Our company is currently hiring a dependable Front Desk Agent to handle all types of customer requests. Front Desk Agent responsibilities include greeting clients, handling emails, making phone calls and assisting with sales. We want someone who will work hard to achieve our business objectives in a friendly and professional way. You’ll be working closely with our team to drive client satisfaction and grow the company. As a Front Desk Manager, you must be highly detail oriented with a background in customer service and sales processes. An eye for design is also important since you’ll be working with designers to optimize our products to meet client needs. We expect our Front Desk Manager to have excellent communication skills and technical expertise to communicate efficiently with our clients.Responsibilities:Welcome clients and guests at the reception desk, and direct them to the appropriate office or person.
Answer the phone and take messages, as well as make outgoing calls.
Screen visitors and guests before allowing them access to upper floors.
Ensure all visitors are signed in and out on the security logbook.
Answer visitor queries.
Pull visitor lists and compile visitor badges.
Receive hand deliveries, overnight mail/couriers, mail, supplies etc.
Guide visitors to meeting rooms, or assist them in finding their way around the office.
Inform online visitors of how to access their account if requested.
Maintain a clean and tidy reception area by clearing up food or drinks spills, maintaining necessary stationery and keeping furniture arranged.
Inform security about any issues that occur near the reception area (e.g. someone sleeping in a meeting room).
Perform other general administrative tasks in reception area (e.g. faxing, photocopying etc.).
Job Type: Full-time
Pay: From $13.50 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health savings account
- Life insurance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Ability to commute/relocate:
- Coos Bay, OR 97420: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person