technical support jobs in Washington, DC

Capital One —McLean, VA3.9

This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.

Peraton —Arlington, VA3.1

Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…

The Ventura Group —Washington, DC3.7

These responsibilities include assessing the requester's problem through conversation and/or accessing their system remotely, assigning priorities and…

Freshworld Careers —Herndon, VA

Operate cash registers and point-of-sale (POS) systems accurately. Proficiency in operating cash registers and POS systems.

Precision Systems —Washington, DC4.8

Our direct client is looking for an experienced IT Service Center Specialist to be responsible for tier 2 software and hardware support of low to medium…

DCI Solutions —Arlington, VA4.7

Information Technology Infrastructure Library (ITIL) certification. Utilize engineering drawings, manuals and other related documentation in the performance of…

Field Data Technology —Falls Church, VA3

Provide accurate, valid and complete information by using the right methods/tools. Handle high inbound call volume. Speaks Fluent Spanish and English.

Phase V Consulting —Washington, DC1

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Help desk: 2 years (Preferred).

World Services LLC —Washington, DC4.4

ITIL 4 Managing Professional certification, required. BMC Certified Professional certification (Required). ITIL 4 Managing Professional certification (Required)…

Garud Technology Services —Washington, DC

Bachelor’s degree required in relevant field (required). Typical support includes assistance with long-term strategy development, tracking legislation, and…

Go Intellects Inc —Washington, DC

Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \\ voice ports.

YMCA of Metropolitan Washington —Washington, DC

*Documentation:* Create and maintain comprehensive documentation for technical processes, procedures, and troubleshooting steps.

The Tatitlek Corporation —Washington, DC3.6

This position requires the incumbent to hold ITIL 4 Managing Professional certification, and BMC Certified Professional certification.

Go Intellects Inc —Washington, DC

CompTIA A+ certification for technical support. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;

Highlight Technologies —Hillcrest Heights, MD4.4

Must have Security+ certification or obtain within 3 months of hire. Provide prompt and professional problem solving to USCG system users and stakeholders.

AHU Technologies Inc —Washington, DC5

Responds to telephone calls, email and personnel requests for technical support. Implements shared software, such as operating systems, configuration management…

XA Talent —Rockville, MD

High school diploma or equivalent; higher education or certifications in IT, Computer Science, or related field are a plus.

Marathon TS —Hyattsville, MD

Proficient with power hand tools. Memory components include, but are not limited to hard drives, memory modules, and board-mounted chips.

LCG, Inc. —Rockville, MD4.6

Escalate complex technical issues to the appropriate technical support team. Provide step-by-step guidance to customers to resolve common technical problems.