Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 5500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Details (What will you be doing?)
We are looking for an experienced Human Resources Manager (HR Manager) to join our growing, dynamic team. The ideal candidate is passionate about managing core HR programs, coaching, employee development, and problem-solving across the organization. This position will provide direct leadership and partnership to the leaders and employees in the assigned business groups on successful talent strategies, providing business insights through data-driven analytics and driving proactive organizational design and development, leading to superior employee engagement. This role ensures the effective delivery of all people programs and services within the business groups.
The HR Manager maintains an effective level of business literacy about the organization's financial position, its plans, and its culture. This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Key Responsibilities:
- Respond to, troubleshoot, and appropriately escalate daily inquiries from employees and management.
- Manage and resolve employee relations issues, fostering a positive work environment.
- Execute all administrative tasks related to onboarding/offboarding for both regular and contingent workforce in HRIS, encompassing new hire data entry, document collection, I-9 management, and termination notifications.
- Maintain confidentiality while inputting and managing relevant HR information and documentation in HRIS.
- Coordinate leave of absences, FMLA, and accommodations, ensuring compliance with regulations.
- Oversee worker compensation and unemployment claims, ensuring timely completion and monitoring.
- Document standard operating procedures for the HR department to ensure consistency and efficiency.
- Validate internal employee changes to maintain data integrity and alignment with SOPs.
- Assist in communication, interpretation, and upkeep of employee handbook, directory, and organizational chart, contributing to policy development.
- Manage human resource programs including employee reward and recognition, referral, and tuition reimbursement.
- Conduct regular audits of employee data to ensure compliance and data integrity.
- Collaborate with Payroll for effective communication on new hires, terminations, LOA, and process enhancements.
- Stay abreast of legal requirements pertaining to HR management, collaborating with Legal Team when necessary to mitigate risks and ensure compliance.
- Analyze HR trends and metrics to develop effective solutions, programs, and policies.
Education & Experience (What education and experience will you need to be successful?)
- Bachelor's degree in human resource management or a related field or equivalent education, training and experience
- SHRM, PHR or SPHR Certification is preferred
- Minimum of 8+ years of HR business partner experience
- Mid-size public company experience in a manufacturing/operations environment is a plus
- Working knowledge of multiple human resource disciplines, including compensation, employee relations, recruiting, performance management and talent development
Knowledge, Skills & Abilities (What knowledge, skills and abilities will you need to be successful?)
- Fluency in Spanish is required
- Excellent organizational and project management skills
- Proven consultation skills and ability to influence
- Strong collaboration and teamwork skills
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite and HRIS related software such as ADP (intermediate to advanced proficiency in MS Excel is required)
- Demonstrated sound judgment, ability to apply depth of knowledge and experience in solving complex challenges/making recommendations where no precedent may exist
- Self-motivated and results oriented
- Excellent communication skills (written/verbal/presentation)
- The ability to assess and anticipate the HR needs of employees
- Detail oriented, with the ability to manage multiple tasks in parallel on an ongoing basis with a high degree of accuracy
Location (Where will you be working?)
This position requires you to be on site in our Louisville, Kentucky ecoATM Processing Center M-F from 8:00am - 5:00pm.
Pay Range (How much might you earn in your base salary?)
$95,000 - $110,000 base*
- This position may also also eligible for an annual corporate bonus and long-term incentives based on individual and company performance.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 ("CA Pay Transparency Law"). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.