We are looking for a Lead Sales Consultant who is self-motivated, empathetic, and client-focused. Your role will be to provide education and a five-star experience to clients through the consultative sales process. You will report to a director and work closely with a Laser Specialist to ensure a holistic client experience. We are looking for someone who is comfortable with repetitive tasks and finds building client relationships rewarding. As part of a small team, you will be responsible for being reliable and punctual. You should be easy to get along with and respectful of others. We also expect you to help generate interest in our service through community outreach. Your primary responsibilities will include delivering a warm, engaging consultative experience to clients, educating them on the tattoo removal process from start to finish, working in partnership with our Laser Specialists, and performing other administrative tasks required for business operations. You will have the opportunity to make a real impact on our clients' lives by supporting them through their tattoo removal journey. Join our team of experts dedicated to changing lives every day!
POSITION RESPONSIBILITIES
- Drive sales by consulting and upselling current and new clients.
- Close sales by establishing a good rapport with clients and educating them about the laser tattoo removal process.
- Provide realistic removal goals and treatment results
- Provide our clients with a hassle-free tattoo removal experience while building trust in our team’s expertise in the procedure and our range of package options.
- Recognize every Laser Eraser funding option and be able to efficiently explain it to our clients.
- Keep thorough records of all your clients, including new, prospective, and referral clients.
- Oversee the follow-up process by corresponding with clients who have indicated an interest in tattoo fading.
- Ensure your studio team understands KPIs, monthly targets, and reporting to consistently set, monitor, and exceed goals.
- Tasks include greeting clients by name, answering phones and emails, and processing payments.
- Manage bookings.
- Ensure client satisfaction by delivering superior customer service.
- Create strong referral partnerships with tattoo artists, enterprises, and customers to foster loyalty.
- As a company representative, you must embody the essence of our brand, mission, and culture.
- Ensure that the physical workspace, including the studio, is well-maintained and clean.
- Ensure that the brand's visual and merchandising standards are maintained.
- Conduct an inventory check to ensure that we have sufficient products, promotional materials, and branding items available to exceed our customers' expectations.
- Additional responsibilities that are necessary for the success of our brand. Consultant
POSITION REQUIREMENTS
- Enthusiastic about assisting individuals and fostering connections
- Passionate about the tattoo and tattoo removal sector and our brand.
- Demonstrated history of successfully negotiating and addressing concerns within a consultative setting.
- 2 years of B2C selling experience required for ticket items greater than $2000.
- Strong background in consultative sales within a retail, MedSpa, or similar context are preferred.
- Proficient in conducting client consultations and effectively selling our services, while ensuring utmost comfort and confidence.
- Motivated by an environment that emphasizes quotas and provides opportunities for bonuses.
- Self-motivated.
- Exceptional communication skills coupled with ability to independently identify and resolve problems.
- Innovative
- Comfortable with multi-tasking
- Basic computer skills
- Zenoti or similar POS/CRM experience, is a plus
- Reliable transportation
- Available to work flexible hours, including evenings and weekends
- Ability to meet employment eligibility requirements
- Must be able to lift 10 lbs.
- College Degree
Job Types: Full-time, Part-time
Pay: $25.00 per hour
Ability to Relocate:
- Clark, NJ 07066: Relocate before starting work (Required)
Work Location: In person