Join Hernandez Insurance Agency, a reputable insurance agency located in Burbank, Illinois. As a prominent establishment in the heart of the community, we pride ourselves on delivering exceptional service and building long-lasting relationships with our clients. Although our office is not remote, we offer a welcoming and inclusive environment where every team member's contribution is valued.
We are looking to expand our team with a BILINGUAL Insurance Sales/Customer Service professional who is eager to assist clients with their insurance needs. In this role, you will be a pivotal part of our agency, providing personalized insurance solutions and exceptional customer service. If you are a dedicated professional looking to make a positive impact in the lives of our clients, Hernandez Insurance Agency is the place for you.
Salary: $38000.00 - $84000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Career Growth Opportunities
Responsibilities
Client Service: Provide exceptional service to clients by addressing inquiries, updating policies, and offering guidance on insurance options.
Customer Consultation: Understand client needs to recommend suitable insurance plans that align with their requirements.
Documentation: Maintain accurate records of client interactions and policy details for future reference.
Problem Resolution: Handle client concerns and inquiries with professionalism and efficiency, ensuring a positive experience.
Relationship Development: Cultivate strong relationships with clients to promote loyalty and trust in the agency.
Product Knowledge: Stay informed about insurance products and updates to provide accurate information to clients.
Requirements
Bilingual: Fluent in both Spanish and English. Licensing: Possession of an active state insurance license preferred. Experience: Previous experience in insurance sales or customer service roles is beneficial. Communication Skills: Strong verbal and written communication skills are essential. Customer Focus: A dedication to meeting and exceeding customer expectations. Adaptability: Ability to work effectively in a face-to-face office setting. Team Player: Collaborative mindset with the ability to work well within a team.
Company Description
We are an Elite Allstate Agency specializing in Home, Auto, and Life insurance.
Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied!
We pride ourselves in providing the necessary training to be a successful Insurance Producer and advance in an Insurance Career!