About us
NappStar Social Media team members are responsible for making sure NappStar is capturing the best content to promote our salon & brands. They are responsible for taking client pictures, capturing videos and coming up with skits.
Requirements
- Self management skills
- Experience creating reels, and editing needed. Instagram preferably
- Must be willing to be on your feet the entire shift
- Must be detail-oriented and have the ability to multitask
- Ability to be efficient and productive in a fast-paced environment
- Must have enthusiasm and possess excellent customer service skills
- Enjoy working with people and possess a friendly and outgoing personality
- Must be a team player
- Develop ability to work without constant direct supervision and remain on task for extended periods of time
- Must be creative and willing to be on camera
- Must have experience editing digital content for social media platforms
Hours
- Full Time: 4 - 5 shifts / week (30 - 50 hrs)
- Part Time: 2 - 3 Shifts / week (20 - 30 hrs)
Pay Structure
- $20 per hour + Eligible for Team Bonus
Job Duties
- Clock In / Clock out for shifts
- Ensure you are in uniform, hair and make up standards
- Complete open / close tasks & forms per shift
- Follow salon standards for behavior and general workflow
- Acknowledge and greet everyone who enters and leaves the salon
- Offer excellent customer service
- Communicate effectively with Stylists about capturing client content
- Create and publish high quality digital content across multiple channels: YouTube, company websites, Facebook, Instagram, Tiktok, blogs, Snapchat, Mailchimp, and occasionally for print production (brochure, signage, etc.)
- Plan and execute all web marketing, email campaigns, social media, print marketing, and ad buying campaigns
- Design, build, and maintain social media presence; focus on social media strategy that converts to sales.
- Exceptional verbal and written communication skills; with the ability to communicate with all levels of the team
- Superb time management skills with a proven ability to meet & prioritize achieving deadlines
- Strong analytical and problem-solving skills
- Expert eye for design and image/brand compatibility
- Proficient in editing: Canva/Adobe Creative Suite, Instagram, Tiktok, Facebook and other Social Media apps
- Measures and reports performance of marketing campaigns and assesses against goals
- Brainstorms and implements new and creative growth strategies through marketing
- Collaborates with internal teams to optimize client experience
- Evaluates emerging apps
- Experience with Shopify marketing is a plus
- Handle client questions promptly, professionally and courteously
- Maintain complete confidentiality in all guest matters in accordance with company policy
- Training
- New Hires - participate in 30 day, 60 day & 90 day goals
- Participate in Monthly Check Ins
- Receive new monthly goal and discount code
- Talk about any issues, concerns, positive/negative feedback
- Maintain a positive attitude and contribute toward a quality work environment
- Regularly attend, participate in and support training and staff meetings
- Communicate to management any and all occurrences involving staff or clients in the salon that require attention
- Assist in all areas of salon operations as requested by management
Physical Demands:
- Must be willing to hold lighting equipment for an extended period of time
- Must be willing to lift / move delivery packages that are less than 30 lbs
- Must be willing to work on their feet all day
- Must be willing and able to go up and down the stairs (as needed)
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
Experience:
- Social media marketing: 1 year (Preferred)
Work Location: In person