- Maintains an organized system for the progression of the medical record through the clinic
process (i.e. retrieving, super billing, transporting, locating, copying and/or filing of the patient’s
chart).
- Responds to medical record inquiries from physicians, patient and staff.
- Follows a prescribed procedure for verifying the accuracy and scanning of dictation and scanning
in the patients’ medical records, i.e., history and physicals, progress notes, and/or other
professional correspondence.
- Follows specific guidelines for the routing of reports/correspondence to designated persons for
approval and/or signature.
- Responsible for equipment maintenance, identifying problems and coordinating appropriate
repairs.
- Responds to phone inquiries referring to appropriate personnel.
- Works assigned shift/shifts, weekends and holidays, as scheduled.
- Types letters to patients for no show appointments and follow up with the patient on missed
appointments.
- Follows a prescribed procedure for the transferring of medical records.
- Operates various office machines, i.e. fax, copier, computer.
- Performs miscellaneous office duties, i.e., filing, and/or retrieving medical records, reports,
mailing dictation, perform secretarial duties, answering phones, scanning records
- Assists with location of medical records.
Educational/Experience Requirements:
- High School Diploma or GED.
- Knowledge of Medicare and insurance, preferred.
- Good communication skills required.
- Computer Experience preferred.
- Understands HIPAA regulations and privacy of patient and employee information.