Overview:
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Handle inbound and outbound customer calls professionally and efficiently
- Communicate with customers via email, chat, and phone
- Analyze customer inquiries and provide appropriate solutions
- Perform data entry tasks accurately and in a timely manner
- Interact with customers to solve issues and questions about products, services, and policies.
- Be able to manage large amounts of phone calls, chats, emails, and other communication channels
- Address customer inquiries and concerns promptly and accurately
- Ensure customer satisfaction and maintain professional customer support.
Skills:
- Strong customer service skills
- Excellent phone etiquette and communication skills
- Ability to analyze and solve problems efficiently
- 2-5 years inbound and outbound calling experience
- Multi-Tasking
- Time Management skill
If you are a dedicated individual with a passion for helping customers, we encourage you to apply.
Flexible Staffing is hiring Customer Care Representative! Please apply online at fssstaff.com or visit our office at:
2127 E Main St Ste C2 Spartanburg, SC 29307 (864)-253-2400
20 W Antrim Dr Greenville, SC 29607 (864) 983-0100
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Work Location: In person