About us
Unique niche Medical Practice looking for a talented and competitive Patient Care Coordinator, or someone who helps patients choose prescribed treatment plans, that thrives in a fast-paced environment. A Patient Liaison will play a fundamental role in making patients happy and building trust between the Physician and Patient. Must have great face to face skills and love the phone.
Responsibilities
- Source opportunities through inbound lead follow-up and outbound calls and emails - No cold calls
- Understand customer needs and requirements
- Discuss medically qualified treatment plans with patients
- Explain our concierge practice model to new patients
- Follow up with current patients and ensure their satisfaction
- Maintain your database of patients
- Work closely with physician and other medical staff to ensure high level of patient safety and satisfaction
Skills
- Proven inside sales experience
- Track record of over-achieving
- Strong phone presence and experience dialing dozens of calls per day
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Experience:
- Sales: 2 years (Preferred)
Work Location: In person