager (Spanish required)
This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value software can provide across various verticals and how Odoo's diverse suite of apps (over 50!) can alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
Responsibilities:
- Contact customers currently using Odoo
- Analyze clients' business operations and drive adoption
- Execute all phases of a subscription renewal plan
- Build and maintain relationships with clients
- Empathize with customer needs
- Be part of the entire sales cycle
Qualifications and Requirements:
- Bachelor's degree or an equivalent combination of education and experience
- Experience negotiating and closing new business
- Passion for software products
- 1-2 years experience in sales
- Proficiency in G-Suite applications preferred
- Excellent communication skills
- Proven track record of exceeding quota
- Spanish fluency (professional or native/bilingual)
Nice to Have:
- Experience with ERP
- Experience in a SaaS company
- Available immediately
- An affinity for business operations
- Additional languages
Compensation and Perks:
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days and paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Snacks, fruit, and coffee/drinks on tap!
- Pre-tax commuter benefits such as parking and transit
- Company-sponsored events for groups of 6+ employees
The annual compensation range for this role is $60,000-$85,000. Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The annual compensation reflected, includes on target commissions or variable pay, where applicable.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Language:
Ability to Relocate:
- Buffalo, NY 14202: Relocate before starting work (Required)
Work Location: Hybrid remote in Buffalo, NY 14202