This position is responsible for reviewing all incoming orders. Verifying order qualifications, insurance coverage and obtaining all necessary documentation. You will work with both Medical professionals as well as patients and their families to ensure the patient has what they need to receive therapy in their home.
The right candidate for this position must be knowledgeable of all equipment and supplies provided by our Company and uphold it’s standard for excellence. Responsible for competently and efficiently performing all tasks relative to the order intake process for complex home respiratory services in a friendly, professional manner. Responsible for knowledge of third party reimbursement issues. Evaluates referral to ensure maximum reimbursement. Serves as liaison between patient and provider to ensure efficient coordination of care. Communicate with patient, caregivers and referral partners. Organizes medical record documentation prior to order fulfillment. Completes assigned goals.
Job Summary: Responsible for all phases of the Complex Respiratory Patient referral intake, benefits verification, patient qualification against payor guidelines, ICD-10CM coding, medical documentation procurement and order processing to ensure appropriate delivery of equipment/supplies, corporate compliance with applicable regulations/guidelines and maximum reimbursement of equipment/supplies. Performs other duties as assigned by Management.
Required: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write and record information accurately as necessary to perform the job duties. Experience in Brightree patient software is preferred. 2-3 years experience in Durable Medical Equipment intake and/or billing preferred.
Location: We have offices in Durant, OK and Sherman, TX this position will work out of the Durant, OK office.
Job Type: Full-time
Pay: $12.75 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- How many years experience do you have working in a DME company?
Education:
- High school or equivalent (Required)
Experience:
- Brightree software: 1 year (Required)
- DME: 2 years (Required)
Work Location: In person