20 Best Patient Access Manager jobs (Hiring Now!)

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Behavioral Health Case Manager

Fillmore County Hospital Geneva, NE

Apply Now

Job Details

Full-time Estimated: $54.8K - $69.4K a year

Qualifications

BLS Certification
ACLS Certification
Driver's License
Bachelor's degree
Discharge planning
Social Work

Full Job Description

POSITION PURPOSE:
This position is responsible for providing case management services to patients participating in mental health services at Fillmore County Hospital Integrated Health. The Case Manager’s activities may include pre-admission and pre-discharge planning, services coordination and delivery, assistance in accessing basic needs, medical, psychiatric, social, educational, financial, and vocational services.
QUALIFICATIONS:

Bachelor's degree in Social Work or Human Relations or equivalent experience required
Valid Nebraska driver’s license
Clear driving record
Basic Life Support (BLS)
ACLS preferred

GENERAL REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:

Ability to add, subtract, multiply, and divide
Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures
Ability to write reports and correspondence
Ability to effectively present information to patients, families, employees, health care providers, etc...
Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers
Ability to work with skill in identifying problems; making frequent decisions regarding method of performance

EQUIPMENT, TOOLS, MATERIALS:

Calculator
Computer and printer
Fax and copy machine
General office materials/supplies
Information Systems
Telephone system

SECURITY/ACCESS:

Will have access to the facility 24 hours a day.
Will have access to confidential information abiding by the organizations privacy policies and regulations concerning this information.

Essential Job Duties and Responsibilities:
1.

Establishes a therapeutic relationship with assigned patients.
Understands and implements individual treatment plans.
Helps patients with daily living.
Records and reports patient behavior to appropriate clinicians/staff.
Provides a safe and supportive environment for patients.

Transfers patients in a safe manner, demonstrating proper uses of a gait belt and Sit and Stand Lift.
Assists with the patient’s personnel hygiene as the condition warrants, including toileting and hand washing/use of alcohol gel.
Serves as an advocate for the patient

Prepares and assembles newly admitted patient medical records.
Completes patient registration and schedules patient appointments.
Conducts insurance verification and eligibility checks.
Assure correctness of all paperwork placed in charts.
Completes chart audits on new patients as directed.
Completes discharge charts within 30 days of dismissal.
Completes vehicle inspections and sends in weekly/monthly.
Reviews daily schedule to ensure patient needs are met.
Maintains detailed records, appropriate documentation logs and program tracking information.

4.Linking the individual directly to services and supports specified in the individual service plan or by therapist referral. Assisting the individual directly for the purpose of locating, obtaining and effectively using community resources.

Working collaboratively with clients’ care managers and other care providers
Maintain a current awareness and partnership with community resources.
Maintain ongoing contact with identified patients to provide wraparound support.
Attend team meetings, other professional meetings and represent the program to the community as needed.
Coordinating services with other agencies and providers involved with the individual (e.g., DHHS, Area Agency on Aging, Social Security Administration; this also includes assisting clients or their family members to apply for benefits, which they are eligible to receive

5.As a back up:

Provides safe and quality transportation services in a manner that complies with all local, state and federal laws
Verifies van schedule at the end of each day for the next day and again first thing in the morning.
Maintains complete and accurate daily records on the transportation activity, passengers, and mileage.
Gives the best possible first impression by greeting all passengers with a warm, sincere, and friendly welcome.
Ensure that passengers are transported in a safe, comfortable, and timely manner.
Assists each passenger in and out of the van, ensure that they are secured safely in their seats or wheelchair, and help them in and out of their home/destination.
Contact patients to confirm their attendance if any questions so as to alert transportation if to make the trip.
Maintains van in good working condition at all times with on-going preventative maintenance.
Completes daily and weekly safety inspections on the van.
Keeps the van clean and attractive in appearance at all times.
Stores van appropriately and securely at the end of shift.

6.Follows HIPAA regulations and ensures that the confidentiality of patients medical, personal, financial records, employee records, and organizational records is maintained.
7. Participates in FCH committees, quality assurance, performance and quality improvement initiatives, and activities which support the facility and department operations.
8. Complies with the state and federal regulatory requirements related to the performance of FCH operations and requirements of the FCH Compliance Program. Including but not limited to:

The Compliance Policy.
Completes all mandatory on-line training annually and as assigned.
All department and organization-wide policies.
Considers the impact of regulations such as Critical Access Hospital requirements, along with Federal and State of Nebraska regulations and discusses concerns appropriately to ensure compliance.

9. Presents self in a professional manner and enhances professional growth and development through participation in education programs, current literature, in-service meetings and workshops.

Seeks opportunities for continued growth and performance improvement.
Always maintains a professional appearance and manner.
Dependable and completes work in a timely manner.
Demonstrates an understanding and emphasis on quantity, quality and knowledge of duties and tasks.

10. Performs other duties as assigned.
Essential Standards of Service Excellence:

Abides by Fillmore County Hospitals Standards of Professional Courtesy and Respect which include:
Communication & Interaction
Customer Service & Respect
Teamwork
Telephone Communication
Safety, Pride &Ownership
Professional Appearance

Abides by Fillmore County Hospitals Core Values 1-12 which include:
Authenticity
Integrity
Awareness
Courage
Perseverance
Faith
Purpose
Vision
Focus
Enthusiasm
Service
Leadership

ESSENTIAL WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity

Not Applicable*
Occasionally*
Frequent*
Continuous*

Sitting

Standing

Walking

Climbing

Driving

Lifting (floor to waist level)

30 lbs.*
30 lbs.*
10 lbs.*

Lifting (waist level and above)

30 lbs.*
100 lbs.*
30 lbs.*

Lifting (shoulder level and above)

30 lbs.*
30 lbs.*
10 lbs.*

Carrying objects

Push/Pull

150 lbs.*
100 lbs.*
0 lbs*

Twisting

Bending

Reaching forward

Reaching overhead

Squat/kneel/crawl

Wrist position deviation

Pinching/fine motor activities

Keyboard use/repetitive motion

Taste

Talk

Smell

Sensory Requirements

Not Applicable*
Accurate 20/40*
Very Accurate 20/20*

Near Vision

Far Vision

Not Applicable*
Yes*
No*

Color Discrimination

Not Applicable*
Accurate*
Minimal*
Moderate*

Depth Perception

Hearing

Environment Requirements

Not Anticipated*
Reasonably Anticipated*

Occupational Exposure Risk Potential

Bloodborne Pathogens

Chemical

Airborne Communicable Disease

Extreme Temperatures

Radiation

Uneven Surfaces or Elevations

Extreme Noise Levels

Dust/Particulate Matter

Other (List)

Shift Requirements

8 hrs/day*
10 hrs/day*
12 hrs/day*
Other (varied)*

Usual workday hours

Not Applicable*
Yes*
No*

Regular, punctual attendance for assigned shifts

Available to work overtime

Job Type: Full-time

Work Location: In person

Apply Now

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