Are you a top-notch customer service professional? A night owl with a passion for helping veterinary patients and clients? We have got the job for you! Come join our incredible team at AUCVM as we seek a Customer Services Representative (Overnight) to perform clerical duties related to veterinary care. You’ll work the overnight shift to provide support to an emergency veterinary team, patients & clients all while earning a premium shift differential for your time! By compiling a thorough medical record, you will play a critical role in the medical process and ensure the team has the information they need to make a difference for each patient.
This is an exclusively overnight position within a veterinary teaching hospital during emergency hours. The schedule rotates with variable shift lengths and work week durations and includes weekend and holiday shifts. Work hours are typically between 4:00 pm – 7:00 am with some variation. Shift differential is provided.
The Veterinary Customer Services Representative is responsible for clerical duties related to veterinary care and treatment, processes invoices and payments, directs incoming phone calls, and provides support to the veterinary team. The position also processes clients’ animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals.
Learn more about VET MED and take a campus tour here: https://www.auburnvetmed.com/
Why should YOU work for VET MED?
- Excellent full-time benefits that start on Day 1!
- Medical, dental, and vision insurance options for you and your family.
- Generous relocation allowance to make your move easier.
- Competitive state retirement program offering vesting after 10 years of service.
- How about these numbers? 4 weeks of vacation, 96 hours of sick leave, 6 weeks of paid parental leave for the birth or adoption of a child, and 9 official paid holidays.
- Overnight shift differentials = more $$$ in your pocket.
- Veterinary care and food discounts for your pets.
- Uniform and continuing education allowances.
- Rabies pre-exposure vaccination and titer costs covered by Auburn (for most positions)
- Tuition assistance for you and your dependents after a year of service.
- Opportunities for advancement.
Auburn University is more than just an institution; it’s a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it’s reflected in every corner of our campus and beyond.
- Life-Changing Impact: At Auburn, our work changes lives. Whether it’s groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We’re not just clocking in; we’re making a lasting difference in the lives of others.
- How We Support You: Auburn cares for its greatest assets—its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we’ve got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn
- Come and Stay: The median length of employment for an Auburn employee is 10 years. That’s because Auburn invests in its people. We’re not a revolving door; we’re a family. The Auburn Family. We grow together, learn together, and build lasting relationships.
- Sweet Home Alabama: The Auburn/Opelika area exudes small-town charm and warmth. With cozy traditions, excellent schools, and vibrant downtowns, it’s a place where you’ll feel at home. Plus, we’re centrally located in the Southeast with easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- Diverse and Inclusive Campus Community: Our community thrives on diversity. We celebrate different perspectives, backgrounds, and experiences. When you work at Auburn, you’re part of a rich tapestry of individuals who bring their authentic selves and unique perspectives to the table. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.