Position Description
Guittard Chocolate Company is an American-based chocolate maker and have made the world’s best chocolate for five generations. We are the oldest continuously family-owned chocolate company in the United States. The company was founded in 1868 and is headquartered in Burlingame, California.
We are rapidly modernizing our operations and expanding our online presence. The eCommerce Order Clerk’s key responsibility is to process and fulfill customer’s orders. This is a non-exempt, part-time position and will report to the Operations Manager. This position will start out with 10 hours a week and grow from there.
Responsibilities
- Receive and process customer orders for Ecommerce store.
- Replenish inventory in fulfillment area.
- Streamline fulfillment processes to ensure efficient order processing.
- Support Ecommerce related marketing campaigns.
- Create and maintain the necessary paperwork for completed orders.
- Communicate with customers to clarify order details and address any questions or concerns.
- Assist with other administrative tasks as needed.
- Other job-related duties as assigned.
Education and Skills
- High School diploma or GED required.
- Must be able to read, write, and speak English fluently.
- Previous fulfilment experience working in a warehouse setting preferred.
- Attention to detail and accuracy required.
- MS Office and computer skills.
- Organization and multi-tasking; adapts easily to fast-paced environment.
Working Conditions
- The Order Clerk works in a manufacturing environment and must adhere to GMP guidelines.
- Employees are required to wear hair nets and safety shoes.
- Must be able to stand for extended periods of time.
Guittard Chocolate Company is an equal opportunity employer that is committed to inclusion and diversity.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 10 – 20 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- fulfilment experience in a warehouse setting: 1 year (Required)
Work Location: In person