Tilman’s is Hiring for Front of House Management
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Tilman’s is a wine and cheese bar and cafe on the downtown mall in Charlottesville, VA. We are a small locally-owned business with a passion for good cheese, great wine, and our community. We focus on: our friendly and accessible wine bar, sandwiches and shared plates, cheese boards, catering, and retail wine and cheese
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Job Description:
The Front of House Manager is responsible for all guest relations in our busy wine & cheese bar. This person ensures that guests needs are taken care of, that the shift runs smoothly, that all team members are on task. The Front of House Manager will support the GM in all programming, including our monthly wine club, cheese & charcuterie catering, weekly specials, and tasting & private events.
Soft Skills:
Hospitality is natural to you. You're good with people. You love wine, and have an interest in bringing that enthusiasm to our guests. You're comfortable leading a team, and equally comfortable selling wine and cheese. You think it would be fun and gratifying to help guests find a new wine that they love at the bar. You love learning about new wines, aperitivo, cheeses and charcuterie
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Job Duties Include:
- Day to day management of the guest experience, making customer satisfaction a priority
- Maintaining Resy, our reservation system
- Manage and oversee Daily FOH tasks and FOH task lists for team members who are assigned Cheese, Bar, and Runner positions.
- Keep FOH staff focused and on task, and motivated.
- Training new staff, keeping training materials updated and relevant
- Selling wine & cheese to guests, and helping our staff learn more about wine to feel comfortable selling wine & cheese
- Weekly Cheese case and retail upkeep and communication of needs to the management team
- Check for and manage daily catering orders (FOH facing) and coordinate with other management team members on lunch/business-to-business catering
- Creating cheese & charcuterie boards
- Oversee daily recieving a putting away of food & wine deliveries
- Weekly Bar Inventory and ordering
- Attend and participate in Manager’s meetings
- Keyholder with opening and closing responsibilities
Perks: Quality of life is important to us at Tilman's! We offer a 4 day work week to all of our full-timers. We are proud to offer a matching 401K, health, dental, and vision insurance to all of our full-time team members. We also offer flexible scheduling, and generous discounts
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Compensation: Salary, up to 40K per year, plus quarterly profit-sharing bonuses
Job Type: Full-time
Pay: Up to $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
Shift:
Weekly day range:
Work Location: In person