As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.
Requirements of the Operation Supervisor
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Communicate job requirements and responsibilities to bus operators and dispatchers.
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Responsible for day-to-day evaluation reports
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Assist bus operators in preparing accident reports and safety violations documents.
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Correct safety problems on the route/scene while documenting violations
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Liaison between bus operators, clients, and organizations in customer service issues
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Evaluate and monitor bus operator safety and performance
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Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
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Assist in dispatching and miscellaneous clerical tasks as needed
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Obtain a Commercial Driver’s License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
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May assist with bus operator tracking system for bus operator performance and evaluations
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At least 21 years old
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A valid driver’s license in good standing
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!
A message from the General Manager
Team collaboration has given us a chance to tweak a system that really maximizes The Comet’s positive impact on the midlands. Our goal is to provide exceptional customer service, by providing safe, clean, and reliable buses.