Borger Residential is a community and industry respected full-service property management company with over 80 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930 by the grandfather of the current stockholders, Borger has evolved to become one of the largest property management firms in DC, now managing over 9,500 multi-family housing units throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.
Work Location: The Cambridge Apartments, 1221 Massachusetts Ave. NW Washington, DC 20005
Essential Functions and Responsibilities
- Inspecting property (inside and out) daily for overall curb appeal and rectifying any problem areas.
- Greeting all people who visit the community.
- Maintaining positive relations with residents.
- Administrative responsibilities.
- Adhering to policies and procedures as set forth.
- Preparing and processing rental applications, lease packets, renewals, and any related forms.
- Touring prospects through model apartments or market ready units.
- Answering all phone calls and giving out rental information as dictated by policy and procedure.
- Accurate and timely data entry to reflect traffic and source of traffic.
- Handling all details of move ins, move outs, inspections, and any related forms.
- Shopping competition through phone calls and visits on a regular basis.
- Preparing any required reports such as Monthly Service Request, Weekly Marketing Reports, Tenant Move-Out and Move In List in a timely manner.
- Initiating and distributing service requests for general maintenance. Following up weekly on any open requests.
- Reporting accidents and emergency situations as policy and procedure dictate and fill out necessary accident report forms.
- Preparing lease renewals, coordinating all move-in dates and all changes regarding move-outs.
- Performing pre-inspections of market ready vacant and model apartments, assisting the coordination of the paint schedule and inspect all contractor work.
- Creating and preparing monthly newsletter.
- Preparing and submitting all advertising and marketing requests in a timely manner to Marketing Manager.
Qualifications
- 1-2 Years Multifamily Class A
- A minimum of 3 years of leasing, sales, or community management experience or a combination of both
- Excellent organization, customer service, and time management skills, as well as the ability to communicate effectively
- Strong administrative skills
- Ability to prioritize
- Professional appearance
- Understanding of sales
- Ability to work independently
- Computer competency
Work Environment and Physical Demands
- Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.
- Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.
- Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
- Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
- Speech: Must be coherent to promote and market BR.
- Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.
Benefits and Perks
Borger Residential is pleased to offer employees a comprehensive Benefits Package that includes health, dental and vision insurance, leaves of absences, retirement plans, paid time off, holidays, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
Compensation: $23-24/Hour + Commission
Additional Information: Hours: M-F 9-5 and Sat 10-4
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Every weekend
- Monday to Friday
Experience:
- Property leasing: 2 years (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person