Call Center Supervisor jobs

HIRESIGMA PRIVATE LIMITED —New Hampshire4

Call center management: 5 years (Required). Bachelor’s and/or 5 years’ experience in call center management required.

Life Protect 24/7 —Norfolk, VA2.8

Team members receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes…

THE VILLAGES HEALTH SYSTEM LLC —The Villages, FL3.3

As part of the Sales & Marketing Team, the NPA Team is responsible for managing inbound calls directed through various marketing campaigns, making outbound…

Lake Express —Milwaukee, WI3.7

This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and…

CR&R Inc —Stanton, CA

Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.

Accel Entertainment Gaming —Burr Ridge, IL2.8

Your role includes handling in-bound service calls, troubleshooting, dispatching field personnel, training, coaching, and developing your team, and documenting…

Gateway Foundation Inc —Naperville, IL3

Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.

FreedomCare —Remote4.2

Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…

CSS Corp —Temple, TX3.4

Resolve service experience complaints such as warranty eligibility disputes, issues involving normal vehicle operation, cost of repairs, product liability…

BroadPath —Remote2.9

Monitor and evaluate teams calls on a daily/weekly basis. Assists the team with escalated calls as needed. Monitors team chat to answer questions and discuss…

Confidential —Austin, TX

Collaborate with senior management to develop and execute strategies for improving social media customer experience.

Caine Weiner Co Inc —Dallas, TX2.9

Handles and diffuse escalated calls. Develops and implements correspondence prototypes and telephone techniques for effective collection of accounts.

Weltman, Weinberg & Reis Co., LPA —Dublin, OH2.9

Assist staff with collection activities in difficult cases, handle escalated calls and listen to calls to ensure that staff is setting proper expectations and…

General Physician, P.C. —Buffalo, NY2.3

Bachelors degree in Business Administration, Healthcare Administration, or a related field or equivalent experience required. No nights, weekends, or holidays!

SIMM Associates, Inc —Newark, DE3.1

Performing queue audits, monitoring collectors, and handling complaint calls. Exceptional interpersonal & communication skills *Strong supervisory experience…

HopeLink Behavioral Health —Oakton, VA1.7

Receive and respond appropriately to incoming calls from clients, families, law enforcement, and community members alongside volunteers and employees.

PLS Financial Services, Inc. —Oak Brook, IL3.1

Ability to establish to measure and monitor calls for quality assurance. Handle escalated calls for proper handling and follow-up. Ability to lift 15 lbs.

AGR Group Nevada, LLC —Henderson, NV2.8

Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…

Capitol Bridge —Bogalusa, LA2.8

About Capitol Bridge * Founded in 2012, Capitol Bridge is based in Arlington, Virginia and is a SBA 8(a) Certified Small Disadvantaged Business with proven…