20 Best Customer Service Representative jobs in Wilmette, IL (Hiring Now!)

Commercial Operations Specialist/ Customer Service Liaison
Hydro —Rosemont, IL
Actively engage with Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction, acquire and develop new…
Estimated: $55.5K - $70.3K a year
9d
Customer Service Representative
America's Floor Source —Northbrook, IL
Provide accurate, valid and complete information by using the right methods/tools. Manage calls, texts and help tickets. Knowledge of RFMS software is a plus.
$23 - $25 an hour
Quick Apply
1d
Customer Experience Director
Renewal by Andersen —Des Plaines, IL
\* Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management. Hold team accountable to those targets.
$120,000 - $150,000 a year
Customer Service Representative - State Farm Agent Team Member
Greg Jareczek - State Farm Agent —Chicago, IL
State Farm agents market only State Farm insurance and financial service products. Use a customer-focused, needs-based review process to educate customers about…
$35,000 - $45,000 a year
Quick Apply
Call Center Customer Service- Spanish Speaking
American Freedom Insurance Company —Mount Prospect, IL
Answer and Respond to telephone inquiries. Help agents/producers with policy inquiries. Customer service: 2 years (Required). Clerical or Data Entry Experience.
Up to $20 an hour
Quick Apply
1d
Customer Service Representative
Smith-Corcoran Funeral Homes —Lincolnwood, IL
Making sure that all doors are locked, lights are off; phones are transferred to answering service etc. To greet family and guests when they arrive for the wake…
$16 an hour
Quick Apply
8d
Client Service Associate
GeoWealth —Chicago, IL
Provide support to clients as the first line of contact for calls, email communications, and web-based platform walkthroughs. 401(k) with company match.
From $55,787.28 a year
Quick Apply
Call Center Customer Service Representative
Michaelson Team Real Estate —Chicago, IL
Answer incoming calls and respond to customer inquiries. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional…
From $4,000 a month
Quick Apply
7d
Customer Service Representative
Medstar Laboratory, Inc. —Hillside, IL
Must be able to work on weekends. Candidate must have excellent communication and organizational skills. Engage with clients in a friendly and professional…
Estimated: $32.8K - $41.5K a year
Quick Apply
13d
Customer Service Representative
Staffing Network —Elk Grove Village, IL
Provide customer service to internal/external customers on potential orders by either answering the request if the information is available during a call/email…
$23 an hour
Quick Apply
22h
Customer Service Specialist
Thunderbird LLC. —Oak Brook, IL
Customer Service Specialist (CSS) is responsible for the day-to-day sales functions such as quotations, order entry, order expediting, and problem resolution.
Estimated: $38.2K - $48.3K a year
Quick Apply
1d
Customer Service
Pan Star Express Chicago Corporation —Itasca, IL
1-2 years of ocean/air export experience a plus. Knowledge of window and office program. Assist/follow up oversea inquiries. Experience with CargoWise a plus.
$40,000 - $55,000 a year
Quick Apply
Office / Administrative / Customer Service (Entry-Level) (With Training)
JobGiraffe —Lake Zurich, IL
Fast and accurate data entry skills. Learn to review and code documentation and transactions. Enter transactions into the database.
$15 an hour
Quick Apply
Customer Service Representative/Data Entry
Chicago Auto Body Parts —Elk Grove Village, IL
Etc. And also emails / customer service / tracking orders by emails stuff like that easy stuff. Starting salary is $18-$22 per hr depending on experience . its…
$18 - $22 an hour
Quick Apply
Customer Service Temp to hire
Grand Staffing Agency, LLC. —Mundelein, IL
Proven experience in customer service or a related field. The ideal candidate will be responsible for providing exceptional customer service, resolving customer…
$17 - $20 an hour
Quick Apply
12d
Order Entry/Customer Service Specialist
Christian Art Gifts, Inc. —Bloomingdale, IL
Accurate data entry skills with experience entering transactions in an ERP system. Answer phone: taking orders, initiating customer service cases, and directing…
Estimated: $34.4K - $43.6K a year
Quick Apply
Group Benefits Client Service Representative - Employee Benefits Agency
Strategic Benefits Advisors, Inc. —Oak Brook, IL
Active Life & Health producer’s license or willing to obtain within 90 days of hire. Educate and answer questions on insurance/benefit plans.
$35,000 - $70,000 a year
Quick Apply
Customer Relationship Representative - Associate Engagement Center
PeopleReady —Des Plaines, IL
Must have valid driver license, registered vehicle, and vehicle insurance. The CRR - AEC builds business relationships with customers and temporary associates,…
$19.20 - $24.00 an hour
Quick Apply
Customer Success Manager
Michele Pelafas Inc —Elmhurst, IL
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and…
$42,000 - $52,000 a year
Quick Apply
4d
Customer Service Representative
Callas Kingsley Electrical Sales —Wood Dale, IL
Previous electrical manufacturing or electrical/industrial distribution experience (preferred, not required). Work with manufacturer partners to improve service…
Estimated: $35.6K - $45.1K a year
Quick Apply
8d

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Commercial Operations Specialist/ Customer Service Liaison

Hydro - Rosemont, IL

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Job Details

Estimated: $55.5K - $70.3K a year 9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Life insurance
Retirement plan

Qualifications

Power BI
SAP
Microsoft Office
High school diploma or GED
Bachelor's degree
Data entry
Communication skills
Analytics

Full Job Description

Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our primary aluminum production is based on renewable energy.

Job Location: Rosemont, IL

Hydro employees can enjoy several benefits including:

Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
Retirement Savings Plans with Company Match/Contributions
Education Assistance
Bonus Plan Eligibility
Parental Leave

Job Summary:

Take on the central role as the primary liaison between Hydro and our customers, providing extensive commercial operations and sales back office support. Manage customer contracts and ensure precise and timely processing of all orders in adherence to internal company procedures. Actively engage with Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction, acquire and develop new customers, foster long-term relationship, and maximize customer potential. All while maintaining meticulous data entry and integrity.

Required Education/Experience:

High School Diploma or GED
Bachelor’s degree from a four-year college or university; or more than 3 years related experience and/or training; or equivalent combination of education and experience.

Required Skills/Qualifications:

Demonstrate self-motivation and independence, coupled with robust analytical and problem-solving capabilities
Proactively address issues in a systematic manner
Exhibit excellent team and interpersonal skills, fostering effective collaboration with both internal and external stakeholders
Possess strong communication skills, both written and oral
Exhibit a high level of organizational and change management proficiency
Maintain a keen focus on customer and supplier relationship
Proficiency in Microsoft Office
Industry specific business experience is advantageous
Knowledge of SAP, SAP Analytics and Power BI beneficial but not mandatory

Job Responsibilities:

Manage daily customer relations responsibilities by overseeing customer order fulfillment in alignment with Hydro standard procedures, including contract management, sale/purchase order administration, scrap bank management, pricing, and invoicing
Collect market and customer information and assist the sales team during the budget process and take charge of preparing the yearly customer supply contracts
Ensure strict adherence to contractual provisions, facilitating timely call-offs of shipment quantities and pricing formulas while promptly addressing customer inquiries
Collaborate with production facilities, Metal Management, and Logistics to ensure accurate and timely completion of customer orders and inventory management by ensuring optimal turnover and metal flow
Monitor and report on claims, complaints, and customer concessions
Work closely with Credit Management on customer payments, including monitoring credit limits during volume changes
Take ownership of hedging metal on behalf of assigned customer accounts
Ensure focus on continuous improvement to simplify and automate processes
Light travel to customers in assigned region may be required on a quarterly basis. Travel may also be required for training purposes.

Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.

IND123

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Customer Service Representative jobs in Wilmette, IL

Commercial Operations Specialist/ Customer Service Liaison

Customer Service Representative

Customer Experience Director

Customer Service Representative - State Farm Agent Team Member

Call Center Customer Service- Spanish Speaking

Customer Service Representative

Client Service Associate

Call Center Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Specialist

Customer Service

Office / Administrative / Customer Service (Entry-Level) (With Training)

Customer Service Representative/Data Entry

Customer Service Temp to hire

Order Entry/Customer Service Specialist

Group Benefits Client Service Representative - Employee Benefits Agency

Customer Relationship Representative - Associate Engagement Center

Customer Success Manager

Customer Service Representative

Job Location: Rosemont, IL

Hydro employees can enjoy several benefits including:

Job Summary:

Required Education/Experience:

Required Skills/Qualifications:

Job Responsibilities:

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