technical support jobs in Washington, DC

Mb Staffing Services —Washington, DC

CompTIA A+ certification for technical support. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;

Capital One —McLean, VA3.9

This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.

Peraton —Arlington, VA3.1

Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…

H5 Data Centers, LLC —Chantilly, VA2

Additionally, they are responsible to act as a single point of contact for all customer engagement daily, handling incoming calls, ticket processing, incident…

Go Intellects Inc —Washington, DC

Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \\ voice ports.

National Geospatial-Intelligence Agency —Springfield, VA4.1

EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Information Assurance, Information Security…

MOMENTUM —Chantilly, VA

Contact and effectively communicate with users by telephone, electronic communications, or in person. Provide technical support for customers assigned to remote…

Highlight Technologies —Hillcrest Heights, MD4.4

Must have Security+ certification or obtain within 3 months of hire. Provide prompt and professional problem solving to USCG system users and stakeholders.

General Dynamics Information Technology —McLean, VA3.7

Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.

Cisco Systems Inc —Washington, DC4.1

Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis management.

CACI —Washington, DC3.8

Performs help desk functions, such as answering and responding to user phone calls. Provides telephone help desk and on-site support to end users.

General Dynamics Information Technology —Washington, DC3.7

May vary based on technical training, certification(s), or degree. Review and provide technical and cyber security coordination on all Bodies of Evidence that…

Leidos —Washington, DC3.7

After an initial acclimation period, you will be responsible for greeting our customers via phone calls, ascertain the nature of the call, resolve issues where…

Building Hope —Washington, DC3.7

Associate’s degree or equivalent experience in Information Technology, Computer Science, or a related field. Advanced certification for those with experience in…

Williams & Connolly LLP —Washington, DC4.7

The User Support Representative (Help Desk) will respond to incoming telephone calls, e-mails and in-person requests. This is a non-exempt position.

Pearl River Technologies —Greenbelt, MD

Provide high-level functional systems analysis, design, integration, documentation, and implementation guidance. Support VMware to include Cloud Foundations.

mroads —McLean, VA3.2

Provide second-level technical support to end-users, ensuring prompt resolution of hardware and software issues. COMPTIA A+ and COMPTIA Network + is desired.

NationMind Infoservices Pvt Ltd —Arlington, VA

Minimum two years of experience working in a customer service oriented field. A+ certification is a plus. Single user network access and troubleshooting.

National Committee for Quality Assurance —Washington, DC3.3

This position will be responsible for providing high touch post implementation technical support to NCQA’s Digital Content Services and future product customers…