About us
Roosevelt Grand Dakota Hotel Sure Stay BW is a small business in Dickinson, ND. We are agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
**Job Overview:**
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest service and accurate financial transactions.
**Duties:**
- Conduct night audit procedures to ensure the accuracy of financial transactions
- Check-in late-arriving guests and handle any guest inquiries or issues during the night
- Manage reservations and cancellations
- Prepare daily reports and distribute them to the appropriate departments
- Maintain a clean and organized front desk area
- Assist with guest check-outs and process payments
- Provide excellent customer service to all guests
**Qualifications:**
- Previous experience in guest services, front desk, or hospitality management preferred
- Knowledge of hotel operations and night audit procedures
- Strong communication skills and phone etiquette
- Familiarity with hotel management software and phone systems
- Ability to work independently with minimal supervision
- Attention to detail and accuracy in financial transactions
**Nice-to-Have Skills:**
- Experience in a hotel or resort setting
- Knowledge of guest relations and resolving guest issues effectively
This position offers the opportunity to work in a dynamic hospitality environment, providing valuable experience in hotel operations. If you are a dedicated individual with a passion for guest service and hotel management, we encourage you to apply for the Night Auditor position.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Dickinson, ND 58601 (Required)
Ability to Relocate:
- Dickinson, ND 58601: Relocate before starting work (Required)
Work Location: In person