Guest Service Agent jobs

Ojo Spa Resorts —Ojo Caliente, NM3.3

The successful applicant will be responsible for welcoming and registering incoming guests, scheduling desired services, inputting/accessing computer data,…

Tru by Hilton —Milan, OH3

Hampton Inn and Suites and TRU by Hilton is looking for someone with an outgoing personality and excellent customer service skills to ensure that guests are…

Maui Rental Group —Kīhei, HI1.5

Create account records by effectively communicating with owners and guests via the reservation management system. Resolve owners and guest-related issues.

Rocky Mountain Hotel and Conference Center —Estes Park, CO4

A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication…

Hilton Grand Vacations —Waikoloa, HI3.6

Provides additional services by taking and delivering packages, telephone and fax messages to owners, guests, and resort staff. Issues and controls unit keys.

Lafrance Hospitality —Conway, NH3.1

Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensure proper payment is received,…

The Garden City Hotel —Garden City, NY3.7

Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX.

Aloft San Francisco Airport —Millbrae, CA3.5

Assist in administrative tasks, such as answering phone calls and handling reservations. Maintain the cleanliness and organization of the front desk area.

Weathervane Terrace Inn & Suites —Charlevoix, MI

Previous experience in a front desk or guest service role is preferred. Assist guests with inquiries and provide information about hotel services and amenities.

Xanterra Travel Collection —Tusayan, AZ3.5

The Assistant Front Office Manager controls the hotel front office operations, sets and maintains high standards for desk organization and function, resulting…

Queen Kapiolani Hotel —Honolulu, HI

This position has mainly overnight/afternoon shifts and is responsible for the guest registration process and communication of hotel services and promotions.

Country Inn & Suites by Radisson —Traverse City, MI3.4

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns. Actively listen to and resolve complaints.

Barrows House —Dorset, VT

Welcome, register, and assign rooms and issue room keys or cards to the guests. They review accounts of the guests who signs out. Promote and sell guest rooms.

SpringHill Suites Washington by Marriott —Washington, PA3.3

Answer questions about the hotel and inform guests about local attractions. Assist the sales team with setting up displays and mingling with customers in order…

Hotel Wailea, Relais & Chateaux —Wailea, HI4.4

Answer, assist and/or transfer incoming phone calls. Coordinate and communicate with other departments (Lobby Services, Housekeeping and Maintenance) to satisfy…

The Chatwal —New York, NY

The ability to answer the telephones professionally and cheerfully, including transferring and routing misdirected calls and taking messages.

Town Pump, Inc. —Shelby, MT

Perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and…

Austria Hof —Mammoth Lakes, CA

*Night Phone Responsibilities:* Alongside one other team member (3-4 nights a week from 10pm-8am), responsible for answering rare guest phone calls related to…

TownePlace Suites Dallas/Rockwall —Rockwall, TX

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and…