20 Best Guest Service Agent jobs (Hiring Now!)

Guest Services Agent
Ojo Spa Resorts —Ojo Caliente, NM
The successful applicant will be responsible for welcoming and registering incoming guests, scheduling desired services, inputting/accessing computer data,…
Estimated: $27.8K - $35.2K a year
Front Desk Agent
Barrows House —Dorset, VT
Welcome, register, and assign rooms and issue room keys or cards to the guests. They review accounts of the guests who signs out. Promote and sell guest rooms.
From $19 an hour
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Front Desk Agent
Rocky Mountain Hotel and Conference Center —Estes Park, CO
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication…
From $17 an hour
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Bell Service Agent
Hotel Tano —Barrigada, GU
We are looking for an experienced and competent *Guest Service Agent (Bell Service)* to undertake the surveillance of our premises and protection of our staff…
From $10 an hour
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1d
FRONT OFFICE AGENT
Hyatt Regency Boston —Boston, MA
Other duties may include processing forms of payment and responding to guest inquires. This highly visible role gives opportunity for casual conversation and…
$25 an hour
23h
Front Desk Associate
Giri Hotel Management —Ogunquit, ME
Due to the nature of the hospitality industry, weekend, evening and holiday availability is required to meet our guests where they are and provide them with the…
Estimated: $30K - $38K a year
Quick Apply
3d
Store Team Member
Rusty Lantern Markets —North Hampton, NH
_Assist in ensuring excellent guest service: _You will need to put in the extra effort to ensure that every aspect of an RLM visit exceeds the guest expectation…
$15 - $17 an hour
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6h
Dillon Night Auditor/Front Desk Agent
Town Pump, Inc. —Dillon, MT
Perform check in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and…
$15.75 - $16.25 an hour
Quick Apply
6d
Guest Services Supervisor
Mirbeau Hospitality —Skaneateles, NY
Answer phone calls, transfer calls, answer emails, update daily pass-on logs & company newsletters. Register arriving guests, check-in, create key cards, and…
$20 - $22 an hour
Quick Apply
12d
Guest Service Agent
Four Points by Sheraton —Allentown, PA
The candidate will be responsible for all aspects of the hotel front desk and the overall guest experience. Checking guests into and out of the hotel.
Quick Apply
Hotel Guest Services
Quality Inn and Suites —Lincoln, NH
We are looking for service-oriented team players; individuals who strive for a high quality of guest satisfaction and represent the hotel in a positive and…
$13 - $15 an hour
Quick Apply
Guest Service Agent
TRU by Hilton of Mobile —Mobile, AL
Welcome guests upon arrival and assign rooms. Registering guests collecting necessary information (ie: contact details and exact dates of their stay and room…
$10 - $12 an hour
Quick Apply
4h
Guest Service Agent
Kalyan Hospitality LLC —Glen Allen, VA
Take messages for guests, as well as hotel staff. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary.
Estimated: $26.2K - $33.2K a year
Quick Apply
1d
Guest Service Agent
Kimpton Hotel Palomar Phoenix —Phoenix, AZ
You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to…
From $18 an hour
Quick Apply
Guest Service Representative
Huntley Hampton Inn —Huntley, IL
Greet guests upon arrival and provide them with information about hotel facilities and services. Process payments and maintain accurate records of guest…
$15.00 - $16.50 an hour
Quick Apply
1h
Bell Person ($500 Sign-on Bonus!)
Trapp Family Lodge —Stowe, VT
Maintain clean front entrance through sweeping/ shoveling of front, cleaning ash trays and. Cover switchboard agents during breaks or staff shortages.
From $17 an hour
Quick Apply
13d
Resort Front Desk Agent-Full Time; Mountainside Resort at Stowe, Vermont
Lemonjuice Solutions —Stowe, VT
Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
$20 - $22 an hour
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Leasing & Resident Services Specialist
Fairlawn Real Estate —Champaign, IL
Must hold active driver’s license w/ 2 years of driving history and pass MVR requirements to utilize company vehicle in this scattered site portfolio.
Estimated: $29K - $36.7K a year
Quick Apply
Front Desk Agent
Westin Nanea Ocean Villas —Lahaina, HI
Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation…
$31.20 an hour
Quick Apply
7h
Guest Service Agent
APEK Rentals LLC —Palm Springs, CA
The ideal candidate will be responsible for ensuring guests have a memorable and pleasant experience during their stay. Customer service: 3 years (Preferred).
$20.08 - $23.00 an hour
Quick Apply
2d

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Guest Services Agent

Ojo Spa Resorts - Ojo Caliente, NM

Apply Now

Job Details

Full-time Estimated: $27.8K - $35.2K a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Food provided
Paid sick time

Qualifications

Hospitality
CPR Certification
Customer service
Microsoft Office
High school diploma or GED
First Aid Certification
Front desk
Computer skills
Cash handling
Communication skills

Full Job Description

Description:Our Spa Resorts in New Mexico offer a unique blend of luxury and tranquility. At Ojo Caliente Mineral Springs Resort & Spa, you can enjoy the healing waters that have attracted spa enthusiasts since 1868. Tucked away in a high-desert hideout surrounded by orange cliffs, our spa days include relaxing in mineral pools and experiencing our upgraded Historic Bath House with a new salt sauna and eucalyptus steam room. As an employee, you get free soaking (Monday – Thursday) with a guest and can also enjoy discounted spa treatments.
Why choose Ojo Caliente Mineral Springs Resort & Spa?
We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Ojo Caliente Mineral Springs Resort & Spa is known for its natural mineral springs, which have been attracting visitors for centuries due to their healing and rejuvenating properties. The resort offers a unique blend of relaxation, wellness, and natural beauty, making it a popular choice for those seeking a serene and rejuvenating getaway.
What sets us apart?
It's our dedication to quality, innovation, and teamwork. We provide competitive compensation and foster a positive work environment.
Ojo Caliente Mineral Springs Resort & Spa in Ojo Caliente, NM is looking for positive, professional, and energetic Guest Services Agents to join it's front desk team!

A Guest Service Agent handles the daily front desk operations of the resort, ensuring the highest standards of service and the best possible experience for our guests, with prompt and courteous attention to their needs. The successful applicant will be responsible for welcoming and registering incoming guests, scheduling desired services, inputting/accessing computer data, providing any needed assistance and information and ensuring departing guests leave well-pleased with their stay. Must have front desk experience in the hospitality industry and be available to work a flexible schedule including days, nights, weekends and holidays.
Embrace the opportunity to contribute to a workplace that cherishes authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork.
Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs. Ojo Caliente Mineral Springs Resort & Spa awaits your expertise and passion.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
1. Handles daily front desk operations, ensuring the highest standards of service.
2. Welcomes incoming guests to the resort.
3. Registers guests in an efficient and friendly manner, with a smile.
4. Is prompt and courteous, paying great attention to detail.
5. Resolves guest issues in an empowered manner.
6. Maintains a calm, positive presence when confronted with difficult situations.
7. Communicates with other departments to resolve guest issues.
8. Uses various communication tools: guest texting app, radio, telephone.
9. Answers incoming phone calls in a prompt and friendly manner.
10. Uses systems at the front desk to process all data: V1, Agilysys.
11. Follows all operational policies (SOPs), including safety and security protocols.
12. Handles cash in accordance with all applicable procedures.
13. Supports other team members and departments as needed.
14. Maintains complete knowledge of all resort features and services.
15. Maintains a consistent presence at the front desk.
16. Checks guests out in a friendly and courteous manner, with a smile.
17. Welcomes guests back.
This summary of job functions is not meant to be all-inclusive. The employee may be asked to perform other reasonable duties as assigned by their supervisor or manager.
Requirements:1. Experience in a hospitality setting preferred.
2. High school diploma (or equivalent); hospitality degree or certificate a plus.
3. Computer skills, experience and aptitude to include MS Office software. Knowledge of property management systems a plus.
4. Reliability, punctuality and professional communication skills are critical.
5. Ability to work under pressure with a high level of patience and customer service.
6. Accurate cash handling skills required.
7. CPR and first aid certification a plus; willing to be trained in same.
8. Ability to work evenings, weekends, weekdays, and holidays required.
9. Ability to walk or stand and move about the resort (both indoors and outdoors) for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 40 pounds.
10. The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.
Ojo Spa Resorts Discounts and Perks:
Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

Mission based company with values you can trust
Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
Employee Assistance Program (EAP)
Paid Sick Time
Paid Time Off
Ongoing training to build critical skills for current and future roles
Numerous Growth & Developmental Opportunities
Competitive Compensation
Discounted Employee Lunch
Free Lunch/Dinner on Thanksgiving & Christmas
Employee Appreciation Lunches
Above and Beyond Awards - Ojo Bucks
Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
40% off Spa Treatments (includes private pools and private Ojitos)
40% off at the Restaurants
20% off at the Gift Shops
Discounted Lodging Rate
Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat
Ojo Caliente: Yoga Workshops (if space available)
Ojo Caliente Mineral Springs Resort & Spa is conveniently situated near several vibrant locales and scenic spots. Take a look at the distances below to see just how close we are to some popular destinations:

Only 25 miles away from Espanola, NM.
Abiquiu, NM, is located only 31 miles away from our resort.
Pojoaque, NM, is conveniently located only just 34 miles away.
Taos, NM, is a short 40-mile drive from Ojo Caliente.
Los Alamos, NM, is just 42 miles away.
Santa Fe is 50 miles away.

Apply today and become an integral part of the Ojo Caliente Mineral Springs Resort & Spa family. Make Ojo Spa Resort your next career move!
#LI-LF1

Job Type: Full-time

Apply Now

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