Call Center Supervisor jobs

DaBella —Hillsboro, OR3.6

Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Schedule: Monday - Friday 6-2PM or 1-9PM.

Brio Water Technology, Inc. —Industry, CA3

Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…

LOWELL COMMUNITY HEALTH CENTER —Lowell, MA3.1

Minimum of 5 years of experience in call center management, customer service, or a related field. Bachelor's degree in business administration, Operations…

Nation Safe Drivers —Boca Raton, FL2.4

Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…

Cleaner's Supply —Conklin, NY3.9

Conduct regular monitoring and evaluation of calls and customer interactions. Bachelor’s degree in business administration, management, or a related field …

BCI Acrylic —Libertyville, IL3.4

The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…

NEWPRO Operating LLC —Wilmington, MA3.6

Monitor calls and report findings for one-on-one training and employee development. Ensure that agents are adhering to agent performance phone metrics.

Lightcurve ( formerly Rainier Connect) —Tacoma, WA

*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.

THE VILLAGES HEALTH SYSTEM LLC —The Villages, FL3.3

As part of the Sales & Marketing Team, the NPA Team is responsible for managing inbound calls directed through various marketing campaigns, making outbound…

Washington Metropolitan Area Transit Authority —Maryland3.7

Develops and updates telephone answering device messages. Incumbent manages team performance by conducting quality monitoring of calls, side-by-side coaching,…

Brio Water Technology, Inc. —Industry, CA3

Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.

HBi Auto —Mocksville, NC

Make outbound calls daily/able to sit for long periods at a time. Keeping track of your daily calls, emails and appointments. Prior sales experience a plus.

ACE Dental of Texas —Temple, TX2.9

Dive deep into data to uncover insights and opportunities for optimizing performance and driving growth. From coordinating seamless appointment scheduling to…

Mt. Pleasant Window & Remodeling —Export, PA2.7

Conduct outbound calls to potential customers from provided leads. As an Assistant Call Center Manager, you will play a crucial role in leading our call center…

FreedomCare —Remote4.2

Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…

Gateway Foundation Inc —Naperville, IL3

Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.

AAA Oregon/Idaho —Lake Oswego, OR3.8

Ability to analyze problems and make independent decisions using sound judgement. Able to work with diverse groups of employees and customers in a inclusive and…

Accel Entertainment Gaming —Burr Ridge, IL2.8

Your role includes handling in-bound service calls, troubleshooting, dispatching field personnel, training, coaching, and developing your team, and documenting…

ClearCaptions, LLC —Remote2.7

Supervise and develop a New Hire team of front-line Client Care Specialists (CCS) during their first 60 days of employment. High School Diploma or GED Required.