20 Best customer care manager jobs (Hiring Now!)

Special Projects Client Representative - Loveland, CO
MTech Mechanical —Loveland, CO
MTech Mechanical is the leading mechanical design/build contractor in Colorado, and the majority of our project procurement is negotiated in a design/build or…
$90,000 - $120,000 a year
Quick Apply
Customer Care Manager
NY Mobile —Remote
Advanced troubleshooting and multi-tasking skills. Adhere to and manage the approved budget. Take ownership of customers issues and follow problems through to…
$65 - $70 an hour
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1d
Category & Customer Insights Manager
Reser's Fine Foods —Beaverton, OR
Bachelor’s degree in Business Administration, Marketing or a related field and 7 or more years’ experience in marketing, category management, consumer insights;…
Estimated: $103K - $130K a year
Quick Apply
Bilingual Inside Sales, Customer Service, and Store Manager
Hoagland Meat —Homedale, ID
Answering calls from clients to adjust their subscriptions, manage deliveries, and handle questions, concerns, or complaints.
$45,000 - $60,000 a year
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Customer Experience Manager
Happy Valley —Gloucester, MA
Respond to customer reviews, (positive or negative) on Google Business Listings and Yelp Answer incoming calls and emails in an efficient manner.
$62,000 - $67,000 a year
Quick Apply
5d
Client Account Manager
InTech Solutions, Inc. —Greensburg, PA
You are problem-solving oriented, resourceful and detail oriented; know how to find answers and when to get help. Pay:* $45,000 - $55,000/year, plus commission.
$45,000 - $55,000 a year
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Customer Relations Manager
Adara Home Health —Waconia, MN
Makes sales calls and group presentations to referral accounts, including large hospitals, skilled nursing facilities, assisted living facilities, physicians…
Estimated: $52.6K - $66.6K a year
2d
Client Care Manager (Home Care)
At Home Support Senior Care, LLC. —Los Altos, CA
Your oversight ensures the delivery of high-quality care services, from the initial inquiry to the matching of clients with the right caregivers, caregiver…
From $66,000 a year
Quick Apply
Client Advisor (Full Time Sales Associate)
CH Carolina Herrera —Central Valley, NY
For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.
$16 - $18 an hour
Quick Apply
8d
Client Advisor (Part-Time)
CH Carolina Herrera —Central Valley, NY
For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.
$16 - $18 an hour
Quick Apply
Landscape Sales/Client Manager
The LaurelRock Company —Wilton, CT
We are proud of our reputation for uncompromised customer service, high quality workmanship and innovative design. Provide concierge level customer service.
$65,000 - $85,000 a year
Quick Apply
Assistant Manager, Customer Operations (Old Navy)
Old Navy —Albany, OR
Good understanding of concepts and procedures within own subject area. Strength in driving metrics to deliver results that will meet or exceed business goals.
Quick Apply
4d
Customer Service Manager - Waste Hauling Company
Arrow Disposal Service, Inc. —Attalla, AL
Bachelor's degree in business, communication, or a related field is preferred. Monitor and evaluate customer service performance metrics, such as response time…
$33,000 - $35,000 a year
Quick Apply
11d
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Clearwater, FL
Bachelor’s Degree in Business or in related field is preferred. Perform administrative duties that support Financial Advisors in daily business practices,…
From $50,000 a year
Quick Apply
Manager, Client Services
Wellesley Asset Management —Portsmouth, NH
Excellent written and verbal communication skills; excellent telephone manner. _*Client Onboarding *_– work with advisors of both the private client group and…
$125,000 - $150,000 a year
Quick Apply
Customer Success Manager
Talentronic —Seattle, WA
You’ll be the welcoming committee, orchestrating a smooth transition from sale to implementation. Monitoring customer usage and health metrics, you’ll identify…
$50,000 a year
Quick Apply
13h
Customer Success Manager
Sign Fab Inc —Stoutland, MO
Education: Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. Gather and relay customer feedback to internal teams, driving…
Estimated: $45.7K - $57.8K a year
Quick Apply
10d
Manager of Customer Operations
Eventeny —Remote
Bachelor’s or Master’s degree in business, or a related field (MBA preferred). Proven track record of driving customer retention, revenue growth, and customer…
$80,000 - $100,000 a year
Quick Apply
1d
Field Services Project Manager and Customer Support
Victory Energy Operations, LLC —Collinsville, OK
Manage the field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
$65,000 - $85,000 a year
Quick Apply
Customer Service Manager
E. S. Kluft & Company —Rancho Cucamonga, CA
As a key team member, you will develop and implement strategies to ensure exceptional customer service, resolve customer complaints, and drive continuous…
From $90,000 a year
Quick Apply

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Special Projects Client Representative - Loveland, CO

MTech Mechanical - Loveland, CO

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Job Details

Full-time $90,000 - $120,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Bluebeam
Microsoft Outlook
Management
Mechanical design
5 years
Bachelor of Science
Mechanical Engineering
Microsoft Office
Bachelor's degree
Forecasting
Contracts
Budgeting
Communication skills
Mechanical knowledge
ProCore
Construction estimating
Time management

Full Job Description

Position Title: Special Projects Client Representative FLSA Status: Exempt
Department: NoCO Date: 2024
Reports to: NoCO – General Manager Location: Loveland, CO
Wage Range: $90,000-120,000 + annual discretionary bonus incentive

Benefits Include: Medical, dental, vision, 401K, Long Term Disability, Short Term Disability, AD&D, PTO, Employee Assistance Program, additional optional insurances. To see a list of all MTech’s great perks visit - https://mtechg.com/careers/benefits-wellness/

Job Summary
MTech Mechanical is the leading mechanical design/build contractor in Colorado, and the majority of our project procurement is negotiated in a design/build or design/assist arrangement. MTech’s culture is centered around our commitment to innovation, support of our internal teams, our integrated project approach, and our long term client relationships. MTech promotes personal and professional development, work/life balance, health and wellness, and community involvement. Established in 2002, MTech is a true design/build/maintain mechanical contracting firm, and we continuously advocate collaborative and sustainable solutions for our clients and their projects.

MTech Mechanical performs mechanical construction work of various size in multiple industries from large ground up buildings, to complicated facility renovations, as well as service and repairs of equipment. Special Projects executes projects that are typically smaller in size with shorter durations.

A Special Projects Client Representative has an entrepreneurial spirit and able to work independently as well as within a team atmosphere. The Client Representative is involved in projects from inception through completion and responsible for developing and maintaining client relationships, project procurement, leading project design, and project management. The Client Rep will coordinate all aspects of a project with the owner, GC, engineers, subcontractors, suppliers, and field managers/craftsmen to lead the team to a successful project completion.

This position will work out of the Loveland, CO office and focus solely on the Northern Colorado market.

A successful candidate will be responsible for:

General

Being part of MTech’s culture and promotion of MTech values within the company, industry, and community.
Being a valuable participant in MTech’s and Special Projects’ continuous process improvement initiatives.

Working with MTech internal support groups and external clients.
Ability to be flexible and successfully manage multiple tasks in a fast paced, ever changing environment.
Preconstruction and project management as described below.

Preconstruction

Development of new clients and maintain customer relationships (GC and end user)
Meeting with clients to understand projects and develop appropriate solutions.
Preparing conceptual budgets based upon preliminary project information.
Preparation of project Estimate and/or working with MTech’s estimating team to develop estimate.
Preparation of detailed sales proposals and presenting to clients.
Leading the design/build project phase with MTech’s engineering team.
Attending and participating in project team design meetings.
Trending project costs and scope.
Identification of alternative methods and project betterments to improve cost, quality, and schedule.
Reviewing design documents for proper scope, design, and constructability.
Establishing and meeting sales goals in alignment with overall company goals

Project Management

Maintaining customer relationships (GC and end user)
Working with project team to develop solutions to issues that arise during construction process.
Leading MTech and project team to a successful project completion.
Leading project team on mechanical prime projects.
Set project goals with project team…short and long term.
Preparing, managing, and updating project schedules
Project budget and cost understanding, management, and updating.
Subcontractor coordination.
Leading BIM where on projects where applicable
Implementation and utilization of MTech project management procedures, including use of Procore
Affective communication of project information to the project field managers.
Construction site visits to review project progress, maintain quality, be involved in solution development, and prepare/review punch lists.
Safety management and promotion of MTech’s safety culture
Understanding and communicating man-power requirements.
Understanding and forecasting project revenue and margin expectations.
Contract review and understanding on assigned projects
Procurement of equipment and materials in conjunction with MTech purchasing group.
Equipment and subcontractor submittal preparation, review, approval process.
Invoice approval and A/R collection on assigned projects
Project closeout documents, coordination of owner training, and management of warranty period.
Regular and predictable attendance is expected in order to meet the requirements of this position
Other duties as assigned

Qualifications:

BS in Mechanical Engineering or Architectural Engineering
Strong experience with mechanical conceptual design, estimating, and construction operations with a minimum of 5 years of experience in these areas
Effective time management, organizational, and people skills are required for success in this position.
Experience in Northern Colorado and Southern Wyoming markets, a plus
Strong knowledge of mechanical systems.
Must be approved to drive per MTech’s driving standards
Strong communication skills, both written and verbal
Strong knowledge of Microsoft Office Suite, MS Outlook, and Bluebeam/Adobe PDF

About MTech
For 20 years, MTech has had a goal to build a great company with a great reputation. With that in mind, we want an incredible team. With our values of integrity, commitment, excellence, growth and fun, we are looking for amazing individuals to build upon our success.

Our team members are our greatest asset, and we have a people-centric culture. We value the contributions they make towards growing MTech into being the premier design-build mechanical contractor in Colorado. MTech provides an environment that promotes genuine communication so that our team members can freely collaborate. We offer competitive employment packages and care about everyone’s safety and wellness – we show this through initiatives like Mental Health Month, Employee Assistance Programs and Construction Inclusion Week participation.

Approximately 500 individuals make up our teams across Colorado. We inspire and develop our talent with internship opportunities, an in-house training program and 100% company paid apprenticeship programs in sheet metal, pipefitting, plumbing and service. We also provide specialty training on topics such as medical gas certifications, DORA required Plumbing continuing education classes, various vendor trainings, CPR/First Aid and others. We also offer soft skill classes on topics such as Bias & the Brain (The Inclusion Series), Building a Culture of Trust, Navigating Conflict, and others. High-quality training enables our team members to exceed expectations in their roles and fuels the passion behind our company.

We are proud to of the amazing projects we have completed in our communities. This list includes projects such as McGregor Square, UCCS Hybl Sports Medicine & Performance Center, AIMS Community College Welcome Center, Vail Health, Grand Colorado Peak 8 at Breckenridge Ski Resort, NREL and many more.

Working for MTech provides the opportunity to work on a variety of different projects such as Healthcare, Higher Education, Data Centers, Cleanrooms, Office Buildings, Multi-Family, Biotech & Pharmaceuticals, and others.

Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
This position takes place in a general office environment. Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.

This Job Description is not a complete statement of all duties and responsibilities comprising this position and may change with or without notice.

MTech Mechanical is an EEO Employer and does not discriminate based on age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

How to Apply: If you are interested in this role or any others at MTech, please visit www.mtechg.com to apply.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Work Location: In person

Quick Apply

customer care manager jobs

Special Projects Client Representative - Loveland, CO

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Category & Customer Insights Manager

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Customer Relations Manager

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Client Advisor (Part-Time)

Landscape Sales/Client Manager

Assistant Manager, Customer Operations (Old Navy)

Customer Service Manager - Waste Hauling Company

Registered Client Administrative Manager

Manager, Client Services

Customer Success Manager

Customer Success Manager

Manager of Customer Operations

Field Services Project Manager and Customer Support

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