Description
HOW TO APPLY
Complete a State of Texas Application for Employment and the following additional forms (available at http://www.tjjd.texas.gov/index.php/doc-library/category/304-forms):
- TJJD Employment Application Supplement (HR-003)
- Child Abuse Registry Check Consent Form (HR-028)
- Disclosure of PREA Employment Standards Violation (HR-975)
- Authorization to Release Information (HR-074)
Failure to complete and submit the above forms will cause delays in your consideration for this position.
Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00043148z=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: http://www.tjjd.texas.gov/index.php/doc-library/category/304-forms) and can be submitted via email to: hrjobsmart@tjjd.texas.gov.
Apply via Email to HRJobsmart@TJJD.Texas.gov. Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
BENEFITS
State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs routine (journey-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department.
Provides dorm-based residential treatment to youth committed to TJJD and assigned to a state-operated high-security juvenile correctional facility. Implements treatment programs and services, and the operations and programs listed below to help ensure campus security/safety and to support the facility’s rehabilitation programs and services. Plans, assigns, and supervises the work of staff involved in the security operations and support programs and is responsible for overseeing, administering, monitoring, and evaluating the security operations and support programs. May be assigned additional programs to supervise and oversee based on the needs of the agency and facility that may include On-Duty Supervisor, Special Tactics and Response Team (STAR), Field Training Officer, Level II Hearings, Redirect, Security Unit, Recreation, and Campus Youth Work.
Coordinates, monitors, and evaluates program activities and operations; ensures compliance with laws, rules, regulations, policies, procedures, and standards; oversees the preparation of and review of forms and records; oversees the preparation of or prepares management and operational reports; oversees the preparation of or prepares serious and critical incident reports and debriefing reports; collaborates with program management and facility administrators in establishing goals and objectives and in the development of guidelines, procedures, policies, rules, and regulations; develops schedules, priorities, and standards for achieving goals; uses data to direct decision-making processes; and assists with the development and evaluation of budget requests. Works in close partnership with facility administrators, the facility’s compliance officer, other managers and supervisors, and a variety of service providers and treatment program staff to promote the multidisciplinary team approach. Serves as a member of the facility’s Accident/Physical Restraint Review Board and may chair the board in the assistant superintendent’s absence.
Works under moderate supervision with limited latitude for use of initiative and independent judgement. May be required to work in excess of 40 hours per work week, be on-call 24 hours per day, and travel.
ESSENTIAL FUNCTIONS
Provides oversight, leadership, training and technical assistance to assigned staff in the performance of their duties; promotes ethical leadership, excellent performance, confidentiality, a positive working environment, and professional development; monitors performance of duties; provides verbal and written feedback, coaching and mentoring; conducts performance reviews of supervised staff; reviews and approves performance evaluations completed by dorm supervisors; initiates or takes corrective personnel actions as necessary; hires new staff.
Promotes understanding of residential treatment goals and objectives and coaches staff on strategies to achieve treatment goals and objectives; ensures dorm supervisors are provided the training, tools, and resources needed to effectively coach, mentor, and monitor case managers and youth development coaches, including monitoring and evaluating individual and group counseling sessions through use of the Coaching and Mentoring Tool for case managers.
Collaborates with program management and facility administrators to develop and implement techniques for evaluating activities; oversees evaluation activities; identifies areas of needed change; makes recommendations to improve operations, programs, and services, and takes action to implement and monitor outcomes for those improvements.
Monitors and takes necessary action to ensure compliance with laws, rules, regulations, policies, and standards; oversees participation in activities relating to the facility’s compliance with TJJD policies and procedures, Prison Rape Elimination Act (PREA) standards, and TJJD Case Management Standards; collaborates with the facility’s compliance officer regarding compliance monitoring activities.
Oversees the preparation and maintenance of routine records, forms, and reports; collects, organizes, analyzes, and prepares materials in response to requests for information; oversees the preparation of or prepares management and operational reports, including special projects and non-routine reports; oversees special investigations.
Collaborates with program management and facility administrators to establish goals and objectives and develop and implement guidelines, procedures, policies, rules, and regulations to enhance programs and services; uses data to direct decision-making processes; oversees and participates in the development and implementation of activities designed to ensure legislative and program performance measures are met.
Develops and approves schedules, priorities, and standards for achieving goals; uses teambuilding skills to motivate dorm and supervisors, case managers, youth development coaches, and other facility staff to collaborate efforts and work toward common objectives and goals.
Oversees and coordinates the implementation of policy and procedural changes and provides guidance and training to staff in the development and integration of new methods and procedures; collaborates with training specialists to identify training needs of supervised staff and ensures supervised staff complete training requirements in a timely manner.
Oversees, plans, coordinates, monitors, and participates in the assigned dorms’ and program areas’ daily operations and activities; provides technical and operational guidance and professional support to staff regarding daily operations and in handling difficult or complex problems; intervenes during emergencies or altercations to prevent escapes and gain physical control of youth; provides first aid as necessary.
Oversees and coordinates the overall physical security of the facility to include; perimeter checks and exterior fence security; secure and safe movement of youth on campus and off campus; entry searches of staff, visitors, and contractors/vendors; and gatehouse/control center operations. Ensures all face-to-name headcounts are conducted properly and required headcounts clear by matching assigned youth counts.
Facilitates multi-disciplinary team meetings and actively participates in staff and special meetings regarding the delivery of programs and services; prepares for such meetings; considers ideas and points of view from other staff members; provides relevant information to facility administrators and departmental and division management.
Represents the security operations and support programs at meetings, hearings, conferences, and seminars, or on-boards, panels, and committees; acts as a liaison and provides consultative services and technical assistance to family members, community representatives, and other stakeholders regarding facility security, the care, treatment, and rehabilitation of youth, and program activities.
Assists in preparing and evaluating budget requests.
May serves as On - Duty Supervisor monitoring youth development coach schedules and call-ins to ensure adequate campus security; oversees and monitors campus activities and events, such as special visitors, youth movement on campus, referrals to the security dorm or redirects program; reports and documents all serious/critical incidents; reports all violations of the Prison Rape Elimination Act (PREA) standards; and performs facility grounds security checks.
May serve on the Special Tactics and Response Team (STAR) Program to participate in and complete supplemental specialized training, meet established physical requirements, and be on-call as assigned for deployment to respond to crisis security situations; and prepare monthly reports regarding training and activities of the STAR team.
May serve as a Field Training Officer or adjunct trainer to provide on-the-job and other training to facility staff; and collaborate with the facility’s lead training specialist for juvenile justice professionals.
May participate in Level II hearings or coordinate the hearing process and determine consequences based on a preponderance of evidence.
May participate in the Redirect Program which delivers intensive interventions, following Level II hearings, designed to promote violence reduction and skill building through the development of individual plans to address the specific target behaviors with a goal to transition back to the general campus population and release from the Redirect Program.
May supervise the Security Unit activities and assigned staff.
May supervise the Recreation Program through planning, organizing, scheduling, monitoring, and overseeing assigned staff and youth activities.
May oversee and administer the Campus Youth Work Program in partnership with the centrally located manager of workforce and education reentry programs.
Monitors outcomes for racial, ethnic, and/or gender disparities and takes action to address identified disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
- Reports safety hazards and corrects hazards when possible.
- Completes required documentation in the event of an accident/injury within requested time frames.
Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s Degree. Five years of full-time wage earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling. A minimum of one year of the experience must be in a supervisory or team lead position or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.
OR
High School diploma or equivalent. Nine years of full-time wage earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling. A minimum of one year of the experience must be in a supervisory or team lead position or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.
Preferred:
- Bachelor’s degree with major course work in business administration, public administration, criminal justice (corrections, not law enforcement or police sciences), social science, behavioral science, or related field.
- Experience providing services for juveniles in a correctional program or other program.
Experience and Education Substitutions:
- One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.
- Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.
- Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience. The course hours of graduate study may not substitute for the year of senior-level, team lead or supervisory/management position experience. Military experience in a supervisory capacity as an E-5 or above may substitute for the year of senior-level, team lead or supervisory/management position experience.
- Pro-rated part-time experience may satisfy the experience requirement.
Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.
Requirements for Continued Employment:
- Obtain and maintain certification in TJJD’s approved use of force techniques.
- Obtain and maintain certification in First Aid and CPR.
- Verify and maintain physical ability to perform physical tasks required for STAR team membership.
This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The following physical demands and working conditions are representative of those encountered while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Analyzing
Ability to communicate effectively, orally and in writing
Ability to see
Ability to hear (with or without aid)
Ability to perform tactile discernment
Carrying 45 lbs. & over
Lifting 45 lbs. & over
Pulling
Pushing
Repeated bending
Identify colors
Depth perception
Operate motor equipment
Reaching above shoulder
Manual/finger dexterity
Dual simultaneous grasping
Walking
Standing
Sitting
Crawling
Twisting
Kneeling
Stooping
Climbing stairs
Climbing ladders
Restraining combative youth
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of:
- The principles and practices of public administration and management.
- Or ability to acquire TJJD programs, policies, and procedures, including facility rules and regulations, and of state and federal laws and regulations relevant to the agency’s programs and services.
- Adolescent behavior, counseling and guidance techniques, the causes of juvenile delinquency and current methods of juvenile offender treatment.
- And ability to train in counseling and treatment techniques and case management.
- Adult learning principles.
- Budget preparation.
Skill in:
- Communicating and working effectively with youth, family, and the public.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Operating computers and using applicable computer software and using high level data and informational reports as a management tool.
- Skill and proficiency in administrative leadership, training, evaluating, and assessment.
- Identifying measures or indicators of program performance.
- Using resources to achieve optimal results.
- Compiling, evaluating, and presenting program information.
- And willingness to physically restrain youth in the appropriate manner, maintain order and discipline, and act quickly in emergencies.
Ability to:
- Work with youth in an empathetic and understanding manner and foster the cooperation of youth in the treatment process.
- Appropriately respond to abusive language and conduct in a manner consistent with instructions received in training.
- Provide effective leadership and provide training in case management and juvenile correctional officer supervisory skills.
- Interpret and explain laws, rules, regulations, policies, and procedures to different audiences and make clear oral presentations of facts or ideas.
- Develop and evaluate policies and procedures.
- Manage department activities and establish goals and objectives.
- Work collaboratively with all stakeholders and maintain a professional, courteous demeanor.
- Prioritize and manage multiple tasks; plan, organize, and coordinate work assignments; and meet deadlines.
- Recognize when decisions are required, process information logically, make decisions, and demonstrate the soundness of those decisions.
- Encourage others to become involved in solving problems, recognize when a group requires direction, and effectively interact with a group to guide them to accomplish a task.
- Plan, assign, and/or supervise the work of others and lead and coordinate work assignments of employees engaged in many different tasks.
- Follow ethical standards and enforce agency policies.
- Work in excess of 40 hours per work week, be on-call 24 hours a day, and travel.
VETERANS
In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.
Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Program Management MOS Codes.
ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
Thank you for considering employment with the Texas Juvenile Justice Department.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.