20 Best Member Services Representative jobs in Chicago, IL (Hiring Now!)

Market Leader
Nelson Worldwide —Chicago, IL
Bachelor’s degree in Architecture, Interior Design, business or related field and a minimum of 10 years’ experience in architecture, interior design or a…
Estimated: $128K - $162K a year
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1h
Associate Principal, Quality Assurance
Options Clearing Corporation —Chicago, IL
[Required] bachelor’s degree and/or master’s degree in computer science, Software Engineering, or equivalent practical experience. Audit experience is a plus.
Estimated: $123K - $156K a year
8d
Director of Nursing (DON)
Aperion Care Lakeshore —Chicago, IL
Registered Nurse with current unencumbered state license. SUMMARY: The primary purpose of the Director of Nursing position is to plan, organize, develop and…
Estimated: $96.6K - $122K a year
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Associate Principal, Scrum Master
Options Clearing Corporation —Chicago, IL
This role will drive the team to teach, mentor, and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery…
Estimated: $141K - $178K a year
Guest Services Representative
Adler Planetarium —Chicago, IL
Verifying and selling tickets at theaters, ushering guests, organizing seating ensuring guest safety. Greeting guests with a friendly demeanor verifying tickets…
$16.29 - $17.85 an hour
9h
Business Development Representative
FleetPride —Bridgeview, IL
Valid drivers’ license with clean driving record. High School Diploma (or GED or High School Equivalence Certificate) required, with a bachelor's degree…
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Senior Associate, Compliance Monitoring - Data Analytics
Options Clearing Corporation —Chicago, IL
This includes, but is not limited to, facilitating the automation of the organization’s control testing program, control testing quality assurance, monitoring…
Estimated: $94.4K - $120K a year
Associate Principal, Business Systems Analysis
Options Clearing Corporation —Chicago, IL
Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state. MBA/MS is a plus.
Estimated: $134K - $170K a year
Member Services Representative
Chicago Teachers Pension Fund —Chicago, IL
Escalate calls as appropriate to managers or subject matter experts. Actively listen to members and ask detailed questions to correctly identify the reason for…
$42,510 - $59,514 a year
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Respiratory Sales Specialist
AdaptHealth —Chicago, IL
Valid driver's license and reliable personal vehicle required. Experience in field marketing and calling on medical facilities, physicians, and staff is a plus.
Estimated: $58.5K - $74.1K a year
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LPN (Licensed Practical Nurse)
The Admiral At The Lake —Chicago, IL
Reports concerns and/or changes in resident’s physical, psychological and social conditions to R.N. or D.O.N. Identifies issues and develops appropriate, person…
$28 - $32 an hour
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Automotive Dealership Service BDC Representative
Steve Napleton Auto Group —Oak Lawn, IL
Schedule Service Customer's Appointments through inbound and outbound phone calls, emails, and text messages. Customer service: 1 year (Preferred).
$17 an hour
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Instructional Designer
Finra —Chicago, IL
Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general…
$92,500 a year
RECEPTIONIST/Front Desk
Envision Unlimited —Chicago, IL
Answer incoming calls using professional greeting that identifies that they have reached “Envision Unlimited Mental Health”, transfer/forward calls to…
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21h
Sales Associate -2nd STREET USA Second Hand Clothing Store-Buy & Sell Clothes
2nd STREET USA,inc. —Chicago, IL
The Sales Associate is responsible for handling various sales activities in the store, including facilitating purchases and providing customer service such as…
From $16 an hour
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8d
Physical Therapist
North Shore Pediatric Therapy —Des Plaines, IL
You have a master's degree and an Illinois state license in good standing. Participate in monthly social events with your team to build strong professional…
$73,000 - $77,000 a year
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Warehouse Associate
Care for Real —Chicago, IL
Must possess a valid Illinois Driver's License with good driving record. Assist with entry of donations for email of receipts to donors.
Estimated: $33.6K - $42.5K a year
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22h
Sales Representative/Sales Manager
Farmers Insurance —Oak Brook, IL
Our comprehensive program allows you to develop your sales skills and participate in ongoing training while you lay the foundation of your own small business.
$60,000 - $100,000 a year
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1d
Medical Call Center Representative
Chicago Eye Consultants —Stickney, IL
Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…
Estimated: $32.2K - $40.7K a year
5d
Manager, Member Contact Center (Call Center)
Great Lakes Credit Union —Chicago, IL
Remain in compliance with all applicable federal and state laws, rules, and regulations. Exercise discretion and independent judgment in interpreting digital…
$71,718.00 - $83,252.07 a year
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Market Leader

Nelson Worldwide - Chicago, IL

Quick Apply

Job Details

Full-time Estimated: $128K - $162K a year 1 hour ago

Qualifications

Growing experience
Succession planning
Architecture
Interior design
Interior Design
Business development
Architecture License
Bachelor's degree
Mentoring
Organizational skills
Communication skills
Negotiation
10 years

Full Job Description

The Market Leader drives growth through cultivating client relationships, establishing new market opportunities, and by providing leadership across the NELSON platform. The Market Leader advances NELSON’s market reputation and brand by actively engaging in industry associations and events, and through expanding existing client relationships and developing new lines of work. They are the liaison between their local market and the NELSON Regional Leadership Team. In this role, the Market Leader is responsible for providing an understanding of all pertinent business information considerations, tangible and intangible, needed for strategic planning and operational decisions. The Market Leader is the face of NELSON in the market.

Attributes to support the NELSON Culture: Go All-In, Keep It Real, Embrace Growth, Think Boldly and Be You.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Ultimate accountability for growth of NELSON in the market.
Focused on creating an overarching strategic plan for market growth in direct support of the NELSON regional, national, and practice strategy.
Execute strategy to include but not limited to retaining and expanding current client relationships, driving increased revenue and profit streams, selection of new strategic business ventures for development and launch, and ensuring all market activities both compliment and move forward the NELSON vision.
Gather market and competitor intelligence and translate into effective positioning of NELSON and continuously gauge appropriate service offerings.
Collaborate with Regional Practice Leaders, Service Line Leaders, Market Leader and Regional Operations Leaders, and others to develop a thoughtful and integrated go-to-market strategy.
Serve as an ambassador of NELSON to the market ensuring the growing strength of the NELSON brand across current and future business opportunities.
Foster an environment to elevate and support NELSON’s, Vision, Mission, Values and Culture and Strategic Priorities.
Facilitate the effective integration and cross selling of multiple offers across the market.
Maintain vigilance on all business Profit and Loss indices to include but not limited to accounts receivable, overhead and support expenses, staff utilization, overtime, staffing, and other business projection tools.
Establish and manage annual revenue projections for the market and corresponding Practice Area in concert Regional Leadership.
Partner with Regional Leadership to ensure that talent planning and management occurs at all leadership levels including succession planning, talent assessments and training and development.
Continuously remained focused on attracting and retaining top talent and driving a culture of diversity and inclusion.

Required Knowledge and Skills:

Maintains and builds a deep industry network, including Key player and “who’s who” in the markets represented
Proven experience growing revenue organically, as well as new clients or markets.
Proven ability to build organizations towards meeting future market opportunities.
Skilled vision caster and communicator with well-developed and proven motivational skills.
Self-confident personal style; able to present ideas to important constituencies, earning the confidence and trust of others; perceived as a thought leader; has the ability to deal with ambiguity and adapt to changing business conditions
Ability to integrate market, competition, trends, organizational state and other issues into a coherent vision for change, development and growth
Expert team builder and experienced leader of business operations, staff development, business development, small team operations and executive senior staff teams.
Multifaceted business experience, able to effectively act across every Service Line and Practice Area and support function in the region.
Intelligent, decisive, quick, forward-thinking, strategic, and tactical executive; proven ability to work across an organization at all levels with technical, creative, and executive team members
Individual mentoring skills across multiple business disciplines; capable of fostering creativity and innovation at every level of the regional enterprise.
Intimate understanding of business financial reporting and keen ability to translate these into successful business strategies and operational business processes.
Experienced team player with demonstrated ability to communicate and execute NELSON strategies and visions to the market.
Established ability to appropriately delegate authority and maintain accountability in a large organization.
Expert negotiator capable of successfully positioning the talent and quality of NELSON deliverables and mitigating client grievances.
Exceptional influencing skills and preferred experience working across many areas and levels of an organization
Fosters a “pursuit of excellence” climate within the region and NELSON as a whole.

Certificates, Licenses or Registrations:
Architectural license and/or NCIDQ preferred

Education / Experience:

Bachelor’s degree in Architecture, Interior Design, business or related field and a minimum of 10 years’ experience in architecture, interior design or a related field.

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Member Services Representative jobs in Chicago, IL

Market Leader

Associate Principal, Quality Assurance

Director of Nursing (DON)

Associate Principal, Scrum Master

Guest Services Representative

Business Development Representative

Senior Associate, Compliance Monitoring - Data Analytics

Associate Principal, Business Systems Analysis

Member Services Representative

Respiratory Sales Specialist

LPN (Licensed Practical Nurse)

Automotive Dealership Service BDC Representative

Instructional Designer

RECEPTIONIST/Front Desk

Sales Associate -2nd STREET USA Second Hand Clothing Store-Buy & Sell Clothes

Physical Therapist

Warehouse Associate

Sales Representative/Sales Manager

Medical Call Center Representative

Manager, Member Contact Center (Call Center)

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