Call Center Supervisor jobs

Ingram's Water & Air Equipment —Hickory, KY3.8

Bachelor's degree in Business Administration, Marketing, or a related field preferred or equivalent work experience.

Nation Safe Drivers —Boca Raton, FL2.4

Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…

HIRESIGMA PRIVATE LIMITED —New Hampshire4

Call center management: 5 years (Required). Bachelor’s and/or 5 years’ experience in call center management required.

Cleaner's Supply —Conklin, NY3.9

Conduct regular monitoring and evaluation of calls and customer interactions. Bachelor’s degree in business administration, management, or a related field …

Lightcurve ( formerly Rainier Connect) —Tacoma, WA

*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.

Brio Water Technology, Inc. —Industry, CA3

Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…

Dialog Direct a Qualfon Company —Highland Park, MI1

Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.

Confidential —Harlingen, TX

This includes desktop IT (PC’s, monitors, telephones, and related equipment), Printers, copiers, faxes, network/telecom gear, Local Switches, wiring, some…

Life Protect 24/7 —Norfolk, VA2.8

Team members receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes…

Advocate Health Advisors, LLC —Remote3.9

Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.

Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI2.9

Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.

MetaSource —Bristol, PA2.5

Monitor and Guide: Observe service calls to ensure employee tone, technical accuracy, and conformity to company policies and procedures.

Express Employment Professionals —Renton, WA3.8

Work collaboratively with agency personnel, consultants, contractors, regional tolling authorities and other organizations.

BroadPath —Remote2.9

Monitor and evaluate teams calls on a daily/weekly basis. Assists the team with escalated calls as needed. Monitors team chat to answer questions and discuss…

Gateway Foundation Inc —Naperville, IL3

Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.

Electronic Merchant Systems Llc —Framingham, MA3.5

Ensure that the lead generation group sets quality leads and re-qualify those leads daily. Familiarity with process improvement and quality tools and techniques…

North Central Mental Health Services, Inc. —Columbus, OH3.1

Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…

FreedomCare —Remote4.2

Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…

Accel Entertainment Gaming —Burr Ridge, IL2.8

Your role includes handling in-bound service calls, troubleshooting, dispatching field personnel, training, coaching, and developing your team, and documenting…