Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.
Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures.
Education and/or Experience Required:
- High school diploma or GED required; Associate degree preferred. One to two years clerical experience required; experience in a health care setting and experience transcribing medications is preferred.
License and/or Certification Preferred:
- Successful completion of National Association of Health Unit Coordinators (NAHUC) certification examination is preferred.
Knowledge, Skills and Abilities:
Knowledge of:
- Basic medical terminology required; competency in unit-specific medical terminology must be demonstrated by end of orientation.
- Basic math and measurements
Skills:
- Beginner to intermediate skills in Microsoft Windows operating system, Beginner to Intermediate word processing (Microsoft Word) and data entry skills.
- Experience using and Beginner to Intermediate skills in patient scheduling and/or patient records software such as SMS is preferred.
- Medication transcription skills preferred.
- Skill in use of operating basic office equipment (e.g. copier, fax, calculator, multi-function telephone)
- Good interpersonal and communication skills.
Ability to:
- Effectively communicate both orally and in writing in English demonstrating a command of basic grammar and spelling is required.
- Understand and follow specific written and verbal instructions and procedures.
- Maintain confidentiality of records and information.
- Organize and manage tasks and activities on daily basis.
- Work efficiently and with accuracy within a fast-paced environment.
- Learn and follow established protocols in order to initiate appropriate action in emergency/crisis situations.
- Learn and demonstrate competency in data entry/data retrieval in electronic patient records and/or patient supply systems utilized on unit.
- Interact effectively with all patients/families, and members of the health care team. Focus on customer needs and follow through to meet needs.