20 Best customer care manager jobs (Hiring Now!)

Customer Relations Manager
Adara Home Health —Glencoe, MN
Makes sales calls and group presentations to referral accounts, including large hospitals, skilled nursing facilities, assisted living facilities, physicians…
Estimated: $52.9K - $67K a year
5d
Insurance - Licensed Personal Lines Client Advisor
Christie and Associates —Pittsburgh, PA
Maintain insurance license through completing required continuing education. The Client Advisor works with new and existing customers to review coverages and…
$40,000 - $60,000 a year
Quick Apply
Customer Success Manager
FM EXPRESSIONS —Gordonsville, VA
Answer emails and calls from customers regarding products. Complete daily tasks assigned by workflows in HubSpot CRM; first order, sample pack, bounced email…
$42,000 - $50,000 a year
Quick Apply
Client Administrative Manager
Steward Partners Global Advisory LLC —Keene, NH
Bachelor’s Degree in Business or in related field is preferred. Perform administrative duties that support Financial Advisors in daily business practices,…
$40,000 - $50,000 a year
Quick Apply
Bilingual Inside Sales, Customer Service, and Store Manager
Hoagland Meat —Homedale, ID
Answering calls from clients to adjust their subscriptions, manage deliveries, and handle questions, concerns, or complaints.
$45,000 - $60,000 a year
Quick Apply
12d
Client Manager
The Salt Group —Kerrville, TX
Demonstrate effective telephone and negotiation techniques. Ability to exercise independent judgment to identify and resolve problems.
From $38,000 a year
Quick Apply
Client Care Specialist
Gateway Services Inc —Napa, CA
Post-secondary degree or diploma in a related field. Ensure excellent customer service, interacting via telephone, email, and in-person.
Estimated: $38.9K - $49.2K a year
Quick Apply
Customer Service Manager
Feed Energy —Iowa
Proactively anticipate customer requirements and develop solutions that exceed expectations. Negotiate contracts and assess cost structures to ensure…
$75,000 - $85,000 a year
Quick Apply
1d
Customer Service Manager
Elite Mechanical LLC —Wentzville, MO
Oversee field and dispatch service calls/scheduling, ensuring prompt response and resolution. You will be responsible for managing service calls, scheduling…
Estimated: $45.3K - $57.4K a year
Quick Apply
Crop Client Relationship Manager
Summit Ag Inc —West Point, NE
Licensed in Crop Insurance (or willing to obtain licensing). The Crop Client Relationship Manager will be responsible for discovering and developing new client…
$50,000 - $80,000 a year
Quick Apply
5d
Customer Service Department Manager
Uline —Milwaukee, WI
Demonstrated ability to effectively coach and develop a high-performing team. Resolve escalated customer issues promptly. Pay from $80,000 to $90,000 per year.
$80,000 - $90,000 a year
6h
Customer Care Manager
Performing Arts Consultants —Township of Brick, NJ
Manage incoming individual client payments; work with our clients to handle all invoices and trip payments. Oversee each tour’s success by providing outstanding…
$40,000 - $45,000 a year
Quick Apply
Sales Manager / Customer Relationship Manager
Kellco Precision Machine —Georgetown, IN
Cost Estimation: Collaborate with department leads to develop cost estimates for production processes and parts. Ability to travel regionally as required.
$45,000 - $100,000 a year
Quick Apply
Field Services Project Manager and Customer Support
Victory Energy Operations, LLC —Collinsville, OK
Manage the field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
$65,000 - $85,000 a year
Quick Apply
Customer Service Manager - 12 month contract
Regalo International —Burnsville, MN
Develop and implement strategies to enhance customer experience and satisfaction. We are always evolving and placing new products in the marketplace to give…
From $60,000 a year
Quick Apply
5d
Customer Assurance Manager
Carrier Enterprise —Carrollton, TX
The Customer Assurance Manager's primary role is to provide technical support to our customers' field technicians.
Quick Apply
2h
Customer Service Manager
Benchmark —Tuscaloosa, AL
They are responsible for training of all CS reps, Insuring that all key account responsibilities are handled according to their CS requirements, setting up new…
Estimated: $61.5K - $77.8K a year
Quick Apply
1h
Client Experience Banker-Holden
Bay State Savings Bank —Holden, MA
Is responsible to ensure standards are met for overall service level of the branch including customer interactions both in person and via telephone as well as…
From $20 an hour
Quick Apply
Regional Customer Care Manager
Lineage Logistics —Pennsylvania
Direct, recruit, train, develop and provide performance feedback to a team of customer care professionals to ensure productivity, efficiency and effectiveness.
Estimated: $86.5K - $110K a year
Quick Apply
5d
Customer Implementation Manager
Strapi —Remote
Work with new customers to develop an implementation plan with goals and milestones to determine a successful implementation outcome.
Estimated: $77K - $97.4K a year
Quick Apply
17h

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Customer Relations Manager

Adara Home Health - Glencoe, MN

Apply Now

Job Details

Full-time Estimated: $52.9K - $67K a year 5 days ago

Benefits

Mileage reimbursement
Health insurance
Tuition reimbursement
Paid time off
Vision insurance
Referral program
Pet insurance

Qualifications

Microsoft Excel
Assisted living
Sales
Public speaking
Home care
Organizational skills
Computer skills
2 years
Communication skills
Teaching
Home & community care

Full Job Description

Our Mission: Honoring People
Our Values: Integrity, Compassion, Curiosity, and Helpfulness

The Customer Relations Manager (CRM) assumes general responsibility for developing and implementing sales and marketing strategies which include customer and market research, marketing plan development and implementation, community education, growth, and public relations of the office and territory defined by management. The position reports to the Area Manager.

SCHEDULE

Full time

COVERAGE AREA

Glencoe, MN
Hutchinson, MN and surrounding areas

BENEFITS

Paid Travel and Mileage Reimbursement
Paid Time Off
Recognition Program
Employee Referral Program
Mobile provider discounts

BENEFITS BASED ON FULL TIME ELIGIBILITY

Medical, Vision, Life, and Pet insurance
401k 100% vested
Tuition Reimbursement
Paid Holidays

Duties and Responsibilities:

Community Relations:
Makes sales calls and group presentations to referral accounts, including large hospitals, skilled nursing facilities, assisted living facilities, physicians and other potential referral sources. (85% of the time).
Expands awareness of ADARA services and benefits to professional health care entities.
Maintains daily log of sales calls, in-services, and community events attended.
Maintains up-to-date information, as needed, on competitors including pricing, census, product information, and marketing strategies.
Maintains up-to-date calendar of exhibiting and networking opportunities with assigned territory.
Identifies and recommends development of new product/service/niche markets and offerings as well as current product/service enhancements.
Assists with obtaining signed physician orders, attend care conferences or other duties necessary to start/resume home care services.
Prepares special market research and/or development of company marketing materials as needed.
Education/Teaching:
Maintains knowledge of home care industry trends and educates branch personnel.
Educates/trains/orients branch personnel in customer relation skills/techniques.
Educates referral sources on home care services and the referral process.
Supervision/Leadership:
Provides role modeling of teamwork, accountability and a positive can-do attitude.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
Instills confidence in branch personnel regarding customer relation skills.
Demonstrates self-direction to prioritize and accomplish job responsibilities.
Demonstrates and encourages appropriate problem solving methods and willingly listens and responds to branch personnel concerns.
Takes initiative and possesses a “self-starter” mentality while working independently.
Financial:
Ensures growth and profitability of the company through the responsible use of company resources and educating the community to our services.
Applies basic knowledge of financial resources for home care clients when educating referral sources and clients.

Physical/Environmental Demands:
Light to Medium. Moderate lifting necessary of marketing equipment/materials. Provides services in all types of health care entities and/or client homes. Must be adaptable to a variety of environments and community settings. Driving in all types of weather.

Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Qualifications:

Have minimum of two years sales experience OR two years’ experience in a health care facility or the home care facility or the home care field.
Good organizational skills and the ability to work independently.
Good written and oral communication skills; interpersonal communication and teaching skills; public speaking skills.
Knowledgeable regarding community needs/services.
Basic computer skills. Willing to learn new software. Knowledge of Word and Excel a plus.
Ability to manage a variety of assignments while establishing priorities and assuring that necessary duties are completed.
Proof of negative Mantoux or documentation of negative chest X-ray.
Have U.S. Citizenship or evidence of valid Alien Work Permit.
Disclose any conviction and criminal history records pertaining to any crime related to the provision of health services or to the occupation of personal care assistant (no candidate who has been convicted of a crimes will be hired).
Pass initial and ongoing background studies and screenings including but not limited to those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals and Entities.

Apply Now

customer care manager jobs

Customer Relations Manager

Insurance - Licensed Personal Lines Client Advisor

Customer Success Manager

Client Administrative Manager

Bilingual Inside Sales, Customer Service, and Store Manager

Client Manager

Client Care Specialist

Customer Service Manager

Customer Service Manager

Crop Client Relationship Manager

Customer Service Department Manager

Customer Care Manager

Sales Manager / Customer Relationship Manager

Field Services Project Manager and Customer Support

Customer Service Manager - 12 month contract

Customer Assurance Manager

Customer Service Manager

Client Experience Banker-Holden

Regional Customer Care Manager

Customer Implementation Manager

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