**Job Summary:**
We are seeking a Front Desk Agent/ Esthetician to join our team.
The ideal candidate will be responsible for managing the front desk, providing exceptional customer service, and supporting salon operations and after the proper training the esthetician will be performing services such as facials and waxing.
**Duties:**
- Greet clients and visitors with a welcoming demeanor
- Manage appointments and reservations using salon software
- Assist with sales of SPA products and services
- Handle phone calls, emails, and inquiries in a professional manner
- Maintain cleanliness and organization of the front desk area
- Coordinate with therapists, and technicians to ensure smooth operations
- Utilize social media management skills to promote SPA services
**Experience:**
- Previous experience in a front desk or hospitality role preferred
- Knowledge of SPA services such as hair threading, Sugaring hair Removal, Eyelash extensions is a plus
- Familiarity with salon software for scheduling and inventory management
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
This position offers the opportunity to work in a dynamic salon environment where you can grow your skills in customer service, sales, and salon operations. Join our team and be part of a supportive and creative workplace.
Job Type: Full-time
Pay: $19.86 - $20.96 per hour
Schedule:
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Tips
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Cosmetology License (Required)
Shift availability:
Ability to Commute:
- New York, NY 10022 (Required)
Work Location: In person