Position: Client Services Representative (EVANS, CO)
Regular Full-Time (40 hrs) or Part-Time (20-25 hrs), Non-Exempt, Hourly
NOCO Humane (formerly Larimer Humane Society) seeks qualified applicants for the position of Client Services Representative (CSR) at our Loveland Shelter. Our CSRs represent the organization in a professional and courteous manner and provide quality service at the shelter’s front desk. The job requires great customer service skills, both in person and over the phone, as well as a professional demeanor. Must be able to quickly learn and accurately use specialized software as well as learn and apply a wide range of policies and procedures. Tasks include:
*Processing animal adoptions, animal returns to owners and animal surrenders
*Data entry and phone communication
*Significant animal handling and more
Requirements include:
*One full year of customer service experience
*Minimum of a high school diploma or GED
*English and Spanish bilingual skills (both verbal and written) are a plus and include a wage premium
*Solid emotional intelligence, work ethic and integrity skills
Work schedules generally include at least one weekend shift and overtime as needed. See full job description for more information regarding job requirements and duties at www.nocohumane.org.
NOCO Humane is an Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Overtime
- Weekends as needed
Application Question(s):
- Do you have previous animal welfare work experience? (If so, please include on your resume.)
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Evans, CO 80620: Relocate before starting work (Required)
Work Location: In person