20 Best project specialist jobs (Hiring Now!)

Customer Support Training Specialist
HighLevel —Remote
You will work closely with the customer support leadership team to identify training needs, develop training materials, and implement effective training…
Estimated: $62.7K - $79.4K a year
4d
Customer Support Specialist
Digication —Remote
Respond to customer-generated tickets, calls, and emails with appropriate solutions. Investigate and troubleshoot technical issues reported by customers.
$25 an hour
Quick Apply
Patient Coordinator (Inside Sales Representative)
Deep Eddy Psychotherapy + Dallas Counseling & Treatment Center —Remote
You are responsible for managing a pipeline of inbound leads from Google, Meta, and our websites in the form of emails, web forms, and inbound phone calls.
From $23 an hour
Quick Apply
14h
Data Onboarding Specialist (Virtual/Remote)
InductiveHealth —Remote
Bachelor’s degree, preferably in informatics, data, mathematics, or computer science related field. Understand, document, and translate end-user and subject…
Estimated: $79.4K - $101K a year
Quick Apply
Patient Communication Specialist
PaceMate™ —Remote
High school diploma/GED required; College or technical degree, health care related certification and or equivalent experience preferred.
$23 - $24 an hour
Quick Apply
2d
Help Desk Specialist II
Payroc —Remote
Assist with technical escalation within the team when necessary liaison with other functional groups in further escalation.
Estimated: $42.3K - $53.6K a year
Quick Apply
5d
Credentialing Specialist- Contractor Position
The Verden Group —Remote
Enrollment of providers and mid-level practitioners into all government programs, including Medicare and state-specific Medicaid programs.
$20 - $24 an hour
Quick Apply
Certification Specialist
American Osteopathic Association —Remote
Deals with the administrative and clerical duties of the position as needed to support the Vice President, Associate Vice President, and Certification Manager’s…
$58,000 - $63,500 a year
Quick Apply
6d
Support Specialist
NOCD —Remote
Inside NOCD, members can access a licensed mental health professional with specialty training in OCD who can offer online diagnostic assessments, video-based…
$50,000 a year
Quick Apply
Billing Specialist
Culinex —Remote
Associate or bachelor's degree in related field preferred. Invoice projects in NetSuite after verifying accuracy of data (includes invoices, credit memos,…
Estimated: $52.1K - $65.9K a year
Quick Apply
6d
Customer Experience Specialist
Broad River Retail —United States
Must be able to take participate in virtual meetings, on-camera, and calls with minimal distraction. Assists with new hire training, mentor new and existing…
$18 an hour
Quick Apply
Quality Assurance Specialist
United Urology Group —Owings Mills, MD
Monitor and evaluate inbound calls, chats, and booked appointments to assess employee demeanor, accuracy, and conformity to company policies and procedures.
$19 - $25 an hour
Quick Apply
Order Management Specialist
hims & hers —New Albany, OH
Systems minded, ability to become familiar with new software tools. Due to the risk of reproductive capability in handling or compounding certain Hazardous…
$60,000 - $70,000 a year
Quick Apply
12d
Data Entry Specialist
Goodwill Industries of Central Texas —Austin, TX
The Workforce Advancement Data Entry Specialist will collect, review, and input data into relevant client tracking database systems to meet grant and other…
$21 an hour
Quick Apply
Continuous Improvement (CI) Specialist - Located in Grafton, ND
Marvin —Grafton, ND
Partner with operations leadership to develop daily goals and metrics to drive operational excellence. Lead and mentor effective root cause analysis.
Estimated: $59.1K - $74.8K a year
13d
Project Specialist 1
Kauffman Inc and Associ —Remote
Bachelor’s degree in communications, marketing, journalism or related field (required). Outstanding relational, teamwork and cultural competency demonstrated in…
$65,000 - $71,240 a year
Quick Apply
Customer Relationship Specialist
ASTRO PAK CORPORATION —Orlando, FL
Receives incoming calls and ensures a great customer experience when supporting territory during a Field Inside Sales Team members absence.
$60,000 - $65,000 a year
Quick Apply
6d
Study Start-Up Specialist
Alimentiv —Remote
Applicants should have a minimum of one to three years of related work experience with ongoing training, or a minimum of a one-year College Advance Diploma…
$56,000 - $93,500 a year
Quick Apply
Intended Parent Specialist
Ovation Fertility —Remote
Serve as a resource for intended parents to answer questions and guide their decision process. Discuss surrogacy journey with intended parents, including…
Estimated: $42K - $53.2K a year
Quick Apply
13d
T&D Specialist ( Sr/ Principal), Portland, OR #111024
PacifiCorp —Portland, OR
A minimum of 15 years of industry experience as a substation journeyman, relay technician, communications technician or T&D Specialist including experience…

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Customer Support Training Specialist

HighLevel - Remote

Apply Now

Job Details

Full-time Estimated: $62.7K - $79.4K a year 4 days ago

Qualifications

Project management
Education
Bachelor's degree
APIs
Customer support
2 years
Communication skills

Full Job Description

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: As a Customer Support Training Specialist, you will be responsible for designing, developing, and delivering comprehensive training programs for all the newly hired employees within the Customer Support Department. Your primary goal will be to facilitate a smooth transition for new joiners in Customer Support Team into their roles within the company by equipping them with the necessary skills, knowledge, and resources to excel in their positions. You will work closely with the customer support leadership team to identify training needs, develop training materials, and implement effective training strategies.

Roles & Requirements

What You Will Do:
Design, develop, and update training materials, including presentations, manuals, and online resources, tailored to the needs of different job roles in the Customer Support Department
Deliver job-specific training sessions to new employees of the Support team, focusing on essential skills, processes, tools, and systems required to perform their roles effectively
Design, develop and train the existing Support employees on any Department level training requirements. Monitor training effectiveness and gather feedback from participants to identify areas for improvement and make necessary adjustments to training programs
Collaborate with department heads, managers, and subject matter experts to ensure that training content is accurate, relevant, updated and aligned with organizational goals
Conduct engaging and interactive training sessions using a variety of instructional techniques, such as presentations, demonstrations, case studies, and group activities
Provide ongoing support and guidance to new employees as they transition into their roles, addressing any questions, concerns, or challenges they may encounter
Collaborate with the Managers to ensure the new joiners’ 30 and 90 day goals are established
Utilize various training methodologies, such as hands-on exercises, role-playing, and e-learning platforms, to cater to different learning styles
Stay updated on product features, updates, and best practices to ensure training materials are accurate and relevant
Assess the effectiveness of training programs through evaluations, feedback mechanisms, and performance metrics
Proactively identify areas for improvement and adjust training strategies accordingly to enhance representative performance and customer satisfaction
Stay abreast of industry trends, best practices, and emerging technologies related to customer support and incorporate relevant advancements into training programs.

What You Bring:
Bachelor's degree in Education, Training, Business, or a related field or equivalent experience2-3 years of experience with training team members in the tech industry- passion for creating an exceptional training experience
Experience in a customer facing support role - preferred but not required
Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences
Strong understanding of adult learning principles and training methodologies
Proficiency in creating training materials using various tools and platforms
Detail-oriented with strong organizational and project management skills
Ability to work collaboratively in a cross-functional team environment
Flexibility to adapt to evolving business needs and priorities.
HighLevel experience is a plus but not mandatory

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

project specialist jobs

Customer Support Training Specialist

Customer Support Specialist

Patient Coordinator (Inside Sales Representative)

Data Onboarding Specialist (Virtual/Remote)

Patient Communication Specialist

Help Desk Specialist II

Credentialing Specialist- Contractor Position

Certification Specialist

Support Specialist

Billing Specialist

Customer Experience Specialist

Quality Assurance Specialist

Order Management Specialist

Data Entry Specialist

Continuous Improvement (CI) Specialist - Located in Grafton, ND

Project Specialist 1

Customer Relationship Specialist

Study Start-Up Specialist

Intended Parent Specialist

T&D Specialist ( Sr/ Principal), Portland, OR #111024

Roles & Requirements

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