IT Systems Support Representative Posting for Indeed:
Position: IT Systems Support Representative
Company: Echo Data/AMS East
Location: New Holland, PA Division
IT Systems Support Representative:
Looking for an exciting and rewarding position in the e-commerce industry?
- For a company who truly cares for its employees and provides a supportive team oriented environment?
- Positions that offer valuable experience, skills training and opportunities for growth in a quickly expanding industry?
- Competitive wages, comprehensive benefits and overtime pay to enhance & grow your income?
- Wait, you also like the idea of end of year Bonuses too?
EchoData/AMS East is looking for great people to join our team!!
EchoData/AMS East delivers world class fulfillment, distribution and customer service to major brands across the globe. In January of 2020, EchoData Group merged with AMS Fulfillment to become a national bi-coastal leader in the fulfillment industry. Our strategic fulfillment locations, totaling over 800,000 square feet, are based in Pennsylvania, Delaware and Southern California enabling 2 day ground delivery to over 90% of the US population.
We are looking for an experienced computer support professional to provide user support and networking administration tasks on a corporate Microsoft Windows based network, at multiple locations. Primary work location would be in New Holland, PA.
Primary Function:
Assists in the installation, maintenance, and general support of network systems, desktops, laptops, printers, and shipping equipment. Assists users with questions or problems and general desktop support.
Duties and Responsibilities:
- Support for both internal users and the company’s clients including application and OS support (Microsoft Windows, Office, ERP software, etc.)
- PC desktop/laptop setup and maintenance
- Printer setup maintenance and troubleshooting
- Networking/phone support and troubleshooting, including site wiring
- Any other duties as requested by the IT Manager
This position may require that duties be performed during extended hours and may require on-call support from time to time.
Qualifications:
The candidate for this position should:
- Be self-motivated and have good organization and prioritization skills
- Have formal training in computer-related area
- Have job experience troubleshooting and fixing computer equipment
- Have general working knowledge of operating systems, computer architecture, networks, and databases
- Be able to physically handle and move computer equipment and run network cables, sometimes using ladders or lift equipment
- Have good communication and inter-personal work skills
- Enjoy learning new skills and technologies
- Proficiency assessment exam may be required
Pay Rate $20.00 an hour based upon experience
Preferred education:
Associate’s Degree
Echo Data Services, LLC. Benefits package includes medical, dental, vision, 401(k), paid time off, short and long term disability and a casual attire environment.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person