20 Best member services representative jobs in Chicago, IL (Hiring Now!)

Patient Care Technician - PCT
Fresenius Medical Care —Melrose Park, IL
Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
Estimated: $37.1K - $47K a year
Physical Therapist
North Shore Pediatric Therapy —Lincolnwood, IL
You have a master's degree and an Illinois state license in good standing. Participate in monthly social events with your team to build strong professional…
$73,000 - $78,000 a year
Quick Apply
Hands on CFO (Not for Profit)
PLCCA, Inc. —Maywood, IL
 MBA, graduate, or Bachelor’s Degree in finance, accounting, or other relevant field (or. And state/federal guidelines and regulations.
$80,000 - $90,000 a year
Quick Apply
Director, Spend Management
Sidley Austin LLP —Chicago, IL
Bachelor's degree from an accredited university, required in Supply Chain, Business, Economics, Management, or related field. Able to work under pressure.
Estimated: $143K - $181K a year
8d
INSURANCE ACCOUNT REPRESENTATIVE
STATE FARM INSURANCE —Chicago, IL
Network to develop new prospective insurance customers is a variety of ways. Insurance service can include responding to insurance inquiries regarding insurance…
$40,000 - $60,000 a year
Quick Apply
Dental Receptionist / Patient Services Representative
American Dental Associates Ltd. —Chicago, IL
It is important that the prospective candidate understands how to communicate with patients and multi-task answering calls. Answers phone calls and emails.
Estimated: $33.8K - $42.8K a year
Quick Apply
5d
Field Sales Representative - Chicago
Oliver Winery —Chicago, IL
Master skillset for productive account calls, including evaluation of retailer landscape, pertinent geographies/population centers, and state laws within…
Estimated: $38.1K - $48.2K a year
Director of Nursing (DON)
Aperion Care Lakeshore —Chicago, IL
Registered Nurse with current unencumbered state license. SUMMARY: The primary purpose of the Director of Nursing position is to plan, organize, develop and…
Estimated: $96.6K - $122K a year
Quick Apply
Market Leader
Nelson Worldwide —Chicago, IL
Bachelor’s degree in Architecture, Interior Design, business or related field and a minimum of 10 years’ experience in architecture, interior design or a…
Estimated: $128K - $162K a year
Quick Apply
1d
Instructional Designer
Finra —Chicago, IL
Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general…
$92,500 a year
Residential House Manager (Autism) - Oak Park, IL
PACTT Learning Center —Oak Park, IL
Bachelor degree in a related field; At PACTT, our mission is to assist individuals with autism in becoming as independent as possible with the ability to…
$22 an hour
Quick Apply
Online Boutique – Call Center Representative
Petalura —Chicago, IL
Answering calls to assist in any customer service issues. Answering calls to take orders. Answering calls to set up returns/exchanges.
From $18 an hour
1d
Manager, Member Contact Center (Call Center)
Great Lakes Credit Union —Chicago, IL
Remain in compliance with all applicable federal and state laws, rules, and regulations. Exercise discretion and independent judgment in interpreting digital…
$71,718.00 - $83,252.07 a year
Quick Apply
Veterinary Receptionist
West Loop Veterinary Care Streeterville —Chicago, IL
1-2+ Years of hands-on experience working as a customer service representative or receptionist in a small-animal clinic. Customer service: 1 year (Required).
$17 - $19 an hour
Quick Apply
1d
Financial Services Representative
Scott Credit Union —Evergreen Park, IL
Operating computer to accurately post transactions, balance transactions, and access and update account information. Providing customer service to SCU members.
$18.19 - $23.54 an hour
Quick Apply
1d
Staff Physician
Concentra —Franklin Park, IL
Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties. Generous paid time off (PTO).
Estimated: $224K - $284K a year
7d
Leasing Specialist
Preservation Management, Inc. —Chicago, IL
An Illinois leasing license, or ability to attain one, is required. An Illinois leasing license, or ability to attain one, is required.
$19.00 - $19.38 an hour
Quick Apply
1d
Medical Call Center Representative
Chicago Eye Consultants —Stickney, IL
Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…
Estimated: $32.2K - $40.7K a year
7d
Dietitian
Dialysis Care Center —Chicago, IL
Dietitian experience in the Dialysis field is preferred. Available to answer questions and discuss problems with the dialysis patients when excessive weight…
Estimated: $61.2K - $77.5K a year
Patient Access Representative
The Chicago Lighthouse —Chicago, IL
STATEMENT OF PURPOSE: The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an…
$18.50 - $19.50 an hour
1d

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Patient Care Technician - PCT

Fresenius Medical Care - Melrose Park, IL

Apply Now

Job Details

Estimated: $37.1K - $47K a year

Qualifications

Vital signs
Heavy lifting
Customer service
High school diploma or GED
Patient care
Hospital experience

Full Job Description

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

Welcome assigned patients and inquire as to their wellbeing since their last treatment.
Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
Monitor patients’ response to dialysis therapy.
Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
Obtain Hemostasis and apply appropriate dressings.
Evaluate the patient prior to discharge.
Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
Perform and document any intervention for unusual patient status and document patients' response to intervention.
Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
Obtain all prescribed laboratory testing and prepare specimens for collection.
Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
Monitors patients performing self-care under the supervision of RN.

Staff Related

Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
Enters all treatment data into the designated clinical application in an accurate and timely manner.
Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
Ensure collection of lab specimens by appropriate lab courier.

INFECTION CONTROL:

Assists in collecting information for infection control audits.
Supports staff and patient Adherence to infection control practices.
Follows infection control Policies and Procedures
Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

TRANSITIONAL CARE UNIT:

Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
Reinforces all education and care related matters as it relates to the new patient as allowed by state law
Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
Sets and preforms a treatment on all machines used in the transitional care unit.
Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
Assists with coordination of transition to patient’s modality choice.
Assists with supply ordering and inventory for TCU

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

High School diploma or G.E.D. required.
Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
All appropriate state licensure, education, and training (if any) required.
Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS:

Previous patient care experience in a hospital setting or a related facility preferred.
Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Apply Now

member services representative jobs in Chicago, IL

Patient Care Technician - PCT

Physical Therapist

Hands on CFO (Not for Profit)

Director, Spend Management

INSURANCE ACCOUNT REPRESENTATIVE

Dental Receptionist / Patient Services Representative

Field Sales Representative - Chicago

Director of Nursing (DON)

Market Leader

Instructional Designer

Residential House Manager (Autism) - Oak Park, IL

Online Boutique – Call Center Representative

Manager, Member Contact Center (Call Center)

Veterinary Receptionist

Financial Services Representative

Staff Physician

Leasing Specialist

Medical Call Center Representative

Dietitian

Patient Access Representative

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