20 Best floor supervisor jobs in New York, NY (Hiring Now!)

Executive Front Office Manager
LUMA Hotel —New York, NY
Responsible for the overall operations of the Front Office department to include the front desk, bell, concierge and night audit.
$80,000 - $85,000 a year
Quick Apply
Fire Life Safety Director | Sun (3PM-11PM)
Blackstone Consulting, Inc —New York, NY
Assist visitors with a legitimate need to gain entry to the facility. Professional telephone etiquette and message delivery.
$25 an hour
Quick Apply
Butler
Cipriani USA —New York, NY
This position is responsible for greeting and welcoming guests, making dining and entertainment arrangements while satisfying all guest requests.
$24 - $25 an hour
Quick Apply
3d
ROOM ATTENDANT - SUBSTITUTE
Hard Rock International (USA), Inc. —New York, NY
Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum…
$28.40 - $37.87 an hour
4d
Audio- Visual Service Engineer
Presentation Products Inc —New York, NY
Strong desire to develop and improve technical skills. Work with the client's technology stakeholders to develop and institute a comprehensive preventative…
$50 - $55 an hour
Quick Apply
4d
RESIDENCE MANAGER PER DIEM (WJP PROGRAM)
PROVIDENCE HOUSE, INC. —Brooklyn, NY
The Residence Manager will work collaboratively with the case managers, social workers, housing specialists, creative arts therapist, Program Supervisor, and…
$20 an hour
Quick Apply
3d
Shift Supervisor - Full Time, Security Guards encouraged to apply
DT —Manhattan, NY
Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes. Assist with food services implementation.
$50,000 a year
Quick Apply
1d
HOST - ROOFTOP
Hard Rock International (USA), Inc. —New York, NY
The Host/Hostess is responsible for providing prompt and courteous service to restaurant guests, including taking reservations, managing guest lists, managing…
$22 an hour
2d
Union Janitor 1
Cushman & Wakefield —New York, NY
Expected to properly and safely use and operate related equipment, tools, devices, and chemical/cleaning agents, including mops, vacuums, electric polishing…
$22.48 - $29.97 an hour
Quick Apply
Program Director
The Bridge, Inc —Brooklyn, NY
Perform all required administrative duties, data entry, monitor performance measures, petty cash, and monitoring staff attendance. Spanish speaking is a plus.
$80,000 - $85,000 a year
Quick Apply
4d
COORDINATOR - HOUSEKEEPING - SUBSTITUTE
Hard Rock International (USA), Inc. —New York, NY
This person will also be responsible for answering calls to the Housekeeping department, handling guest requests, maintaining Housekeeping office, Assist with…
$28.40 - $37.87 an hour
Service Aide - hourly 22.5 hrs (2 positions)
NYC Health + Hospitals —New York, NY
Maintains control over tools and equipment. Keeps mechanical equipment in proper running order. Cleans and sterilizes metal containers, sputum disposal room and…
$22.48 an hour
Event Server
Tao Group Hospitality —New York, NY
Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality.
$25 an hour
Quick Apply
Housekeeper
Hope Center —Bronx, NY
Properly stores equipment, tools, and supplies. Reports any mechanical or equipment condition to supervisor. Notifies supervisor when supplies are low.
$18 an hour
Quick Apply
5d
Housekeeping Room Attendant - Part Time
Roxy Hotel —New York, NY
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Self inspection of guest rooms to standard.
From $26.30 an hour
Quick Apply
Stylist
Marriott International, Inc —New York, NY
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank…
$29.15 - $38.87 an hour
17h
Team Member
Fields Good Chicken - University Place —New York, NY
In addition, you will be responsible for building brand love by engaging with guests through proactive guest intercepts, suggestive selling, and other customer…
$16 - $17 an hour
Quick Apply
19h
Housekeeping Supervisor
CLA Commercial Cleaning —New York, NY
\*\*Responsibilities:\*\* - Develop and enforce housekeeping policies and procedures to uphold high cleanliness standards - Supervise and train housekeeping…
$21 - $25 an hour
Quick Apply
2d
BARISTA (FULL TIME)
Restaurant Associates —New York, NY
Enters orders accurately into POS device; accepts cash and charge payments. Interacts with customers and other employees in a friendly, courteous manner.
$22 an hour
Quick Apply
1d
Cleaner/Porter NYC - Union (Diego Beekman)
WinnCompanies —Bronx, NY
Perform day-to-day tasks, including but not limited to: cleaning windows, walls, floors, stairwells, laundry rooms, elevators, and carpets; emptying trash cans;…
$18.87 an hour
Quick Apply

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Executive Front Office Manager

LUMA Hotel - New York, NY

Quick Apply

Job Details

Full-time $80,000 - $85,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer service
3 years
Bachelor's degree
Conflict management
Leadership
Hotel experience
Time management

Full Job Description

SALARY RANGE: $80,000-$85,000

WHO WE ARE:

Taking a cue from our name, Luma brings a bright, fresh, innovative approach to the contemporary lifestyle hotel scene, in the epicenter of NYC. Nestled between corporate giants and the vibrant Times Square entertainment hub, LUMA stands tall at 30 floors, above West 41st Street. Situated in the lively Bryant Park vicinity, our location influences every aspect of our operation. Illustrating our focus on tech-savvy amenities, modern design, and intuitive service that appeals to our guests seeking comfort and productivity, whether they are traveling for business or leisure. Centrally positioned, we link our guests through the city and connect you with like-minded brands through strategic partnerships. With our independent mindset, LUMA shines as a pioneer in the realm of forward-looking hospitality.

Being affiliated with a hotel that ranks in the Top 1% in the world, #2 in United States Hotels by TripAdvisor's Best of the Best Travelers' Choice Awards and holds a Top 5 position on TripAdvisor, can offer a phenomenal career advancement opportunity. The prestige achieved across a global reach sponsors a distinguished recognition that can create an optimistic work environment with a focus on excellence and customer satisfaction. Employees may benefit from being part of a team that consistently delivers exceptional service, which can lead to a sense of pride and accomplishment in their contributions.

Providing employees with valuable experience and skills-building that will enhance their professional growth and propel their career development. The high standards set by the hotel to maintain its top ranking also translates into comprehensive training and excellent development opportunities for staff members. Additionally, working at a worldly renowned hotel can offer incredible exposure through networking opportunities with a diverse clientele, and the chance to work with a team of talented individuals who are passionate about hospitality. Overall, being committed with a thriving hotel can be a fulfilling and rewarding experience for anyone seeking a robust and dynamic environment.

THE ROLE:

Responsible for the overall operations of the Front Office department to include the front desk, bell, concierge and night audit. Responsible for the management of front office associates and ensuring standard operating procedures are maintained. Provides high quality guest service while generating maximum revenue for the department.

WHAT YOU'LL DO:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

ESSENTIAL SKILLS

Understand the mission, vision and strategic goals of the hotel.

Strong leadership skills and has the ability to apply them.

Establish goals and objectives to improve the department.

Ability to understand Guests’ service needs.

Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned.

Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.

Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations.

Ability to perform job functions with minimal supervision.

Ability to work cohesively with co-workers and other departments as part of a team.

Ability to build morale and spirit.

Ability to adhere to work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.

Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.

Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.

Ability to take and give direction.

Ability to interact with people including giving and receiving instructions, particularly in resolving complaints and problems.

Ability to follow safety and security procedures and will not pose a direct threat to the health/safety of self or others.

Training

Ensure all associates are safety conscious and trained in required safe work practices.

Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these.

Conduct training for all new employees, and ongoing training of existing employees, including cross training for all positions. Use employee training documentation to record all areas of training completed and turn them into Human Resources to be included in the employee file.

Facilitate new hire training.

Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.

Coordinate monthly/quarterly trainings with HR for brand and customer service training

Review and coach associates on all phone shops and on-site mystery shops
ADMINISTRATIVE
- Accountable, prepare and control hotel budget for the department.
- Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
- Manage inventory and rates as needed.
- Holds department meetings and attends inter-departmental meetings.
- Conduct inspections of work areas regularly and address items that need attention.
- Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
- Notify management of any pertinent information related to shift activities.
- Determine the requirements for and the follow up on special groups, VIPs, etc.
- Participate in Hotel Manager on Duty Program.

WHAT WE LOOK FOR:

Bachelor’s degree required or equivalent combination of education and experience.
Minimum 3 years’ experience in a hotel front office management role.
Boutique independent hotel experience preferred.
Hotel experience with high ratings and exceptional customer service record.
Fire Safety Director Certificate required

LUMA Hotel Times Square is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 646-952-6025 or email Zunachy Garcia at zunachy.garcia@lumahotels.com to let us know the nature of your request.

Skills

Preferred

Problem Solving
Training
Teamwork
Time-Management
Conflict Resolution
Customer Service

Behaviors

Preferred

Leader: Inspires teammates to follow them

Motivations

Preferred

Goal Completion: Inspired to perform well by the completion of tasks

Quick Apply

floor supervisor jobs in New York, NY

Executive Front Office Manager

Fire Life Safety Director | Sun (3PM-11PM)

Butler

ROOM ATTENDANT - SUBSTITUTE

Audio- Visual Service Engineer

RESIDENCE MANAGER PER DIEM (WJP PROGRAM)

Shift Supervisor - Full Time, Security Guards encouraged to apply

HOST - ROOFTOP

Union Janitor 1

Program Director

COORDINATOR - HOUSEKEEPING - SUBSTITUTE

Service Aide - hourly 22.5 hrs (2 positions)

Event Server

Housekeeper

Housekeeping Room Attendant - Part Time

Stylist

Team Member

Housekeeping Supervisor

BARISTA (FULL TIME)

Cleaner/Porter NYC - Union (Diego Beekman)

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