Information Technology BA III – UAT Coordinator (100% Remote in Texas)
DFPS is looking for a UAT Coordinator responsible for the User Acceptance Testing phase and owning the quality of projects but has a strong passion for testing. This role will be engaged throughout the Software Development Lifecycle, working with business stakeholders and the development team to ensure requirements and solutions maintain a usability focus and meet all of the stakeholders’ needs. Proactively contributes, offers recommendations, and identifies risks and solutions associated with proposed or existing software applications strategies. Well versed in all aspects of Software Development (e.g. analysis, planning, requirements gathering, design, system testing, user acceptance, and defect lifecycle) and able to speak to needs for each. Has broad expertise in the field’s concepts, practices, and procedures, and expertly performs a variety of complex tasks with limited supervision and considerable latitude for the use of initiative and independent judgment. Applying the appropriate test measurements and metrics in the product and the Testing Team. Leading trainings of different testing disciplines.
Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.
Essential Job Functions:
Manages the relationship with business stakeholders, providing complex quality assurance consultation and oversight to ensure their business and usability needs are translated properly into requirements and ultimately the application.
Responsible to develop the design and review of Test Cases for User Acceptance in multiple projects with feedback from the project team and stakeholders
Suggest and implement process improvements that will accomplish team, department and business goals.
Manage multiple projects’ scope, acceptance, and deployment with consideration towards Customer needs, Project Team needs, and deadlines.
Provide mentoring or coaching to stakeholders, business analysts, engineers, software developers and QA testers.
Implements and monitors department performance metrics
Consult on the analysis of an application, troubleshoot system problems, and implement solutions
Coordinates with internal employees, outside vendors, and contractors to complete projects and service requests. Defines, assigns, and evaluates their work.
Demonstrates acceptable level of technical proficiency and quality of work.
Ensures project schedules are met, and/or re-negotiated, and approved by customer and Team Manager prior to target dates.
Communicates progress and issues effecting work assignments to the Team Manager and/or Project Manager as soon as possible.
Manages work activities for short- and long-range performance assignments, communicating with management and other team members in a timely and effective manner.
Communicates and/or collaborates with the functional/technical team members to coordinate testing efforts in support of one or more application/system within the DFPS enterprise.
Knowledge Skills Abilities:
Extremely proficient in communication and negotiation both written and verbally with customers, peers, and leadership of differing levels of technical expertise
Proven knowledge in Software Development Methodologies and Testing practices
Experience in various testing methods including User Acceptance, Manual Functional, and Accessibility Testing
Experience in requirements gathering in different Software Development methodologies
Proven ability to lead others
Experience with Problem and Risk Management methodologies.
Well-versed in various Software Development Methodologies and Testing practices.
Understanding of key performance indicators and development of performance metrics.
Preferred knowledge of additional testing methods including Automation and Performance
Registration or Licensure Requirements:
Initial Selection Criteria:
4 years of experience in Software Development in Testing and/or Business Analyst roles
2 years of experience leading Software Development efforts (may be within the 4 years of general Software Development experience)
Experience in the software development life cycle
Additional Information:
Work outside of regular hours, including occasional weekends, may be required. Applicants selected for interview may be required to complete a written exercise to demonstrate knowledge, skills, and abilities.
In compliance with the Americans with Disabilities Act (ADA), DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
Texas Administrative Code (TAC 206 and 213) requires state agencies to ensure all Electronic Information Resources (EIR) follow accessibility standards. Staff may be required to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
Applicants must be authorized to work in the United States. DFPS is not considering applications from persons who require sponsorship for an employment visa.
This position can telework 100% from any location in Texas consistent with DFPS telework policies. Applicants from outside Texas must be willing to relocate within 30 days of hire.
MOS Code:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 275, 0662, 3D1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.