20 Best Front Desk Agent jobs in Atlanta, GA (Hiring Now!)

Front Desk Agent
Crowne Plaza & Staybridge Suites Midtown Atlanta —Atlanta, GA
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Promptly answer the telephone using positive and clear…
Estimated: $28.7K - $36.3K a year
2d
Front Desk Agent
Embassy Suites by Hilton Atlanta Galleria —Atlanta, GA
You will help to create an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by…
$16 an hour
Quick Apply
5d
Front Desk Agent (PM)
The Darwin —Atlanta, GA
Check guests in and out in a friendly and timely manner. Ability to communicate effectively with guests. Say goodbye to the corporate atmosphere and embrace the…
Estimated: $29K - $36.7K a year
Quick Apply
Front Desk Associate (Part Time)
FirstService Residential —Atlanta, GA
Stands, greets, and engages residents; checks guests and service providers in/out. Greeting and directing residents, guests, and invitees.
$17 an hour
Quick Apply
20h
Front Desk Agent / AYS for flexible shifts
Atlanta Marriott Perimeter Center —Atlanta, GA
Answer and process all incoming/outgoing guest and in-house calls. You will help to create an Excellent and memorable stay for our guests by; Welcoming and…
$16 an hour
Quick Apply
8d
Guest Service Agent
Omni Hotels & Resorts —Atlanta, GA
Follow-up with guests once hotel departments to see that problems are resolved. Speak with guests in a friendly, warm manner making them feel welcome to the…
Estimated: $30.5K - $38.7K a year
1d
Front Desk Receptionist
Corso Atlanta —Atlanta, GA
Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
Estimated: $30.6K - $38.7K a year
Quick Apply
12d
Front Desk Receptionist
Aqua-Tots Swim Schools —Marietta, GA
Answer phone calls and respond to email inquiries. Be informed on our swim curriculum and help families choose their class schedule and complete registration.
$13 - $15 an hour
2d
Front Desk Receptionist
Microtel Inn & Suites by Wyndham —Brookhaven, GA
Will require weekends and holidays. Superior Customer Service Skill, speed, and accuracy are essential. Job Types: Full-time, Part-time.
$15 - $17 an hour
Quick Apply
Night Auditor/Front Desk Agent
Embassy Suites Atlanta Airport North —Hapeville, GA
Check in guests, answer phones and take reservations. Respond to guest complaints, requests and emergencies. Balance the cash drawer and log receipts.
$17 an hour
Quick Apply
Patient Care Concierge - Full Time
Prenuvo —Atlanta, GA
Monitor and maintain the cleanliness and organization of the reception area, changing room, and administrative front desk/ workspaces, break room, scrub room,…
$25.48 an hour
Quick Apply
12d
Hotel Front Desk Agent US Travel - Lightspeed PMS
The Hotel Task Force —Atlanta, GA
Compute bills, collect payments, and make change for guests. Receive and resolve guest complaints, elevating to supervisor if necessary.
$22.00 - $22.50 an hour
Quick Apply
Hotel Front Desk Agent AM/PM
Hyatt Place Atlanta Airport North —Atlanta, GA
Previous hotel experience working as a front desk agent and/or gallery host a plus! You are responsible for communicating in a welcoming and efficient manner,…
$16 an hour
Quick Apply
Guest Service Agent
Glenn Hotel —Atlanta, GA
Ensures that incoming calls to the switchboard are answered within three rings. Courtesy calls must be placed to newly rented rooms to ensure the guest is…
Estimated: $28.8K - $36.5K a year
Quick Apply
3d
Hotel Front Desk Agent
Choice Hotels —Atlanta, GA
We are looking for a *RELIABLE *experienced candidate who is able to work 3pm to 11pm and also 11pm to 7am (night shift). Expected hours: 32 – 40 per week.
$13 - $15 an hour
Quick Apply
Front Desk Agent / AYS for flexible PM shifts
Atlanta Marriott Perimeter Center —Atlanta, GA
Answer and process all incoming/outgoing guest and in-house calls. You will help to create an Excellent and memorable stay for our guests by; Welcoming and…
$16 an hour
Quick Apply
8d
Front Desk Team Lead
FirstService Residential —Atlanta, GA
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$21 an hour
Quick Apply
3d
Front Desk Concierge (Weekend/Part-Time)
ONQUEST —Atlanta, GA
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner. Professional telephone etiquette and message delivery.
Estimated: $27.7K - $35.1K a year
Quick Apply
9h
Front Desk Agent
Hyatt House Atlanta Downtown —Atlanta, GA
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members.
Estimated: $27.2K - $34.4K a year
4d
Front Desk Agent
Homewood Suites Atlanta Midtown —Atlanta, GA
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members.
Estimated: $27.5K - $34.8K a year
12d

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Front Desk Agent

Crowne Plaza & Staybridge Suites Midtown Atlanta Atlanta, GA

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Job Details

Full-time Estimated: $28.7K - $36.3K a year 2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Military
High school diploma or GED
Communication skills
Hotel experience

Full Job Description

About Us: Nestled between Downtown Atlanta and Buckhead, the Crowne Plaza Atlanta Midtown hotel is perfectly situated. Fortune 100 corporations and exciting attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall of Fame are nearby. We offer authentic Southern hospitality and go above and beyond for exceptional stays at Crowne Plaza Atlanta Midtown & Staybridge Suites. Join our team and take advantage of our great benefits package, competitive pay, potential for career advancement and be a part of a team that supports one another. Under our HEI Loves culture we work in an environment that promotes work/life balance and all associates are valued. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview:

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Responsibilities:

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.

Qualifications:

High school diploma or equivalent required, and college degree preferred.
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits:

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply Now

Front Desk Agent jobs in Atlanta, GA

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Front Desk Agent / AYS for flexible shifts

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Night Auditor/Front Desk Agent

Patient Care Concierge - Full Time

Hotel Front Desk Agent US Travel - Lightspeed PMS

Hotel Front Desk Agent AM/PM

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