20 Best Technical Support Supervisor jobs (Hiring Now!)

Assistant Manager of Customer Service
Hannaford —Boothbay Harbor, ME
Supervise the effective operation of the office/service desk/kiosk/front end/bottle room. Secure office and front-end cash drawers at all times when leaving it…
$18.95 - $27.25 an hour
Quick Apply
2d
Customer Service Supervisor- Bilingual (English/Spanish)
AmeriNational Community Services, LLC —Albert Lea, MN
Directs the activities of the servicing staff responsible for handling incoming phone calls and emails, borrower requests for research, responding to emails and…
Estimated: $47.4K - $60.1K a year
Quick Apply
Field Tech Support Mgr-Sub Tech Support, Salt Lake City, UT, or Portland, OR # 111581
PacifiCorp —Salt Lake City, UT
Advanced technical degree or Professional Engineering (PE) license. Independently conduct highly complex engineering research studies and technical analyses in…
Service Desk Operations Manager
Favorite Healthcare Staffing —Overland Park, KS
Ensure timely updates to bridge calls of impacts reported to the Service Desk. Provide technical/service knowledge and best practice to support acquisitions and…
$90,000 a year
Quick Apply
Customer Support Manager
Pitsco Education —Pittsburg, KS
Ability to travel (less than 25% of time) to assist on curriculum implementations and joining field representatives’ on-site visits as needed.
Estimated: $50.5K - $63.9K a year
Quick Apply
9d
Service Manager (IT Services)
Emerald Technology Group —Springfield, OR
From tools, to supplies, licensing, relationships with customers, they are equipped to rock the day. Track all work billable or not for the entire technical…
$75,000 - $95,000 a year
Quick Apply
Technical Support Supervisor
Ranger Technical Resources —Tamarac, FL
Bachelor’s degree in Computer science, Information Technology, or a related field (or equivalent work experience). Technical support: 3 years (Required).
$72,000 - $88,000 a year
Quick Apply
1d
Airline Supervisor Customer Service Full Time | DFW Airport
Worldwide Flight Services —Dallas, TX
Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
From $19 an hour
Quick Apply
1d
Supervisor- Help Desk (Technical Support)
Luxottica (LoA Corporate) —Mason, OH
Partner with IT, training, and business intelligence team to develop tools and methodologies to manage associate performance such as quality monitoring tools,…
Estimated: $62.8K - $79.5K a year
Customer Service Manager (CSM)
Block By Block —Boston, MA
Work in partnership with technical client counterparts to ensure that appropriate hospitality strategies are effectively implemented within the operation.
From $85,000 a year
Quick Apply
Help Desk Manager
Robert Half —Cincinnati, OH
Excellent communication skills, both written and verbal, are essential to effectively explain technical information to non-technical users.
$38 - $44 an hour
Quick Apply
9d
IT Field Tech Supervisor
NTT DATA —Fairfax, VA
In this role, the Deskside Support Manager is responsible for training and growth of the technical team. The Deskside Support Manager schedules support staff to…
9d
IT Support Manager
City of Delray Beach, FL —Delray Beach, FL
Provide technical guidance and leadership to technical staff and acts as a technical resource when needed. This position requires managerial skills, as well as,…
$65,540.80 - $104,852.80 a year
2d
Premise Distribution Administrator (IT Technical Support Supervisor)
Maryland Department of Transportation —Anne Arundel County, MD
Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or…
$84,229 - $136,003 a year
1d
IT Service Desk Manager
Neumora —Remote
Manages M365 licensing and other enterprise license as applicable. In addition, the Service Desk Manager plays a hands-on role for about 50-60% of the time,…
$118,715 - $130,493 a year
Quick Apply
9d
Service Desk Manager
Nesco Resource, LLC —Middleburg, OH
Previous experience in a technical support or service desk role with leadership experience preferred. This role involves managing a technical team, maintaining…
$25 - $35 an hour
Quick Apply
3d
Retail Department Manager - Customer Service and Receiving
Bass Pro Shops —Myrtle Beach, SC
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local…
Estimated: $48.3K - $61.2K a year
Junior Technical Support Supervisor
Agilant Solutions —Port Washington, NY
Identifying and evaluating state-of-the-art technologies; contributing information and analysis to organizational strategic plans and reviews.
$21 - $22 an hour
Quick Apply
Supervisor, IT Support
Echo Incorporated —Lake Zurich, IL
Strong technical knowledge of computer hardware, software, networking, and common IT support tools. Demonstrate technical proficiency, 60% technical work and 40…
Estimated: $68.2K - $86.4K a year
Quick Apply
8d
Technical Support Call Center Manager
Conexon —Kansas City, MO
Implement strategies to enhance the quality of customer service and technical support while managing the scalability of operations.
Estimated: $91.6K - $116K a year
Quick Apply
14d

I want to receive the latest job alert for Technical Support Supervisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assistant Manager of Customer Service

Hannaford - Boothbay Harbor, ME

Quick Apply

Job Details

Full-time $18.95 - $27.25 an hour 2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Management
Customer service
High school diploma or GED
Cash register
Retail management
Leadership
Communication skills

Full Job Description

Qualifications:

A high school graduate or equivalent preferred. Excellent interpersonal, organizational, communication, and customer service skills. Good understanding of store operations preferred. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Ability to lead and direct others.

Essential Job Functions:

1. Promote customer goodwill by role modeling and providing high standards in customer
service.

2. Treat all associates with fairness, dignity, and respect. Provide recognition of
accomplishments and offer constructive counseling when necessary to hold associates
accountable to company standards.

3. Foster a positive and inclusive environment to all associates.

4. Assist in managing the Front End operations in accordance with established department
standard practices.

5. Assist in managing work schedules to effectively maintain customer service standards
and meet associates’ personal needs.

6. Fully utilize all Standard Practice Train Aids, Reference Documents, and Training
Materials to train and develop associates to meet the departmental needs. Keep all yearly
certification up to date.

7. Use good judgment in the delegation, assignment, and follow-up required for the
efficient performance of the department as outlined on the Assignment Sheets.

8. Supervise performance of all duties and responsibilities of all Front End associates.

9. Assist the Manager of Customer Service in ensuring compliance with all Anti-Money
Laundering regulations and training.

10. Must be able to meet the physical requirements of the position, with or without
reasonable accommodations.

Duties and Responsibilities:

1. Ensure department associates are properly trained by certified trainers.

2. Maintain solid communication in the department, the store, and throughout the
organization through the utilization of the Cash Office/Front End Communication Board
and Task Management.

3. Observe and ensure compliance with company sanitation, safety, and food safety
standards.

4. Observe and follow all company policies and established procedures.

5. Support and comply with all company safety standards. Communicate any needed
equipment repairs or maintenance work needed. Keep work area free from debris and
safety hazards.

6. Ensure that all of the various types of sales transactions and media accepted by the
store are handled in strict accordance with established company policies and procedures
including full compliance with any legal requirements.

7. Supervise the effective operation of the office/service desk/kiosk/front end/bottle room
(if applicable) to include cleanliness, customer service, and accurate transactions.

8. Secure office and front-end cash drawers at all times when leaving it unattended;
protect company assets at all times.

9. Have a total understanding of labor and productivity reports, scheduling, and ordering.

10. Follow all Front End department standard practices to ensure efficient operations.

11.Assist in conducting performance appraisals and service observations in accordance
with company standards.

12. Maintain a neat, well-groomed personal appearance at all times and follow company
personal appearance policy.

13. Perform cashier and/or bagging functions, as needed.

14. Perform service desk/kiosk and bookkeeper associate functions, as needed.

15.Assist in special projects and perform other functions as assigned by supervisor.

Physical Requirements:

1. Ability to use computers and other communication systems required, performing all job
functions.

2. Perform repetitive hand and arm motions.

3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs.
on occasion.

4. Pull or push up to 75 lbs. on occasion.

5. Be able to handle a variety of substances associated with cleaning and packaging
materials, fresh fruits, vegetables, house plants/flowers and household cleaners.

6. Stand 100% of the time with occasional walking short distances.

7. Use hands to frequently/continuously handle currency (paper and coin) as well as
operate a variety of equipment such as cash register, lottery machine, scanner,
computer, and calculator.

8. Lift and carry up to 15 lbs occasionally.

9. Frequent reaching and grasping at waist level: occasionally above shoulder or below
waist level.

10. Meet established volume activity standards for the position.

11. Have sufficient visual activity to check ID cards, checks, invoices and other written
documents.

Job Type: Full-time

Pay: $18.95 - $27.25 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Shift:

8 hour shift
Day shift
Evening shift
Morning shift

Weekly day range:

Monday to Friday
Weekends as needed

Application Question(s):

Best Contact Information:

Experience:

Customer service: 1 year (Preferred)
Leadership: 1 year (Preferred)

Ability to Relocate:

Boothbay Harbor, ME 04538: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Technical Support Supervisor jobs

Assistant Manager of Customer Service

Customer Service Supervisor- Bilingual (English/Spanish)

Field Tech Support Mgr-Sub Tech Support, Salt Lake City, UT, or Portland, OR # 111581

Service Desk Operations Manager

Customer Support Manager

Service Manager (IT Services)

Technical Support Supervisor

Airline Supervisor Customer Service Full Time | DFW Airport

Supervisor- Help Desk (Technical Support)

Customer Service Manager (CSM)

Help Desk Manager

IT Field Tech Supervisor

IT Support Manager

Premise Distribution Administrator (IT Technical Support Supervisor)

IT Service Desk Manager

Service Desk Manager

Retail Department Manager - Customer Service and Receiving

Junior Technical Support Supervisor

Supervisor, IT Support

Technical Support Call Center Manager

Job Seeker Tools

Employer Tools

Browse

Stay Connected