20 Best Bilingual Call Center Representative jobs (Hiring Now!)

Bilingual Customer Service Representative
NovaCare Rehabilitation —Canonsburg, PA
Answer, forward and log incoming calls in the manner specified by the Central Business Office (CBO) Manager or Supervisor. Phone or call center experience.
From $15.50 an hour
Telesales Agent (Insurance License Academy) - $500.00 Sign On Bonus - San Juan, PR
Optum —San Juan, PR
As a Healthcare Sales Representative, you'll answer incoming calls from people interested in purchasing insurance supplements (no cold calling).
Estimated: $52.7K - $66.7K a year
4d
Call Center Agent - Bilingual (Spanish)
IH Mississippi Valley Credit Union —Moline, IL
Educate members on financial tools; accurately and efficiently apply policies and procedures. Visual Demands: Visual acuity to do things such as: preparing and…
Estimated: $32.2K - $40.7K a year
Quick Apply
Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
3d
Call Center Representative - No Experience Required
DaBella —Hillsboro, OR
Take Inbound and make outbound calls to new and existing customers from our database. Employee assistance program - access to counseling services and other…
$19 - $21 an hour
Quick Apply
10d
Patient Services Representative - Call Center - Bilingual
Brault —Remote
With minimal supervision, the Patient Services Representative (PSR) will manage calls from patients, insurance representatives and attorneys.
$16 - $22 an hour
Quick Apply
7d
Customer Service/Inside Sales Representative
Processing Technologies International, LLC —Aurora, IL
We are seeking an experienced Customer Service/Inside Sales Representative to *sell spare parts and field services* to an existing customer base.
From $48,000 a year
Quick Apply
Customer Service Representative (Bilingual)
United Consumer Financial Services —Westlake, OH
Maintain alphanumeric data entry accuracy rate of 95% or above. Assign incoming documents to the proper account in our tracking system.
Estimated: $30.2K - $38.3K a year
Quick Apply
Customer Service Representative - Bilingual
Uline —Athens, GA
We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Process customer orders and inquiries in a collaborative call center…
$58,000 - $72,000 a year
8d
Customer Service Representative (Bilingual Mandarin/Chinese)
Clever Care Health Plan —Arcadia, CA
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the…
$20 - $22 an hour
Customer Service Agent - Portsmouth
The CCS Companies —Portsmouth, NH
Handles outbound and inbound calls professionally and knowledgeably, following the appropriate scripts when necessary; occasionally fields inbound calls with…
$45,000 - $56,000 a year
Quick Apply
4d
Call Center Representative
Marvin —United States
The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital…
$17 - $19 an hour
2d
Bilingual Call Center Representative
Americo Life Insurance —Kansas City, MO
PSC Representatives log into a computer every morning and begin answering incoming calls from our policyholders. Typing speed of at least 30 wpm.
From $22 an hour
Collections Representative
Financial Recovery Services —Dakota Dunes, SD
_*As a Collection Specialist, you'll manage your own accounts and assist customer's as you guide them through our payment process.
$15 - $18 an hour
Quick Apply
4d
Customer Service Representative
Automann USA —New Lenox, IL
Prior customer service, data entry, or call center experience. Resolve problems by clarifying issues; research & explore answers and alternative solutions;…
$20 an hour
Quick Apply
Customer Service Center Agent I - Bilingual
Peak Vista Community Health Centers —Colorado Springs, CO
The Customer Service Agent I represents Peak Vista Community Health Centers (PVCHC) by providing outstanding customer service by professionally answering…
$16.00 - $23.20 an hour
Quick Apply
Call Center Agent - Texas (16 years old+)
Dynata —Texas
Experience convenient interviewing with Spark Hire, a one-way interview platform that lets you answer text and video-based questions at your own pace using a…
$10 - $13 an hour
Quick Apply
11d
Medical Equipment Customer Service Representative
McKnight Medical —Charleroi, PA
Previous experience in customer service or a related field is preferred. Perform data entry tasks to update customer records and maintain accurate information -…
Estimated: $29K - $36.7K a year
Quick Apply
Bilingual Customer Service Representative
Mom's Meals, a PurFoods Company —Des Moines, IA
Handle inbound and outbound customer service calls with our clients placing their meal order. Contact case managers via telephone, email, and/or fax when a…
Estimated: $27K - $34.2K a year
Virtual Call Center Agent
Dynata —Nevada
Experience convenient interviewing with Spark Hire, a one-way interview platform that lets you answer text and video-based questions at your own pace using a…
Estimated: $24K - $27.3K a year
Quick Apply

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Bilingual Customer Service Representative

NovaCare Rehabilitation - Canonsburg, PA

Apply Now

Job Details

Full-time From $15.50 an hour

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid orientation
Life insurance
Prescription drug insurance

Qualifications

Bilingual
Spanish
Customer service
Windows
High school diploma or GED
Front desk
Computer skills
1 year
Communication skills
Information management
Office experience

Full Job Description

Overview:

Bilingual Customer Service Representative

Professionally and courteously provide a variety of patient and insurance services through mail, telephone, e-mail and personal contact in response to patient account inquiries. This position will maintain a more active role in fixing patient accounts in the billing system and reviewing reports to assist in quality control of patient accounts, specifically patient balances.

Starting at $15.50 per hour

Responsibilities:

Answer, forward and log incoming calls in the manner specified by the Central Business Office (CBO) Manager or Supervisor.
Comprehend insurance and patient responsibilities in relation to account balances and billing.
Resolve patient, physical therapy center, and internal account inquiries, both verbal and written. Forwarding the inquiries to the Lead and members of the Accounts Receivable team or appropriate supervisors as necessary if unable to resolve inquiry
Take patient payments and applying to account correctly.
Process and forward incoming mail according to department protocols.
Document the billing system concerning all verbal and written communication relative to the specific patient accounts.
Assist and support other departments and appropriate staff members as needed to resolve patients account inquiries.
Provide feedback to the appropriate CBO staff when informed of changes in payers, plans, contracts, addresses, or other vital account billing information.
Follow all HIPAA requirements as defined by Compliance Department.
When not taking inbound calls; will work on other duties as assigned.

Qualifications:

Required Qualifications

High school diploma or GED required.
Fluent Spanish speaking skills.

Preferred Qualifications

Computer proficiency and experience in windows based technologies
Phone or call center experience.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Medical Background (Insurance, Front Desk, Etc)
Excellent problem solving skills and the ability to do so independently
Ability to handle difficult situations with a positive attitude
Good interpersonal, oral and written communication skills
Minimum one year of Customer Service Experience

Working Conditions/Physical Demands:

Office Environment
Sitting for extended periods of time
Ability to lift weight up to 35 lbs.

Your Benefits As a Customer Service Representative:

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.
Paid Time Off (PTO) and Extended Illness Days (EID).
Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
A 401(k) retirement plan with company match.
No Required Weekends, Mon-Fri 8:30 to 5:00

Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Apply Now

Bilingual Call Center Representative jobs

Bilingual Customer Service Representative

Telesales Agent (Insurance License Academy) - $500.00 Sign On Bonus - San Juan, PR

Call Center Agent - Bilingual (Spanish)

Call Center Representative (remote) - Providence, RI

Call Center Representative - No Experience Required

Patient Services Representative - Call Center - Bilingual

Customer Service/Inside Sales Representative

Customer Service Representative (Bilingual)

Customer Service Representative - Bilingual

Customer Service Representative (Bilingual Mandarin/Chinese)

Customer Service Agent - Portsmouth

Call Center Representative

Bilingual Call Center Representative

Collections Representative

Customer Service Representative

Customer Service Center Agent I - Bilingual

Call Center Agent - Texas (16 years old+)

Medical Equipment Customer Service Representative

Bilingual Customer Service Representative

Virtual Call Center Agent

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