This role provides operational insight and analysis based on examination of existing data and business experience. Manages projects on various strategic initiatives ensuring tactical objectives/milestones are met. Collaborate as necessary on IT enhancement and integration activities.
Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.
At BenefitMall, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, BenefitMall has earned a Top Workplaces USA award three years in a row (2021, 2022, & 2023) based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, BenefitMall could be the place.
REQUIRED RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Monitor projects & regular scheduled tasks to ensure that deliverables are being completed efficiently, accurately and timely according to established guidelines.
- Meet all deadlines, regardless of time constraints.
- Document, track, and follow-up on open client issues. Work across departments and systems (customer systems, internal systems) to research, analyze and resolve questions/issues concerning system functionality and performance.
- Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling, and the ability to lift up to 25lbs.
- Record and distribute incoming deposits.
- Process, track, and reconcile premium payments.
- Submitting carrier and broker payments in the bank.
- Produce basic courtesy invoices and late notices.
- QuickBooks experience is a plus.
- Document, track, and follow-up on open client issues.
- Work across departments to research and resolve questions/issues.
- Must be able to handle a variety of tasks simultaneously and prioritize tasks to meet deadlines.
- Must possess a strong analytical aptitude.
- Exemplary attention to detail, with a very high level of accuracy.
- Proficiency in Microsoft Office suite of products, including Word, and Excel.
- Other duties as assigned by manager.
REQUIRED QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree preferred.
- 3-5 years of work experience within the benefits industry.
- Exceptional Computer skills – proficiency in Microsoft Office suite of products, including Word, Excel, and PowerPoint. Basic database knowledge with basic networking experience.
- Experience documenting business requirements and/or standard operating procedures.
- Ability to provide standardized and ad-hoc reports in an organized, professional format.
- General understanding of SQL and utilizing it for data extraction and analysis.
- Must have strong organizational skills and be detail oriented.
- Must be able to handle a variety of tasks simultaneously and prioritize tasks to meet deadlines.
- Must possess a strong analytical aptitude.
- Exemplary attention to detail, with a very high level of accuracy.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Pay Transparency Nondiscrimination Provision
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
E-Verify
https://idp.uscis.gov/
Job Type: Full-time
Pay: $42,936.45 - $51,708.42 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Phoenix, AZ 85016: Relocate before starting work (Required)
Work Location: Hybrid remote in Phoenix, AZ 85016