The SHOW comes alive at MGM Resorts International!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
As a Housekeeping Floor Supervisor, you will be responsible for overseeing and ensuring the smooth operation of assigned housekeeping areas. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us.
THE DAY-TO-DAY:
- Oversee Operations
- Ensure the smooth operation of the assigned area.
- Monitor overall performance and efficiency.
- Supervision and Training
- Supervise, train, direct, and assist all employees.
- Distribute workload fairly and evenly.
- Briefings and Meetings
- Conduct daily briefings with Guest Room Attendants and House Persons.
- Schedule regular meetings to discuss operations and guest service.
- Cleanliness and Maintenance
- Ensure cleanliness of rooms, hallways, lockers, and lobbies.
- Perform daily written inspections of guest rooms as per department standards.
- Conduct frequent visual inspections of guest rooms and public areas.
- Productivity Monitoring
- Monitor the work productivity of Guest Room Attendants and House Persons.
- Communicate any productivity issues to the Executive Assistant Housekeeper.
- Counseling and Discipline
- Counsel and discipline employees for policy violations.
- Provide regular feedback on job responsibilities and guest service.
THE SCEHDULE:
This position will be assigned a flex day/swing shift schedule. Below are the shift times:
Day: 8:30 am to 5:30 pm
Swing: 2:30 pm to 12:00 am
Must be able to work weekends and holidays.
THE IDEAL CANDIDATE:
- Communication: Able to express ideas clearly and succinctly.
- Detail-Oriented: Paying close attention to details ensures precise inventory tracking and minimizes errors.
- Team-Oriented and Driven: A successful supervisor motivates the team, fosters collaboration, and drives productivity.
- Education: Possesses a high school diploma.
- Experience: Has at least 2+ years of experience in a hospitality environment.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
Job Type: Full-time
Pay: $59,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Ability to Relocate:
- Oxon Hill, MD 20745: Relocate before starting work (Required)
Work Location: In person