The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.
Adopted and loved by 16,000+ developers, 7,000 customers, and proven over the last 8 years - Platform.sh provides out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.
We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.
Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.
Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.
Join our global team as the Director of Sales Operations, where you will drive top-line growth through innovative systems, processes, and data-driven insights. This pivotal role is crucial for enhancing our go-to-market (GTM) strategy and optimizing our financial models. You will develop and refine our operational infrastructure and enablement cadence, empowering our frontline sales team to excel.
You will have the opportunity to lead the transformation and integration of sales tools and systems, enhancing efficiency across the organization. Your expertise in tool management will enable you to optimize sales processes and improve the strategic use of our technology, significantly boosting sales productivity and strengthening our relationships with customers, prospects, and partners.
Reporting directly to the Chief Revenue Officer with a dotted line to the Chief Financial Officer, this role highlights the importance of your collaboration skills and strategic communication across departments.
- An opportunity to enhance and lead the Sales Operations organization, applying your expertise to drive strategic improvements and operational excellence in a deeply technical environment. Play a key role in shaping company-wide sales strategies and methodologies.
- Engage in complex data management tasks, including the creation of advanced dashboards and reports within Salesforce, to provide actionable insights that drive decision-making processes.
- Collaborate with diverse teams across finance, legal, product, marketing operations, and revenue enablement. Work together to develop shared processes and enablement programs that support the organization’s goals.
- Lead new sales initiatives and optimize current sales models and processes, continuously advancing your professional skills and contributing to the company’s growth.
- Thrive in a supportive work environment that values clear communication, with regular updates and insights shared at sales management meetings, fostering a culture of transparency and continuous feedback.
- Exceptional analytical acumen, with a proven track record in diagnosing complex data discrepancies and optimizing for global sales forecasting and performance analysis. Your strategic insights are crucial for enhancing sales effectiveness and data coherence.
- In-depth expertise in structuring and refining sales territories and account management best practices. Ensuring that sales strategies are well-coordinated and aligned with overall business objectives.
- Adept at reengineering sales compensation frameworks and managing sales tools, with extensive experience in Salesforce and its integrations. Continuously manages systems to ensure integrity, performance, and streamlined connectivity, reducing inefficiencies across functions, including finance. Strong capability to assess and enhance existing sales tools and integrations, significantly improving performance and reliability.
- A track record of leading significant technological upgrades and process improvements, aimed at enhancing user experience and sales productivity. Execution of strategic technology roadmap is key to driving future success.
- Excellent communication skills with the ability to articulate complex scenarios and foster an environment of clear, effective communication is crucial. Strong collaboration skills to enable integration of sales operations with finance, operations, and other business systems. Establishing a unified approach to achieve seamless collaboration across teams.
At Platform.sh, remote work isn't just a trend - it's our way of life. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade! Our culture celebrates flexibility and collaboration, empowering you to excel from where you are. To enhance team synergy, we come together (at least) once a year in person, seizing the opportunity to connect, tackle challenges, and foster camaraderie.
How we hire:
We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.
You can expect 5 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (CRO)
- 60 Minutes with Team (GM Sales, Western Europe + GM Sales, North America & APAC)
- 60 Minutes with with Cross Team (Director, FP&A + Director, Data Engineering & Analytics)
All roles require background checks.
An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications
We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and France Best Workplaces for Women
️ Leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
Global team, rich with culture and diversity
Annual team gatherings
Professional development budget
Office equipment budget
Mentorship Program
Comprehensive health coverage (US, CA, UK, and FR employees only)
Generous PTO (geographically dependent)
Inclusive parental leave (geographically dependent)
Tandem – a pool of linguists from around the world willing to help each other learn new languages.
Company stock options (discretionary)
- ️ Unlimited Platform.sh accounts
At Platform.sh, we take pride in our commitment to being an inclusive and diverse workplace. We strive to create an environment built on trust, support, and respect for all individuals. We welcome everyone, regardless of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, creed, gender, national origin, age, marital status, pregnancy, education, languages spoken, or veteran status. We encourage you to be yourself, connect with like-minded individuals, and share your passions.
If you require accommodation at any stage of our recruitment process, please don't hesitate to reach out to your talent acquisition partner. Your comfort and accessibility are important to us.