20 Best patient services representative jobs in Charlotte, NC (Hiring Now!)

Appointment Scheduler (Blakeney)
Piedmont Plastic Surgery & Dermatology —Charlotte, NC
Ability to greet patients and answer the telephone in a professional manner. Requires manual dexterity sufficient to type 40 wpm, operate a key board,…
From $17 an hour
Quick Apply
Lead Front Desk
US Foot & Ankle Specialists —Charlotte, NC
This position will be involved in a wide spectrum of tasks including primarily supervising front desk team members to ensure efficient and smooth operations for…
Estimated: $33.3K - $42.2K a year
Quick Apply
Bilingual or Non-Bilingual Medical Front Desk Representative
First Care Medical Clinic —Monroe, NC
Must be able to assist with phone calls as needed. Must be highly organized and able to multitask as needed. Must be legal to work in US.
$15 - $17 an hour
Quick Apply
Patient Concierge/Front Desk Receptionist
Carolina Facial Plastics —Charlotte, NC
Proven experience as a front desk receptionist or in a customer service role, preferably in a medical, aesthetic practice or food and beverage.
$21 - $24 an hour
Quick Apply
12d
Recurring Patient Care Representative (IN OFFICE)
Aveanna Healthcare —Charlotte, NC
Education or experience equivalent to a bachelor’s degree in related field highly preferred. Education or experience equivalent to a bachelor’s degree in…
$17 - $19 an hour
Quick Apply
Healthcare Call Center Representative (San Francisco and surrounding)
CVS Health —Charlotte, NC
Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service…
$17 - $20 an hour
Quick Apply
Medical Office Assistant
Epic Care Health —Fort Mill, SC
Answer phone calls and inquiries promptly, professionally and provide information to the appropriate team member. Customer service: 1 year (Preferred).
$15.50 - $16.19 an hour
Quick Apply
4d
Patient Services Representative I
Charlotte Community Health Clinic —Charlotte, NC
Serve as resource for front desk registration to ensure accuracy on insurance information. Run appropriate daily close reports, reconciling all cash, checks and…
Estimated: $34.7K - $44K a year
Quick Apply
MRI Patient Services Coordinator - Hybrid Schedule
OrthoCarolina —Charlotte, NC
Conducting pre-certification checks on all patients with commercial insurance and completing appropriate forms documenting the information obtained, as well as…
Estimated: $41.5K - $52.6K a year
12d
Patient Services Specialist
OrthoCarolina —Charlotte, NC
Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,.
Estimated: $35.3K - $44.7K a year
Patient Services
Child & Family Development —Charlotte, NC
Providing customer service, reception and registration services to all clients including but not limited to answering client questions and solving concerns,…
Estimated: $32.5K - $41.1K a year
Quick Apply
2d
Medical Front Desk Receptionist
Metrolina Dermatology —Charlotte, NC
Light cleaning and filling up snacks/coffee of our Mohs waiting room. Our Medical receptionists should be high energy, pleasant with patients and staff,…
$18 an hour
Quick Apply
12d
Scheduling Assistant
Autism 360 —Charlotte, NC
Communicate incoming authorization to the Autism 360 team and uploading into CentralReach. The perfect individual for the role will be detailed oriented,…
$38,000 - $44,000 a year
Quick Apply
2d
Patient Access Specialist
Charlotte Eye Ear Nose And Throat Associates Pa —Charlotte, NC
As a Patient Access Specialist in the call center, you will answer an average of 115 - 125 incoming calls per day to address patient needs such as scheduling,…
Estimated: $33.9K - $42.9K a year
Outbound Call Center Rep - Remote
Signify Health —Charlotte, NC
Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation…
$15 an hour
Quick Apply
13d
Patient Services Coordinator III - Randolph OBGYN
Novant Health —Charlotte, NC
Experience: One year of clerical experience in medical office setting, required. Novant Health is seeking a Patient Services Coordinator III to be responsible…
Estimated: $37K - $46.9K a year
11d
Dental Office Receptionist
Night and Day Dental —Charlotte, NC
The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions, and directing patients until they…
From $17 an hour
Quick Apply
9d
Medical Call Center Representative
Meduit —Charlotte, NC
Taking inbound and making outbound calls to patients regarding outstanding balances. Understanding and fully complying with all federal and state laws and…
$14 - $16 an hour
Quick Apply
Patient Coordinator - Full-time - Mint Hill, NC
H2 Health —Mint Hill, NC
Brace yourself for our thrilling and profitable performance bonus program that will propel your earnings to thrilling new heights!
Estimated: $30.3K - $38.3K a year
Quick Apply
2d
Work From Home Call Center
The TARA Group, LLC —Huntersville, NC
Answer incoming calls from prospective customers. Answer incoming calls from prospective customers. Make outbound fundraising calls on an automated dialer.
$10.50 an hour
Quick Apply
13d

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Appointment Scheduler (Blakeney)

Piedmont Plastic Surgery & Dermatology - Charlotte, NC

Quick Apply

Job Details

Full-time From $17 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer service
Medical office experience
English
High school diploma or GED
Computer skills
1 year
Communication skills
Time management

Full Job Description

JOB TITLE

Appointment Scheduler

EDUCATION

High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable.

STATEMENT OF DUTIES

Our team members are part of an environment that fosters health for all. We are driven to create a welcoming and professional environment. The patient check in/out staff members will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Piedmont Plastic Surgery & Dermatology team member to deliver a world class patient experience every person, every encounter every time.

Maintains a timely greeting and scheduling of patient appointments.

Process all incoming calls

Schedule/Reschedule appointments

Keeping providers schedule full by consistently checking schedules; filling canceled appointments and accommodating work in patients.

EXPERIENCE

Highly prefer one year of office experience in a medical office. Will consider other combinations of work experience and settings.

WORKING CONDITIONS

Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

PHYSICAL DEMANDS

Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to type 40 wpm, operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

ESSENTIAL FUNCTIONS

Maintains a timely greeting, registration, and flow of patients to physicians.

Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
Demonstrate critical thinking skills and decisive judgement in an often hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
Manages patient scheduling, insurance documentation, and arrival and/or departure desk activities according to standards and policies ensuring accuracy and an outstanding patient experience.
Enters and maintains confidential and accurate patient information including patient insurance, billing and payment information throughout the patient encounter.
Ensures all payments and estimates are accurately explained to the patient before the appointment.

PERFORMANCE REQUIREMENTS

Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.

Note

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Healthcare setting:

Clinic

Medical specialties:

Dermatology
Plastic Surgery

Schedule:

Day shift
Monday to Friday

Application Question(s):

Describe your relevant work experience
What is your desired salary

Education:

High school or equivalent (Required)

Experience:

Customer Service: 1 year (Required)
Computer Skills: 1 year (Required)
medical office scheduling: 1 year (Required)

Ability to Relocate:

Charlotte, NC 28277: Relocate before starting work (Required)

Work Location: In person

Quick Apply

patient services representative jobs in Charlotte, NC

Appointment Scheduler (Blakeney)

Lead Front Desk

Bilingual or Non-Bilingual Medical Front Desk Representative

Patient Concierge/Front Desk Receptionist

Recurring Patient Care Representative (IN OFFICE)

Healthcare Call Center Representative (San Francisco and surrounding)

Medical Office Assistant

Patient Services Representative I

MRI Patient Services Coordinator - Hybrid Schedule

Patient Services Specialist

Patient Services

Medical Front Desk Receptionist

Scheduling Assistant

Patient Access Specialist

Outbound Call Center Rep - Remote

Patient Services Coordinator III - Randolph OBGYN

Dental Office Receptionist

Medical Call Center Representative

Patient Coordinator - Full-time - Mint Hill, NC

Work From Home Call Center

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