Are you a go-getter with a knack for negotiation? Do you thrive in fast-paced environments where every call is a new challenge waiting to be conquered? If so, we want you on our team!
About Us: At GetMeHealthcare, we're committed to delivering top-tier health insurance solutions and exceptional customer service. We believe in ensuring access to quality healthcare for all, and we're dedicated to making a positive impact in our community.
Position Available: Debt Settlement Phone Representative
Location: BOCA RATON, FL; DEERFIELD BEACH, FL; SCOTTSDALE, AZ
Responsibilities:
- Initiate contact with customers to discuss debt issues and negotiate payment arrangements.
- Utilize persuasive communication techniques to encourage customers to fulfill their financial obligations.
- Document all interactions with customers accurately and comprehensively.
- Adhere to company policies and procedures regarding debt collections practices and compliance regulations.
- Collaborate with internal teams to resolve customer inquiries and disputes promptly.
- Meet and exceed individual and team targets for debt recovery and call quality metrics.
Requirements:
- High school diploma or equivalent; additional education or License in finance or related field is a plus.
- Proven experience in debt collections, customer service, or sales roles preferred.
- Exceptional communication skills, both verbal and written, with a talent for negotiation and persuasion.
- Ability to thrive in a high-pressure, fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in basic computer applications and familiarity with debt collections software is advantageous.
- Positive attitude, resilience, and a drive to succeed.
Benefits:
- Competitive Compensation: Enjoy a competitive hourly wage with bonus opportunities.
- Health and Wellness: Comprehensive health, dental, and vision insurance coverage.
- Time Off: Paid time off and holidays for work-life balance.
- Exciting Perks: Company-paid vacation trips to destinations like the Bahamas and Las Vegas, plus complimentary daily lunches!
- Career Growth: We invest in your professional development, including support for obtaining an insurance license.
Join us and be part of a dynamic team where your skills are valued, your efforts are recognized, and your success is celebrated. If you're ready to make a real impact and take your career to the next level, apply now!
Note: All positions at our company are paid positions, including internships.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Bonus opportunities
- Performance bonus
- Uncapped commission
Schedule:
- Monday to Friday
- Weekends as needed
Travel requirement:
Work Location: In person