McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Current Need
We are seeking a Sr. Salesforce Product Owner to join our innovative and agile focused team to help Salesforce users work smarter, not harder.
Job Summary
The Sr. Salesforce Product Owner is responsible for leading the strategic enhancement planning, enhancement execution, adoption improvements, and supporting Agile development process by building a collaborative relationship with business and technology partners. The Sr. Salesforce Product Owner role is part of the Salesforce Product Management team and supports a group of McKesson Pharmaceutical Solutions and Services (PSaS) teams (Health Mart and Onboarding Project). Overall, responsibilities include proactively improving the Salesforce business processes and utilization by planning, measuring, analyzing, documenting, and testing while effectively communicating with business partners and technology delivery teams.
Key Responsibilities
Own Salesforce Business Processes
Lead Enhancement Strategy and Execution
Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality
Maintain on-going business roadmap enhancement plans and prioritization with segment leaders
Collaborate with the Sr. Salesforce Product Manager to prioritize enhancements
Identify enhancements to improve maturity level, user experience, and adoption for each segment function
Develop and manage project plans supporting enhancement development life cycle initiatives (includes leading training, go-live, and communication planning by partnering with support teams)
Own Adoption Strategy
Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics
Ensure Salesforce user experience is optimized and drives adoption
Drive quick win adoption improvement solutions by collaborating with training team and business partners
Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage
Support Agile Development
Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings
Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements
Translate business requirements (defects and enhancements) to the assigned Technology scrum team
Clearly define and document user stories requirements
Communicate requirements and value drivers during prioritization planning sessions
Perform user acceptance test planning and execution
Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements
Minimum Requirement
7 years of product ownership or product / program management experience and a record of success in analyzing, designing, and deploying features across products and solutions
7 years of Salesforce.com or other CRM / SFA or similar platform experience
Education
Bachelor's degree: Business Process Management, Information Systems or another business, process, computer or process-based discipline or equivalent experience
Specialized Knowledge/Skills
Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams
Strong analytics skills needed
Strong business acumen needed
Experience with development tools including Atlassian or JIRA
Experience with UX design preferred
Experience with visualization reporting tools
Experience in working with various stakeholders related to technical solutions development
Excellent technical depth in requirements development suitable for development
Gathering and analyzing aggregate and objective feedback related to product development
Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred
Troubleshooting and problem-solving skills
Candidates must be authorized to work in USA. Sponsorship is not available for this role.
Environment
Office-based
Physical Requirements
Large percentage of time performing computer based work is required
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$114,700 - $191,100
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!