Job Description
Simplex-IT is a growing Microsoft focused Managed Service Provider based in Stow, Ohio. We have an opening for an IT Project Engineer as a member of our Professional Services team. We offer a relaxed drama-free environment with cool people, and a supportive environment that is focused on expanding your skills and knowledge. Now let’s get to the details.
This job is primarily work from home, with occasional visits to office (Stow, OH) or client sites.
Declaration of Duties:
We are looking for a reliable member for the Professional Services team within our company. The IT Project Engineer will have an opportunity to plan and implement projects for our client base. The candidate will be responsible for utilizing their skillset to plan, schedule, and complete IT projects against standards and best practices.
The ideal candidate will be able to effectively collaborate, communicate, prioritize tasks, and document project work as well as take ownership of project related issues. This position requires attention to detail and strong time management skills. Patience and attentiveness to project needs is required.
Responsibilities:
- Installation, integration, operation, administration, and support of various hardware devices.
- Communicating with client end-user and management groups regarding infrastructure design, maintenance, and administration.
- Installation and configuration of technical solutions per best practices.
- Analysis and development of system designs.
- Ability to complete implementations individually and as part of a team.
- Onboard or assist with onboarding new and existing clients in accordance with their agreement terms.
- Follow and create accurate documentation related to client projects and infrastructure.
- Review of documentation written by others that describes the implementation and operating procedures.
- Keeping an up-to-date personal schedule.
- Complete onsite tasks required for client projects as needed.
- Willingness to perform minor after hours work as needed.
- The ability to consistently meet expected deadlines.
- Continuing maintenance and pursuit of additional technical certifications.
Desired Skills:
- 1-3 years of hands-on experience
- Skills equivalent of an associate degree in Information Systems, Information Technology, Computer Science, or related field
- Industry certifications such as A+, MS-900, AZ-900, etc.
- A love of (and ability to) solve problems & challenges
- Soft skills, calming presence, and a positive attitude
- Ability to effectively work from and maintain a schedule
- Outstanding organizational abilities
- Active listener with excellent communication skills
- The ability to understand and deploy network/server/cloud solutions
- Or ability to learn to deploy network/server/cloud solutions
- Experience providing support via remote tools
- Microsoft Desktop/Server administration
- Microsoft 365 and Azure administration
- Working knowledge of common virtualization platforms (Hyper-V, VMware, etc.)
- Knowledge of Backup Continuity and Disaster Recovery (BCDR) solutions
- Network deployments including firewalls, switches, and wireless access points
- Understanding of cybersecurity best practices
Nice To Have:
- 3-5 years of hands-on experience.
- Skills equivalent of a bachelor’s degree in Information Technology, Computer Science, or related field.
- Industry certifications such as Net+, CCNA, AZ-104, AZ-140, MD-100/101, etc.
- Previous experience with ticketing and/or PSA systems.
- Familiarity with scripting languages (PowerShell, JSON, Bicep, etc.).
At Simplex-IT you will feel confident in your role, appreciated, and will be on the right track toward a more rewarding career. Simplex-IT considers our employees the key to our business success, so you will be well led, well managed, and offered challenging and diverse work. Simplex-IT considers your technical expertise paramount to your performance, and accordingly supports training and certifications appropriate to the field. Further, Simplex-IT will reward you with additional bonuses and/or salary upon achieving certain certifications. Reliable transportation is required.
Who are YOU?
You are undergoing a journey as an IT professional and enjoy deploying creative solutions to meet technical goals. You are a professional, self-motivated, and hardworking problem solver. We desire an individual who enjoys innovation, creativity, and can deliver. You should always be looking to further develop yourself. You have a skilled eye for detail, and a well laid out approach to achieve a job well done. You are an outside-of-the-box thinker, a problem solver, and want to see things through to completion. You would also be expected to undertake whatever is necessary in the successful delivery of the team promises, projects, and client expectations. You work best in a team environment, collaborating between co-workers to assist clients.
Who are WE?
Simplex-IT is a Microsoft focused Managed Service Provider based in Stow, Ohio. We are a people focused, flexible medium-sized company with a 'can do' attitude. Simplex-IT provides managed services and cloud solutions to organizations in Northeast Ohio and beyond. Simplex-IT spends a lot of time and effort specializing in our services and expertise. We have been recognized both locally and nationally several times over, as a Weatherhead100 and an MSPMentor501 MSP. Simplex-IT has an excellent team, guided by great management delivering superior solutions to first-rate clients. And we are not done yet.
We are interested in a great addition to our team!
For all positions, we offer:
- Interesting work that will challenge you
- Paid employee health insurance
- Paid sick leave and vacation
- Strong leadership and supportive management
- 401(k) with employer matching
- Opportunities for career growth
- Flexible hours
- Mutual trust within a friendly consultative team environment
Job Type: Full-time
Pay: $42,500.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Compensation package:
Experience level:
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- IP networking: 3 years (Preferred)
- Windows Server support: 3 years (Preferred)
License/Certification:
- CompTIA Network+ (Preferred)
- CCNA (Preferred)
- CompTIA A+ (Preferred)
- MS-900 (Preferred)
- AZ-900 (Preferred)
- AZ-104 (Preferred)
- AZ-140 (Preferred)
- AZ-800/801 (Preferred)
- MD-100/101 (Preferred)
Ability to Relocate:
- Stow, OH 44224: Relocate before starting work (Required)
Work Location: Hybrid remote in Stow, OH 44224