20 Best customer solutions specialist jobs in Sugar Land, TX (Hiring Now!)

Remote Customer Service Specialist
Activus Connect —Houston, TX
_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
$17 an hour
Quick Apply
1d
Reinspection Specialist
SageSure —Houston, TX
Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed.
Estimated: $81.7K - $104K a year
Quick Apply
Retail Associate
Ross Stores —Stafford, TX
Responds to Customer Service calls immediately. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and…
Estimated: $20.6K - $26.1K a year
Procurement Specialist
Sunrgy Solar Distribution —Stafford, TX
Maintain updated records of purchased products, delivery information and invoices. Strong customer service orientation to support internal and external…
From $60,000 a year
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Sales Representative
Viacore Solutions LLC —Houston, TX
College degree in related field or equivalent work experience. Working with distributors and manufacturers to develop and manage new markets and territories.
$70,000 - $100,000 a year
Quick Apply
Pool Sales Design Consultant
Richard's Total Backyard Solutions —Houston, TX
*Design and Development:* Utilize your creative prowess and knowledge of outdoor design principles to conceptualize and develop bespoke pool and outdoor living…
$100,000 - $300,000 a year
Quick Apply
Marketing Assistant & Inside Sales Specialist
11/11 Media Hispanic Advertising and Marketing Firm —Houston, TX
Prospect and qualify leads through various channels including phone calls, emails, and social media outreach. Participate in team meetings to discuss strategies…
$25,390.21 - $30,641.98 a year
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12d
Digital Marketing Specialist
Off Duty Management —Katy, TX
Bachelor’s or Associate Degree in Marketing, Communications, Business, or a related field. Strategize, implement, and test digital and social ads and paid…
$19 - $21 an hour
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3d
Customer Service Specialist / CRM Specialist
Texas Admin Partners —Houston, TX
Company*: A solutions provider of packaging materials for food service, flexible packaging, label and industrial industries with a global presence in the US,…
$65,000 - $75,000 a year
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8d
IT Help Desk Specialist
Meneses Law —Houston, TX
Bachelor's Degree in IT, Computer Science, or relevant field. Proven experience as a *help desk technician* or other customer support role.
$55,000 a year
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CSR - Customer Service Representative
AUT Solutions —Fulshear, TX
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
From $17 an hour
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11d
Service Supervisor
Richard's Total Backyard Solutions —Houston, TX
Lead field service technicians and manage all aspects of efficiency and cost. Be able to handle escalation calls for service (and maintenance departments as…
$60,000 - $80,000 a year
Quick Apply
Bilingual Customer Service Representative (WFH)
Active Telesource Inc —Texas
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. *Training Begins:* July 29th, MON.
$17 an hour
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12d
Independent Sales Executive- Sforzando Specialist
Sforzando Coating & Design —Houston, TX
Collaborate with the design and installation teams to ensure seamless project execution. Proven experience in luxury sales, preferably in real estate, home…
$108,000 - $253,000 a year
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3d
Housing Eligibility Specialist
Smarter HR Solutions —Houston, TX
Must have a valid driver’s license, reliable transportation, and liability insurance. This *Eligibility Specialist* position will utilize federal, state, and…
$20 - $22 an hour
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1d
Maintenance Supervisor
Richards Total Backyard Solutions —Houston, TX
Be able to handle escalation calls for maintenance (and service departments as needed). Train weekly pool maintenance technician cleaners and service personnel.
Estimated: $57.7K - $73.1K a year
Quick Apply
TMISS All-Source, CI, HUMINT, SIGINT & OSINT Operations Research Analysts, Planners, Screeners, and
Atlas Advisors LLC —United States
*Cyber CI only: Master's degree in a related field and 8 or more years of specialized experience WITH DoD 8140 (DoDD 8570) Baseline Certification and Defense…
$71,000 - $131,000 a year
Quick Apply
Hot Tub Sales Consultant
Richard's Total Backyard Solutions —Houston, TX
Sales Generation*:* Take the initiative to engage with leads provided by the company while also generating self-sourced leads to boost hot tub and swim spa and…
$80,000 - $150,000 a year
Quick Apply
Call Center Training Specialist
ARS National Services —Houston, TX
Bachelor’s degree in Training and Development, Human Resources, Education, or Instructional Design or 2+ years’ work experience in related training field or a…
$50,000 - $60,000 a year
IT Support Engineer / Network Specialist
Trick Dog Technology —Houston, TX
In this role, you will be responsible for providing onsite and remote advanced technical support to our clients, troubleshooting complex IT issues, and ensuring…
$32 - $35 an hour
Quick Apply
3d

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Remote Customer Service Specialist

Activus Connect - Houston, TX

Quick Apply

Job Details

Full-time $17 an hour 1 day ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
Referral program

Qualifications

Benefits administration
Customer service
High school diploma or GED
1 year
Communication skills
VPN

Full Job Description

Position: Benefits Requests Specialist

Location: Remote

Job Overview: We are seeking a dedicated and knowledgeable Inbound Call Center Agent to join our team and provide exceptional customer service and support regarding employee benefits, 401K plans, and payroll inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration, ticketing systems, and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction.

Responsibilities:

Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
Issue Resolution: Identify and troubleshoot employees' concerns and issues, providing efficient solutions or escalating complex matters to appropriate internal departments.
Documentation: Maintain detailed and organized records of all interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system.
Education and Guidance: Offer guidance and explanations to employees on benefit enrollment processes, retirement planning, investment options, and any updates to payroll policies.
Policy Knowledge: Stay updated on company policies, industry regulations, and compliance requirements to provide accurate information and ensure consistent service quality.

Qualifications:

High school diploma or equivalent is required.
Proven experience in a customer service or call center role, ideally with a focus on employee benefits, 401K plans, or payroll inquiries.
Strong interpersonal and communication skills, with the ability to explain complex concepts in a clear and understandable manner.
Familiarity with benefits administration platforms, retirement plans, and payroll systems is highly desirable.
Exceptional problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
Detail-oriented with excellent organizational and multitasking abilities.
Availability to work flexible shifts, based on call center needs.
Demonstrated commitment to delivering outstanding customer experiences.

If you are passionate about assisting employees with their benefits, 401K, and payroll inquiries and are dedicated to delivering top-notch customer service, we encourage you to apply for this rewarding position. Join our team and be an essential part of providing a positive employee experience.

Activus Connect is only hiring for this role within the United States at this time.

Pay Rate:

$15.25 per hour during training
$17.00 per hour once you reach production

Benefits:

Paid time off
Community time
Referral program
Dental and Vision Insurance
Health Insurance
Completely remote work

Technical Requirements:

You will need to have your own equipment for this position as outlined below:

Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks etc are not permitted)
Processor: i5 or newer (or Ryzen 5+) Minimum 2ghz
Minimum 8GB RAM
256GB Storage Capacity
High Speed Internet Access with 20MBPS Down and 10MBPS Upload or better
You are unable to use a wireless internet connection for this position, you must be hardwired
VPN's are not permitted while on the clock

How to Apply: If you are an experienced call center worker with a passion for helping others and meet the qualifications listed above, we encourage you to apply.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Experience level:

1 year

Shift:

8 hour shift

Work setting:

Call center
Remote

Location:

Houston, TX (Required)

Work Location: Remote

Quick Apply

customer solutions specialist jobs in Sugar Land, TX

Remote Customer Service Specialist

Reinspection Specialist

Retail Associate

Procurement Specialist

Sales Representative

Pool Sales Design Consultant

Marketing Assistant & Inside Sales Specialist

Digital Marketing Specialist

Customer Service Specialist / CRM Specialist

IT Help Desk Specialist

CSR - Customer Service Representative

Service Supervisor

Bilingual Customer Service Representative (WFH)

Independent Sales Executive- Sforzando Specialist

Housing Eligibility Specialist

Maintenance Supervisor

TMISS All-Source, CI, HUMINT, SIGINT & OSINT Operations Research Analysts, Planners, Screeners, and

Hot Tub Sales Consultant

Call Center Training Specialist

IT Support Engineer / Network Specialist

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