Shift: 3pm - 11pm 4 nights per week. Must be able to work weekends and have a flexible schedule.
As a Best Western Front Desk Agent you will be working on behalf of our Guests and as a team member. You will be providing exceptional customer service, not only from check in to check out, but over the phone while taking reservations. We are looking for a friendly, courteous, dependable staff member that will take the customers experience to the next level.
Job Duties include:
Taking reservations.
Checking in and checking out guests.
Monitoring room availability while communicating with other staff members.
Maximize room occupancy and using up-selling techniques to promote the hotel.
Demonstrate a knowledge of hotel room categories, room rates and other general information.
Follow company brand standards.
Assist other departments as necessary.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Schedule:
Work setting:
Experience:
- Hotel: 2 years (Required)
Ability to Relocate:
- Santee, CA 92071: Relocate before starting work (Required)
Work Location: In person